NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
251 reports73,000 miles · Sep 2, 2019
Engine
TURBO HAD TO BE REPLACED AT APPROXIMATELY 50K MILES. THE MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT ON THE FREEWAY, AND WAS NOT DRIVABLE UNTIL FIXED. NOW, AT 73K MILES, THE VEHICLE SLOWED DOWN AFTER STUTTERING ON THE FREEWAY WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING IT HOME LAST NIGHT. CHECK ENGINE LIGHT IS ON, AND IT IS NOT D…
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TURBO HAD TO BE REPLACED AT APPROXIMATELY 50K MILES. THE MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT ON THE FREEWAY, AND WAS NOT DRIVABLE UNTIL FIXED. NOW, AT 73K MILES, THE VEHICLE SLOWED DOWN AFTER STUTTERING ON THE FREEWAY WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING IT HOME LAST NIGHT. CHECK ENGINE LIGHT IS ON, AND IT IS NOT DRIVEABLE AGAIN. THIS IS HOW IT ACTED THE FIRST TIME THE TURBO WENT OUT. RECENTLY I HAVE WORRIED ABOUT TURNING LEFT WHEN CARS ARE EVEN SOMEWHAT CLOSE, AS IT LOSES POWER.
NHTSA ODI #11252748
80,000 miles · Sep 1, 2019
Electrical System
DOES'N KEEP TIME/WHEN YOU TURN OFF
NHTSA ODI #11252661
Mileage unknown · Aug 27, 2019
Vehicle Speed Control
2015 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD *JS
NHTSA ODI #11246751
60,000 miles · Aug 24, 2019
Service Brakes
BRAKE PEDAL BECOMES HARD AFTER STARTING THE ENGINE ON OCCASION. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL BECOME VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE.
NHTSA ODI #11246224
80,749 miles · Aug 19, 2019
Electronic Stability Control (esc)Engine
WHEN STARTING THE CAR, A PREVIOUSLY USED 2015 CHEVY CRUZE LT, THE CHECK ENGINE LIGHT CAME ON AND THE MESSAGES 'SERVICE TRACTION CONTROL' AND 'SERVICE STABILITRAK' APPEARED. WHEN DRIVING, THERE WAS A NOTICEABLE REDUCTION IN ACCELERATION POWER.
NHTSA ODI #11244975
69,000 miles · Aug 9, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND WAS DIFFICULT TO CRANK. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND DID NOT MOVE. FURTHERMORE, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED TURAN FOLEY CHEVROLET BUICK (11…
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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND WAS DIFFICULT TO CRANK. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND DID NOT MOVE. FURTHERMORE, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED TURAN FOLEY CHEVROLET BUICK (1123-B US 49, GULFPORT, MS 39503, (228) 206-0289), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS INVALID.
NHTSA ODI #11242757
67,790 miles · Jul 25, 2019
Electronic Stability Control (esc)SteeringUnknown Or Other
THE SCREEN GOES BLACK SOMETIMES. THE CAR SHUTS OFF BY IT SELF. IT GIVES DIFFERENT WARNINGS ONE WAS ELECTRIC STABILITY CONTROL AND THE OTHER WAS CHECK POWER STEERING. IT HAS HAPPENED WHILE DRIVING AND STATIONARY. IT HAS HAPPENED TO ME MORE THAN ONCE AND ON THE ROAD AND IN A PARKING LOT. I BROUGHT IT TO WHERE I PURCHASED IT AND TH…
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THE SCREEN GOES BLACK SOMETIMES. THE CAR SHUTS OFF BY IT SELF. IT GIVES DIFFERENT WARNINGS ONE WAS ELECTRIC STABILITY CONTROL AND THE OTHER WAS CHECK POWER STEERING. IT HAS HAPPENED WHILE DRIVING AND STATIONARY. IT HAS HAPPENED TO ME MORE THAN ONCE AND ON THE ROAD AND IN A PARKING LOT. I BROUGHT IT TO WHERE I PURCHASED IT AND THEY THOUGHT THEY FIXED IT BUT IT HAPPENED AGAIN TODAY.
NHTSA ODI #11234830
Mileage unknown · Jul 23, 2019
Engine
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO RUN HOT AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WATER OUTLET WAS BREAKING APART AND CAUSING THE VEHICLE TO RUN HOT. THE VEHICLE WAS TAKEN TO BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) …
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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO RUN HOT AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WATER OUTLET WAS BREAKING APART AND CAUSING THE VEHICLE TO RUN HOT. THE VEHICLE WAS TAKEN TO BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) WHERE THE DEFECT WAS OFFICIALLY DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CHEVROLET MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11234287
63,000 miles · Jul 23, 2019
Electronic Stability Control (esc)
CAR WAS MOVING AND IT STARTED TO LOSE POWER, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON AS DID THE DRIVER DISPLAY WARNING. CAR HAD NO POWER AND SHUDDERED BUT DID NOT DIE. PULLED OVER AND TURNED OFF VEHICLE AND LET IT SIT FOR 5 MIN. TURNED IT BACK ON AND THE WARNING WENT AWAY, BUT SERVICE ENGINE SOON LIGHT CAME ON SOLID AN…
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CAR WAS MOVING AND IT STARTED TO LOSE POWER, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON AS DID THE DRIVER DISPLAY WARNING. CAR HAD NO POWER AND SHUDDERED BUT DID NOT DIE. PULLED OVER AND TURNED OFF VEHICLE AND LET IT SIT FOR 5 MIN. TURNED IT BACK ON AND THE WARNING WENT AWAY, BUT SERVICE ENGINE SOON LIGHT CAME ON SOLID AND VEHICLE STILL SHUDDERS, BUT IS DRIVEABLE, IT DOES NOT STALL. HAVE AN APPOINTMENT TO HAVE IT CHECKED THIS WEEKEND.
NHTSA ODI #11234188
68,648 miles · Jul 10, 2019
EnginePower Train
PURCHASED NEW. REPEATED FAILURES OF COOLANT RESERVOIR, REPLACE TURBOCHARGER 2X, REPLACED WATER PUMP, TANK REPLACEMENT, INTAKE MANIFOLD, VALVE COVER AND PCV PIPE, AND NOW ANOTHER FAILURE, HEAD GASKET FAILURE.
NHTSA ODI #11230889
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Dec 23, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
Consequence & remedy
Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
Jul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Feb 27, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗