IllustrationDIM HEADLIGHTS DANGEROUS TO DRIVE AT NIGHT. COSTLY $4000.00 REPAIR.
2016 Cadillac Srx
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2016 Cadillac Srx do not stand out strongly from the model-year median of 192.
About this comparison →How this year compares
Owner complaints by model year
Compare all Srx years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
130–25K
2225–50K
1650–75K
1075–100K
4100–150K
0150K+
65 reports with mileage · 103 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports1 fire reports8 injury reports
What owners actually said
168 reportsREMOTE START DOES NOT FUNCTION PROPERLY. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST 3 YEARS. DEALER UNABLE TO OFFER ANY SOLUTIONS.
DIM LIGHTS ARE NOT SUFFICIENT TO SEE TO DRIVE AT NIGHT. IT IS A VERY DANGEROUS SITUATION. WE HAVE TO USE THE HIGH BEAM IN ORDER TO SEE ANYTHING IN THE ROAD AND PUT ON DIM WHEN CARS ARE APPROACHING . THIS SITUATION SHOULD BE A RECALL FROM GENERAL MOTORS. THIS HAS NOT BEEN PROPERLY ADDRESSED. TALKING WITH OTHER OWNERS THE C…
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DIM LIGHTS ARE NOT SUFFICIENT TO SEE TO DRIVE AT NIGHT. IT IS A VERY DANGEROUS SITUATION. WE HAVE TO USE THE HIGH BEAM IN ORDER TO SEE ANYTHING IN THE ROAD AND PUT ON DIM WHEN CARS ARE APPROACHING . THIS SITUATION SHOULD BE A RECALL FROM GENERAL MOTORS. THIS HAS NOT BEEN PROPERLY ADDRESSED. TALKING WITH OTHER OWNERS THE COMPLAINT IS ONGOING AND RESULTS IN COSTLY REPAIRS WITHOUT GOOD RESULTS.
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT. FIELDS CADILLAC ST. AUGUSTINE (904-823-3000, LOCATED AT 375 OUTLET MALL BLVD, ST. AUGUSTINE, FL 32084) WAS CONTACTED BY PHONE AND STATED THAT THE FAILURE WAS NOT COVERED BY THE WARRANT…
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TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT. FIELDS CADILLAC ST. AUGUSTINE (904-823-3000, LOCATED AT 375 OUTLET MALL BLVD, ST. AUGUSTINE, FL 32084) WAS CONTACTED BY PHONE AND STATED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
I WAS THE OWNER/OPERATOR OF THE SRX WAS T-BONED ON THE PASSENGER SIDE, AIR BAG TRIGGERED ERROR MESSAGE AND DID NOT DEPLOY, SEATBELT DID NOT LOCK IN PLACE UNTIL AFTER I HIT THE DASH RESULTING IN UNHARNESSED CONTACT IN CABIN CAUSING OVER $200K IN MEDICAL BILLS TO DATE TO RIGHT SHOULDER, HEAD, NECK AND BACK.
I WAS SITTING AT A TRAFFIC LIGHT STATIONARY ON A CITY STREET WITH A STEEP HILL. I HAD MY FOOT ON THE BREAK WAITING FOR THE LIGHT TO TURN GREEN. MY BREAKS STARTED TO VIBRATE AND THEN WENT OUT COMPLETELY AND I ROLLED BACK INTO THE CAR BEHIND ME.
THE LIGHTS HAVE BEEN SO DIM SINCE THE DAY THAT I BOUGHT THE CAR IN MARCH 2019. I SPOKE TO CADILLAC AFTER I NOTICED THE ISSUE AND THEY SAID THAT THERE WAS AN ISSUE THAT THEY WERE AWARE OF BUT THAT THE RECALL WAS ONLY 90 DAYS. SHE SAID THAT GENERAL MOTORS WOULD PAY $700 OF THE PURCHASE OF A NEW LIGHT CASING $1600 BUT CADILLAC STAT…
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THE LIGHTS HAVE BEEN SO DIM SINCE THE DAY THAT I BOUGHT THE CAR IN MARCH 2019. I SPOKE TO CADILLAC AFTER I NOTICED THE ISSUE AND THEY SAID THAT THERE WAS AN ISSUE THAT THEY WERE AWARE OF BUT THAT THE RECALL WAS ONLY 90 DAYS. SHE SAID THAT GENERAL MOTORS WOULD PAY $700 OF THE PURCHASE OF A NEW LIGHT CASING $1600 BUT CADILLAC STATED THAT THE LIGHTING IS A BAD PRODUCT NOT ANY FAULT OF THE OWNER SO THE MANUFACTURER SHOULD COVER THE WHOLE COST TO THE OWNER OF EVERY SRX OF THIS MODEL. THIS IS A HUGE SAFETY CONCERN. ITS SO VERY DANGEROUS. PLEASE HELP. THERE ARE SEVERAL WEBSITES BACKING UP THE ISSUE WITH THESE HEADLIGHTS. LAWSUITS AND SO FORTH. PLEASE HOLD GM RESPONSIBLE FOR PUTTING VEHICLES ON THE ROAD WITH KNOWN ISSUES AND NOT TAKING RESPONSIBILITY TO FIX IT.
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING 40 MPH, THE HEADLIGHTS SWITCHED FROM HIGH TO LOW BEAMS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPRO…
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TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING 40 MPH, THE HEADLIGHTS SWITCHED FROM HIGH TO LOW BEAMS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
EXTERIOR LIGHTING, LOW BEAM HEADLIGHTS, ARE TOO DIM TO DRIVE AT NIGHT. DANGEROUS HAZARD
LOW BEAM HEADLIGHTS VERY DIM. DANGEROUS TO DRIVE AT NIGHT.
Official recalls
226V329000 · Air Bags:frontal:driver Side:inflator Module
May 21, 2026
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Consequence & remedy
Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
21V473000 · Suspension:rear
Jun 24, 2021
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence & remedy
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.