NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
251 reports78,000 miles · Jul 10, 2019
Engine
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. ADDITIONALLY, THERE WERE MINERAL DEPOSITS IN THE ENGINE AND ALSO THE WATER PUMP NEEDED TO BE R…
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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. ADDITIONALLY, THERE WERE MINERAL DEPOSITS IN THE ENGINE AND ALSO THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED THAT THERE WAS NO PRIOR WARNING TO INDICATE THAT THE ENGINE WAS OVERHEATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA ODI #11230783
90,000 miles · Jul 9, 2019
Engine
THE CATALYTIC CONVERTER NEEDS REPLACED BUT UNABLE TO BE REPLACED DUE TO VEHICLE PARTS ARE NOT AVAILABLE
NHTSA ODI #11230327
51,000 miles · Jun 30, 2019
Air BagsCrashInjury
DRIVING IN A TURNING LANE, AND A VEHICLE PULLED OUT IN FRONT OF ME WITHOUT LOOKING, SWERVED TO AVOID THE VEHICLE AND HIT A STATIONERY TRUCK PRETTY HARD, SUSTAINED INJURIES FROM THE ACCIDENT AND NONE OF THE AIRBAGS IN THE VEHICLE DEPLOYED. VEHICLE WAS CONSIDERED TOTALED BY THE INSURANCE.
NHTSA ODI #11228498
93,000 miles · Jun 16, 2019
EngineFuel/propulsion SystemPower Train
I HAD STOPPED AT THE STORE. WHEN I CAME OUT AND STARTED MY CAR. IT INSTANTLY MADE A LOUD WHISTLING NOISE. I OPENED THE HOOD NOTHING OBVIOUS. WHEN LEFT I PULLED OUT ON THE MAIN HIGHWAY AND IT STALLED. PROBLEM WAS THE PCV VALVE IN THE INTAKE MANIFOLD CAUSING SEVERAL OTHER MAJOR ISSUES AFTER THE FAILURE
NHTSA ODI #11220493
57,000 miles · Jun 14, 2019
Engine
VEHICLE WAS DRIVING DOWN HIGHWAY AT 45 MILES PER HOUR WHEN I RECEIVED A CHIME ALARM TELLING ME MY CAR WAS OVERHEATED. NO WARNING BEFORE THIS OF LOW COOLANT. DIAGNOSED AS A FAILED WATER PUMP. DID A GOOGLE SEARCH AND COME TO FIND OUT SEVERAL COMPLAINTS ON THIS HAPPENING TO THIS YEAR AND MAKE OF VEHICLE. MY CAR HAS 57,000 MILES…
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VEHICLE WAS DRIVING DOWN HIGHWAY AT 45 MILES PER HOUR WHEN I RECEIVED A CHIME ALARM TELLING ME MY CAR WAS OVERHEATED. NO WARNING BEFORE THIS OF LOW COOLANT. DIAGNOSED AS A FAILED WATER PUMP. DID A GOOGLE SEARCH AND COME TO FIND OUT SEVERAL COMPLAINTS ON THIS HAPPENING TO THIS YEAR AND MAKE OF VEHICLE. MY CAR HAS 57,000 MILES ON IT AND MANY COMPLAINTS HAVE BEEN SENT OUT BY OTHERS OF THIS ISSUE. I THINK ITS TIME TO TAKE ACTION AS THIS IS OBVIOUSLY A BIG PROBLEM WITH THIS VEHICLE. I WAS PROUD TO BUY A CHEVY CRUZE AND FEEL ASHAMED OF MYSELF FPR NOT LOOKING UP ISSUES BEFORE I BOUGHT IT.VEHICLE WENT I TO LIMP MODE WITHOUT PRIOR NOTICE AND COULD HAVE CAUSE A MAJOR ACCIDENT.
NHTSA ODI #11220219
111,120 miles · Jun 11, 2019
Electrical SystemSuspension
CAR OVERHEAT, THE ELECTRIC FAN ASSEMBLY WIRES MELTED AND WAS BURNING, THE FAN CEASED TO WORK, NO WARNING WAS GIVEN. THE VEHICLE WAS IN MOTION ON CITY/TOWNSHIP STREETS. THE HEATER CORE IS LEAKING, SO AFTER REPLACING ALL OTHER COMPONENTS AND A PRESSURIZED TEST, THAT IS THE PROBLEM. THE VEHICLE IS STATIONARY FOR LEAK TO BE SEEN.
NHTSA ODI #11219369
80,000 miles · Jun 9, 2019
Power Train
WHILE DRIVING, OVERHEAT ALARM ACTIVATED. ARROW ON HOT. MESSAGE SAID TURN OFF A/C IDLE ENGINE. I TURNED OFF A/C AND PLACED INTO NEUTRAL. HOT ARROW WENT DOWN. I PULLED OVER. TURNED CAR OFF FOR 15 SECONDS. RESTARTED. DROVE HOME WITH A/C OFF FOR 5 MILES WITH NO PROBLEMS. AT HOME. ENGINE NOT HOT. FLUID LEVEL. OK. I LOOKED ONLINE…
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WHILE DRIVING, OVERHEAT ALARM ACTIVATED. ARROW ON HOT. MESSAGE SAID TURN OFF A/C IDLE ENGINE. I TURNED OFF A/C AND PLACED INTO NEUTRAL. HOT ARROW WENT DOWN. I PULLED OVER. TURNED CAR OFF FOR 15 SECONDS. RESTARTED. DROVE HOME WITH A/C OFF FOR 5 MILES WITH NO PROBLEMS. AT HOME. ENGINE NOT HOT. FLUID LEVEL. OK. I LOOKED ONLINE AND FOUND 119 COMPLAINTS FOR SAME ISSUE FOR SAME MODEL YEAR AND DOZENS FOR OTHER YEARS. WHY NO RECALL?
NHTSA ODI #11218759
60,000 miles · Jun 1, 2019
Electronic Stability Control (esc)EnginePower Train
THE FRONT CRANK SHAFT SEAL IS BAD. IT MAKES THE ENGINE MAKE A VERY LOUD CHIRPING NOISE WHEN IT WARMS UP. IF YOU PULL THE OIL DIPSTICK OUT IT STOPS. I'VE HAD TO KEEP MY DIPSTICK OUT SO THAT IT DOESN'T CHIRP. IT'S CAUSING OTHER ISSUES WITH CAR. LIKE STABILITY CONTROL, FUEL MILEAGE AND HAVING TO CHANGE OIL MORE OFTEN. I'VE BEEN TRY…
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THE FRONT CRANK SHAFT SEAL IS BAD. IT MAKES THE ENGINE MAKE A VERY LOUD CHIRPING NOISE WHEN IT WARMS UP. IF YOU PULL THE OIL DIPSTICK OUT IT STOPS. I'VE HAD TO KEEP MY DIPSTICK OUT SO THAT IT DOESN'T CHIRP. IT'S CAUSING OTHER ISSUES WITH CAR. LIKE STABILITY CONTROL, FUEL MILEAGE AND HAVING TO CHANGE OIL MORE OFTEN. I'VE BEEN TRYING TO GET IT FIXED BUT HAVEN'T BEEN ABLE TO. I'M AFRAID THAT IT IS DAMAGING THE ENGINE MORE THAN NECESSARY. FROM WHAT I'VE LEARNED CHEVY IS AWARE THAT THIS IS AN ISSUE WITH THE CRUZE. BUT NO RECALL HAS BEEN ISSUED TO FIX THIS. SERVICE BULLETIN P11297B, 2-2015
NHTSA ODI #11217253
77,000 miles · May 27, 2019
EngineService Brakes
WATER PUMP LEAKED, REPLACED THAT. HOSE TO THE WATER PUMP LEAKED, REPLACED THAT. NOW BLOWN HEAD GASKET. BREAKS HAVE SQUEAKED SINCE I BOUGHT THE CAR.
NHTSA ODI #11210111
Mileage unknown · May 16, 2019
Air BagsCrashInjury
HIT A SMALL ANIMAL AND A ROCK AND DIRT WITH FRONT END ALL AIR BAGS IN FRONT AND SIDE INFLATED EVEN THE PASSENGER SIDE THOUGH NO ONE SITTING IN THAT SEAT NEED TO KNOW IF THERE IS A RECALL MECHANIC SAID HE HAD NEVER SEEN THIS BEFORE
NHTSA ODI #11208122
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Dec 23, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
Consequence & remedy
Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
Jul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Feb 27, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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