2020 Chevrolet Colorado

While driving my 2020 Chevrolet Colorado through [XXX], the truck began having difficulty accelerating. As I exited the highway and turned into a gas station, the truck suddenly lost power. The steering became extremely difficult, and I lost normal brake assist. The brake pedal became extremely hard, and I had to apply extreme force to stop the truck and avoid crashing into a wall at the gas station. Fortunately, no collision occurred. The truck was towed to Ed Corley Ford in [XXX] because I was stranded in a remote area with very limited options. They diagnosed a failed/broken vacuum pump and told me replacing it should make the truck operable so I could drive it home to [XXX]. I authorized the repair. After replacing the vacuum pump, they told me they started the truck and heard an abnormal sound. They shut it off, and when they tried to restart it, the truck would not start. They wanted to perform additional diagnosis, but I declined and had the truck transported back to [XXX] for evaluation by a Chevrolet dealership. Huffines Chevrolet Lewisville inspected the truck. Their technician removed the camshaft position sensor and used a borescope to inspect the camshaft. They documented that the camshaft is damaged at the end where it connects to the vacuum pump and stated the actuator pin was most likely bent due to the vacuum-pump failure, damaging the camshaft and causing it to be slightly out of time. I have also been informed of engine damage. The truck remains inoperable and is currently available for inspection. I am concerned this is a safety defect because the vacuum-pump failure resulted in a sudden loss of normal brake assist while I was driving and was followed by camshaft/engine damage. I am asking NHTSA to investigate this failure and similar Chevrolet Colorado complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Within the last 2 months, I have had momentary steering problems at low speed. They continue to become worse with time, no longer safe to drive. Dealer has vehicle now and informs me that it will cost $3000 for a known/existing corrosion of electrical connections in the power steering assembly. Via the internet, the steering gear torque sensor cover assembly needs to be replaced. Because this cover assembly has leaked, the wiring harness also has to be replaced. 7 hours of labor, front end alignment, etc! The loss of power steering in a turn has nearly caused several accidents till I got it home. Dealer confirms what I experienced in test drive, internet has many examples of same problem and solution. There are no warnings of impending loss of control, one minute everything is fine, the next you are fighting for control.

The ignition key can not be removed after putting the vehicle in park and shutting it off. Many attempts are required to jiggle the shifter switch/steering column/key before it will release on most occasions. This is a common issue, going back years, to 2015. How can it still not be resolved? The safety issue here is one of having your vehicle stolen because you are forced to leave the key in the ignition for all to see; or owners are choosing to disable the steering lock prevention altogether, which has its own set of dangers. GM needs to solve and fix this. So far it sounds like they don't even understand the real problem.

The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.

The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the steering wheel was intermittently difficult to maneuver. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services and the contact made the mechanic aware of the failure. The vehicle remained at the dealer awaiting the diagnostic test and repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 16,000.

Making right hand turns intermittently the steering started locking until let off the throttle then it would release happened couple of times trying to get into a dealer to look at it. But the last time making right hand turn steering wheel made a hard right hand turn to the stop and was so hard couldn't hold on to the steering wheel happened do fast couldn't do anything almost crashed into the shoulder of the road the electric steering system on a colorado is extremely dangerous never had anything like this happen with any other vechiles I've owned and had many different brands.