NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
251 reports87,000 miles · Nov 14, 2019
Electrical SystemFuel/propulsion SystemUnknown Or Other
I BOUGHT THE CAR USED. AFTER A FEW DAYS I HEARD A TICKING UNDER THE HOOD & ALSO WHEN I GOT TO 60 MPH I COULD FEEL VIBRATION IN THE GAS PEDAL & SOUNDED LIKE A BUMBLE BEE UNDER THE HOOD. I TOOK IT TO DEALERSHIP I BOUGHT IT FROM. THEY SAID THAT WITH THE LT1 IT OFFS COMMON NOISE FOR THE PURGE SOLENOID TO MAKE THE TICKING NOISE THA…
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I BOUGHT THE CAR USED. AFTER A FEW DAYS I HEARD A TICKING UNDER THE HOOD & ALSO WHEN I GOT TO 60 MPH I COULD FEEL VIBRATION IN THE GAS PEDAL & SOUNDED LIKE A BUMBLE BEE UNDER THE HOOD. I TOOK IT TO DEALERSHIP I BOUGHT IT FROM. THEY SAID THAT WITH THE LT1 IT OFFS COMMON NOISE FOR THE PURGE SOLENOID TO MAKE THE TICKING NOISE THAT IT WAS NORMAL. THE VIBRATION THEY SAID WAS A PEBBLE GOT UNDER MOTOR MOUNT & WAS CAUSING VIBRATION. HE GOT THE PEBBLE OUT & READJUSTED. A WEEK LATER WAS DOING IT AGAIN & THE TICKING NOISE WAS ALOT WORSE. HE FINALLY CHANGED THE PURGE SOLENOID & IT STILL TICKED BUT NOT NEARLY AS BAD. BUT HE SAID HE COULDN'T HEAR THE NOISE AT 60 MPH & ONLY A LITTLE OF THE VIBRATION IN PEDAL. I'M REALLY REGRETTING BUYING THIS CAR. IF I KNEW IT WOULD HAVE ALL THESE ISSUES I COULD OF KEPT DRIVING MY OLDER CAR WITH NO CAR PAYMENT. HE SAID THAT CHEVROLET KNEW ABOUT THE PURGE SOLENOID ISSUE BUT HAVEN'T FIXED IT. CAR HAD 87K MILES WHEN I BOUGHT IT & NOW HAS 90K. AFTER WE BOUGHT 1 OF THE SALESMEN REFERRED TO IT AS A THROW AWAY CAR. YEAH I JUST THREW AWAY 11K GETTING IT
NHTSA ODI #11280137
78,000 miles · Nov 12, 2019
Electrical SystemElectronic Stability Control (esc)Engine
CHECK ENGINE LIGHT CAME ON 11/05 AND THAT AFTERNOON THE CAR STARTED TO IDLE HARD AND SPUTTER WHEN STOPPED. THE ERROR CODES READ FOR A MAF SENSOR; HAD THAT AND THE ENGINE AIR FILTER REPLACED, AND THE CAR STILL SPUTTERED BUT THE LIGHT WENT OUT. I PURCJASED THE CAR IN 2015, IT HAD 2300 MILES AT THE TIME, AND WOULD MAKE NOTICEABLE…
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CHECK ENGINE LIGHT CAME ON 11/05 AND THAT AFTERNOON THE CAR STARTED TO IDLE HARD AND SPUTTER WHEN STOPPED. THE ERROR CODES READ FOR A MAF SENSOR; HAD THAT AND THE ENGINE AIR FILTER REPLACED, AND THE CAR STILL SPUTTERED BUT THE LIGHT WENT OUT. I PURCJASED THE CAR IN 2015, IT HAD 2300 MILES AT THE TIME, AND WOULD MAKE NOTICEABLE ENGINE NOISE SOON AFTER. I TOOK IT BACK BUT THE DEALERSHIP MECHANICS SAID THAT IT WAS A SENSOR AND NOT TO WORRY UNTIL THE CHECK ENGINE LIGHT CAME ON; THEY WERE TALKING ABOUT THE THE MAF. ON 11/12/2019, THE LIGHT IS ON AGAIN. ALSO, THE STABILLITRAK LIGHT COMES ON/OFF.
NHTSA ODI #11279634
41,000 miles · Nov 7, 2019
Engine
I NOTICED ONE DAY WHILE DRIVING THAT MY ENGINE WAS RUNNING VERY HOT. WHEN I ARRIVED TO MY DESTINATION, I POPPED THE HOOD AND DISCOVERED EXTREMELY LOW COOLANT LEVEL. ALSO NOTICED FLUID LEAKING FROM UNDER MY CAR. I TOOK IT TO A LOCAL SHOP TO BE EVALUATED. IT WAS DETERMINED THAT I NEEDED TO REPLACE MY WATER PUMP & THERMOSTAT. I AM …
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I NOTICED ONE DAY WHILE DRIVING THAT MY ENGINE WAS RUNNING VERY HOT. WHEN I ARRIVED TO MY DESTINATION, I POPPED THE HOOD AND DISCOVERED EXTREMELY LOW COOLANT LEVEL. ALSO NOTICED FLUID LEAKING FROM UNDER MY CAR. I TOOK IT TO A LOCAL SHOP TO BE EVALUATED. IT WAS DETERMINED THAT I NEEDED TO REPLACE MY WATER PUMP & THERMOSTAT. I AM ONLY AT 41,000 MILES.
NHTSA ODI #11278732
42,000 miles · Nov 7, 2019
Electronic Stability Control (esc)Engine
THROTTLE POSITION SENSOR. CHECK ENGINE LIGHT CAME ON CAR STARTED BLOGGING DOWN DROPPING RPMS WHILE DRIVING, AS I CAME TO A COMPLETE STOP THE CAR WOULD DROP RPMS AND THEN GO ABOVE THEN NORMAL IDLE RPMS BUT SEEMED TO WANT TO GO WHILE MY FOOT WAS ON THE BREAK. . WHEN THE CAR IS OFF THE CODE IS READING THE THROTTLE POSITION AT 16.5%…
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THROTTLE POSITION SENSOR. CHECK ENGINE LIGHT CAME ON CAR STARTED BLOGGING DOWN DROPPING RPMS WHILE DRIVING, AS I CAME TO A COMPLETE STOP THE CAR WOULD DROP RPMS AND THEN GO ABOVE THEN NORMAL IDLE RPMS BUT SEEMED TO WANT TO GO WHILE MY FOOT WAS ON THE BREAK. . WHEN THE CAR IS OFF THE CODE IS READING THE THROTTLE POSITION AT 16.5% WHEN IT SHOULD BE AT ZERO! WHEN THE CAR IS ON THE THROTTLE POSITION READS AT 40% NOT 100%. IT IS A HUGE CONCERN CONSIDERING THE THROTTLE CAN GET STUCK AT ANY POINT AND THEIR GOES MY LIFE AS WELL AS MY 2 YEAR OLDS LIFE.
NHTSA ODI #11278582
10,000 miles · Oct 30, 2019
Electrical SystemElectronic Stability Control (esc)Engine
ENGINE CONTROL MODULE (ECM) KEEPS GOING OUT. HAD TO REPLACE IT TWICE IN 1 YEAR AND POSSIBLY AGAIN SOON. THE CAR WOULD START, IT WOULD SHAKE A LITTLE BIT WHILE DRIVING THROUGH THE CITY, THE AC WOULD STOP WORKING AS WELL. IF I MADE FREQUENT STOPS (RUNNING ERRANDS) IT WOULD EVENTUALLY NOT START AGAIN. I WOULD HAVE TO LET IT SIT FOR…
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ENGINE CONTROL MODULE (ECM) KEEPS GOING OUT. HAD TO REPLACE IT TWICE IN 1 YEAR AND POSSIBLY AGAIN SOON. THE CAR WOULD START, IT WOULD SHAKE A LITTLE BIT WHILE DRIVING THROUGH THE CITY, THE AC WOULD STOP WORKING AS WELL. IF I MADE FREQUENT STOPS (RUNNING ERRANDS) IT WOULD EVENTUALLY NOT START AGAIN. I WOULD HAVE TO LET IT SIT FOR ABOUT AN HOUR BEFORE I COULD GET IT TO START AGAIN. DEALERSHIP IDENTIFIED THAT IT WAS THE ECM BUT CAN'T FIGURE OUT WHY IT KEEPS BURNING OUT. SO FAR THE WARRANTY HAS COVERED THIS BUT NOW IT DOES NOT. THE CAR HAD 9000 MILES ON IT WHEN I BOUGHT IT.
NHTSA ODI #11277153
100,841 miles · Oct 30, 2019
Engine
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 60 MPH, AN ABNORMAL ODOR WAS DETECTED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TOWED TO FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 290-1925) WHERE IT WAS DIAGNOSED THAT THE TURBO ENGINE FAILED AND NEEDED TO BE REPAIRED OR RE…
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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 60 MPH, AN ABNORMAL ODOR WAS DETECTED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TOWED TO FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 290-1925) WHERE IT WAS DIAGNOSED THAT THE TURBO ENGINE FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THERE WAS ALSO EVIDENCE OF OIL RESIDUE BEING DISPERSED THROUGHOUT THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,841.
NHTSA ODI #11277146
39,500 miles · Oct 27, 2019
Steering
VEHICLE STARTED TO DISPLAY "SERVICE STABILITRAK" ON DIC PANEL AFTER RUNNING THROUGH A PUDDLE ON A FREEWAY ONRAMP. ALSO, FROM TIME TO TIME, WHEN TURNING THE STEERING WHEEL, YOU CAN FEEL A SUDDEN JOLT OR POP (WHEEL GETS EASY TO TURN FOR A COUPLE OF INCHES OF TRAVEL). POPPING CHIEFLY HAPPENS AT SLOW SPEEDS, SUCH AS TURNING INTO A P…
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VEHICLE STARTED TO DISPLAY "SERVICE STABILITRAK" ON DIC PANEL AFTER RUNNING THROUGH A PUDDLE ON A FREEWAY ONRAMP. ALSO, FROM TIME TO TIME, WHEN TURNING THE STEERING WHEEL, YOU CAN FEEL A SUDDEN JOLT OR POP (WHEEL GETS EASY TO TURN FOR A COUPLE OF INCHES OF TRAVEL). POPPING CHIEFLY HAPPENS AT SLOW SPEEDS, SUCH AS TURNING INTO A PARKING SPACE. BROUGHT THE VEHICLE TO A DEALER FOR SERVICE. THEY READ C0710 AND C055C CODES. ADVISED THAT THE VEHICLE NEEDS A NEW STEERING GEAR. VEHICLE HAS LESS THAN 40,000 MILES.
NHTSA ODI #11271400
Mileage unknown · Oct 9, 2019
EngineUnknown Or Other
INTERNAL SQUEAKING SOUND WHEN IDLING OR WHEN ACCELERATING. MECHANIC COULDNT SOLVE TO RECOMMENDED GOING TO DEALERSHIP. THEY DIAGNOSED AS FAULTY IGNITION COIL AND LOOSE SPARK PLUG. I LATER FOUND OUT THERE IS A SERVICE BULLETIN AS THIS IS A KNOW ISSUE ON CHEVYS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10090461-2280.PDF
NHTSA ODI #11267356
72,000 miles · Sep 22, 2019
Electrical SystemElectronic Stability Control (esc)Engine
I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEI…
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I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEING 4 DAYS WITHOUT ANSWER. MY CAR HAVE FULL GUARANTEED AND THEY OFFERED ME A COURTESY CAR. SO THERE ME WITHOUT ANSWERS AND NOT CAR. I WENT TO THE LEADER AND DENNY ANSWER IT THAT THEY DON'T KNOW WHEN THE CAR GOING TO BE FIX, BUT THAT IF I WANT I CAN TAKE THE CAR WITH ME. I JUST CAN BELIEVE NO ONE CARE ABOUT THE CUSTOMER SAFETY. HE TOLD ME I COULDN'T DRIVE MY CAR LIKE THAT NOW HE DOESN'T CARE IF I GET INTO AN ACCIDENT WITH A CAR THAT SHOULDN'T BE DRIVE. THEY JUST WANT ME TO APPLY FOR A NEW CAR. WHEN I DON'T NEED A NEW CAR. I FEEL MY CAR IS STILL NEW. I ONLY HAVE IT FOR 2 YEARS AND 10 MONTHS LESS THAN 75K MILES. I NEED SOMEONE TO HELP BECAUSE THIS CAR HAVE ALL THIS RECALLS AND JUST BECAUSE I'M SPANISH AND FEMALE THEY THINK I WON'T DO NOTHING ABOUT.
NHTSA ODI #11257176
72,000 miles · Sep 21, 2019
Electronic Stability Control (esc)EnginePower Train
MY CAR STARTED SHAKING, SMOKING AND LICKING WHILE DRIVING. AT FIRST IN THE DEALER TOLD I WON'T BE ABLE TO DRIVE THE CAR LIKE THAT. NOW AFTER 3 DAYS WITHOUT ANSWER THEY WANTS TO TAKE THE CAR WITHOUT FIXING THE CAR. I'M SCARE TO DRIVE A CAR THAT IS SHAKING. I'M VERY CONCERNED ABOUT MY LIFE SAFETY
NHTSA ODI #11257128
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Dec 23, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
Consequence & remedy
Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
Jul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Feb 27, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗