2015 Chevrolet Cruze

TERRIBLE SMELL MAKING IT IMPOSSIBLE TO DRIVE MY VEHICLE. WHEN I DRIVE THE VEHICLE MY EYES WATER. THERE IS NO HEAT OR AIR ON BUT HOT AIR IS COMING INTO THE CAB.THERE IS A REALLY BAD SMELL IN THE CAB AFTER A DEALERSHIP ALREADY REPLACED THE CATALYTIC CONVERTER LESS THAN FOUR MONTHS AGO. THERE HAVE BEEN EXTENSIVE PROBLEMS WITH THIS VEHICLE TIME AND TIME AGAIN LIKE STALLING ON THE FREEWAY WITH NO WARNING SIGNS, BELTS REPAIRS, EXHAUST PROBLEMS, ETC. I HAVE NOT EVEN OWNED THIS VEHICLE FOR THREE YEARS,

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING COOLANT/ANTI FREEZE, WHICH HAD TO BE REPLENISHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS DUE TO A WATER PUMP FAILURE. THE FAILURE MILEAGE WAS 47,000.

PURCHASED VEHICLE USED 8/2017. 5/2018 CAR SMOKING AND OVERHEATING WHILE DRIVING. WATER PUMP REPLACED. STILL HAVING ISSUES WITH CAR OVERHEATING WHILE DRIVING, I WAS REPLACING COOLANT ABOUT ONCE A MONTH. TWICE THE THERMOSTAT HOUSING WAS REPLACED, 8/2018 AND 11/2018. CAR HAD ISSUES AGAIN OVERHEATING WHILE DRIVING IN 4/2019. AN INTERCOOLER PIPE, PVC PIPE, WATER PIPE, AND WATER HOSE WERE REPLACED. MY CHECK ENGINE LIGHT CAME ON AGAIN IN 9/2019, MANY ISSUES WERE FOUND BUT I ONLY HAD ENOUGH MONEY TO REPAIR THE CATALYTIC CONVERTERS. AT THIS POINT I WAS REPLACING COOLANT EVERY TWO WEEKS TO AVOID THE ENGINE OVERHEATING AND AT TIMES IT WAS A VISIBLE PUDDLE COMING FROM UNDER THE CAR. 11/20/2019 I RETURNED TO GET A SENSOR AND ANOTHER THERMOSTAT HOUSING REPLACED. 11/27/2019 I HAD THE CAR TOWED TO THE SHOP AFTER MY VEHICLE BEGAN SMOKING WHILE DRIVING. I PULLED OVER AND COOLANT WAS QUICKLY DRIPPING OUT FROM UNDER THE CAR. THE RADIATOR WAS CRACKED AND NEEDED TO BE REPLACED. WHEN THE CAR WAS RETURNED TO ME I NOTICED THAT THE ENGINE WAS NOISY AND THERE WAS A SCREECHY SOUND UPON ACCELERATION. I HAD TROUBLE PICKING UP SPEED. I GOT TO THE GAS STATION ABOUT A MILE AWAY AND TURNED OFF THE CAR TO GET GAS. WHEN I TURN THE VEHICLE BACK ON THE ENGINE BEGAN TO SHAKE, REV UP AND DOWN ON ITS OWN, AND THEN CUT OFF. I TRIED A FEW TIMES TO START THE CAR UP AND IT HAPPENED EVERY TIME. I IMMEDIATELY CALLED THE REPAIR SHOP AND HAD THE CAR TOWED BACK THE SAME NIGHT. THEY WERE ABLE TO LOOK AT IT ON 11/29/2019 AND REPORTED THAT THEY SAW NO ISSUES. IN DISBELIEF, I PICKED UP THE CAR, AND I DROVE AROUND FOR ALMOST A WEEK. I ENDED UP COMING BACK TO RIDE ALONG WHILE A TECHNICIAN TEST DROVE THE CAR. HE SAW AND HEARD THE SAME ISSUES THAT I CLEARLY HAD WITH THE VEHICLE. WE RETURNED BACK TO THE SHOP AND HE DID A DIAGNOSTIC TEST THAT SHOWED THERE WAS AN ISSUE WITH THE TURBOCHARGER.

CAR HAD BEEN REPAIRED FOR A CRACKED RADIATOR. DIAGNOSTIC TEST SHOWED THAT TURBOCHARGER IS MALFUNCTIONING. UPON STARTING THE VEHICLE THERE WAS ISSUES WITH ENGINE THE ENGINE STALLING. UPON DRIVING THE ACCELERATION OF THE VEHICLE IS ABNORMAL, LOUD ENGINE NOISES UPON ACCELERATION AND AND CAR DOES NOT PICK UP SPEED AT A FAST ENOUGH RATE TO SAFELY MERGE INTO TRAFFIC AND NAVIGATE AT A SAFE SPEED.

WHEN TURNING ON THE CAR A NUMBER OF "IDIOT" LIGHTS WOULD TURN ON. FOR EXAMPLE, EMERGENCY BRAKE WHEN THE EMERGENCY BRAKE WAS NOT ON. ADDITIONALLY, THE DIGITAL SCREEN GAVE ME SERVICE MESSAGES SUCH AS "SERVICE PARKING ASSIST", "SERVICE THEFT DETERRENT" AND OTHERS. WHILE DRIVING, THE RADIO SUDDENLY SHUT OFF AND ALL MY DASHLIGHTS TURNED OFF THEN CAME BACK ON FOR A MOMENT THEN TURNED OFF AGAIN. MY RPM, MPH, GAS GAUGE, AND TEMPERATURE GAUGES WERE ALSO NOT WORKING. THE ENTIRE DIGITAL SCREEN ON THE DASHBOARD DID NOT GIVE SPEED, TIRE PRESSURE, OIL PRESSURE, OR ANY OTHER READINGS.ALL OF THESE THINGS OCCURRED WHILE PARKED AND DRIVING. I WAS DRIVING ON BOTH CITY STREETS AND A HIGHWAY.

THE VEHICLE WAS WORKING FINE, I DROVE IT THE NIGHT PRIOR BACK HOME AND PARKED IT IN MY GARAGE LIKE I NORMALLY DO. WHEN I WENT TO LEAVE THE NEXT MORNING, THE CAR WOULD NOT START. THE ENGINE WOULDN'T EVEN TURN OVER BUT THE RADIO AND WHAT NOT WOULD TURN ON. WE TRIED JUMPING THE CAR, CHARGING THE BATTERY, CHANGING THE BATTERY OUT AND NOTHING WORKED. WE GOT IT TOWED TO THE AUTO SHOP AND THEY SAID THAT THEY COULD NOT FIX THE VEHICLE AS IT'S ELECTRICAL. WE LIVE IN THE DESERT AND THE CLOSEST DEALER IS OVER AN HOUR AWAY IN PALM SPRINGS SO NOW WE HAVE TO GET THE VEHICLE TOWED THERE, AT OUR EXPENSE, TO TRY AND GET IT LOOKED AT

CAR SURGES, ENGINE LOSES POWER OFF, C/S TRACTION CONTROL/STABILITRAC LIGHT COMES ON DASH, DOOR LOCKS ACTIVATING ON THEIR OWN, WE HAVE PUT NEW BATTERY NEW NEGATIVE CABLE WITH NEW BOLT. CAR AT SPEED 60- 65 THIS HAPPEN,DRIVING ON HIGHWAY AND INTERSTATE. I DROVE CAR 3 TIMES HAPPENED, TECH DROVE CAR THIS HAPPENED, CAR BEEN CHECKED AT DEALER 3 TIMES AND STILL AT DEALER AS OF 11/16/2019

ON OCTOBER 25, 2019 MY TURBO FAILED LEADING DEBRIS TO CLOG MY CATALYTIC CONVERTER LEADING IT TO FAIL AS WELL. I BOUGHT MY CAR NEW ON OCTOBER 10, 2015. SINCE BUYING IT, MY WATER PUMP FAILED TWICE, CAMSHAFT COVER REPLACED TWICE, THERMOSTAT REPLACED, OIL TUBE AND PAN REPLACED TWICE, COOLANT TUBE REPLACED ONCE. EVERY TIME I BROUGHT IT IN TO THE DEALERSHIP, I REPORTED THE CAR'S PROBLEM OF IDLING ROUGH WHILE IN DRIVE AT A STOP LIGHT OR IN PARK IN MY DRIVEWAY AND EVERY TIME, THE DEALERSHIP REPORTED THEY COULDN'T FIND ANYTHING. WHEN I WAS TOLD MY TURBO HAD FAILED, THEY SAID THAT'S WHY MY CAR WAS IDLING ROUGH. EVERY TIME ONE OF THESE PROBLEMS OCCURRED, I WAS ON THE HIGHWAY. I AM LUCKY I WASN'T HIT OR KILLED IN ANY OF THESE INSTANCES.