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2004 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

136 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

What owners actually said

167 reports
87,500 miles · Jun 17, 2014
Electrical System

WE DROVE THE VEHICLE IN QUESTION TO WALMART. WE WERE IN THE STORE FOR APPROX. 15-30 MINUTES BEFORE RETURNING TO VEHICLE, USING THE KEYLESS ENTRY REMOTE TO UNLOCK THE CAR. UPON ENTERING THE CAR, WE COULD NOT INSERT THE KEY INTO THE IGNITION- THE ANTI-THEFT SYSTEM WAS STILL ENGAGED. WE TRIED EVERYTHING WE COULD THINK OF- LOCK AND …

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WE DROVE THE VEHICLE IN QUESTION TO WALMART. WE WERE IN THE STORE FOR APPROX. 15-30 MINUTES BEFORE RETURNING TO VEHICLE, USING THE KEYLESS ENTRY REMOTE TO UNLOCK THE CAR. UPON ENTERING THE CAR, WE COULD NOT INSERT THE KEY INTO THE IGNITION- THE ANTI-THEFT SYSTEM WAS STILL ENGAGED. WE TRIED EVERYTHING WE COULD THINK OF- LOCK AND UNLOCK WITH KEY FOB, LOCK AND UNLOCK WITH KEY IN DOOR, UNPLUG BATTERY AND PLUG IT BACK IN, AND EVEN TRYING TO LUBE UP THE IGNITION PIECES TO SEE IF THEY WERE JUST STUCK- AND NOTHING HAS WORKED. IT'S NOW AN OVER-SIZED PAPERWEIGHT SITTING IN THE PARKING LOT OF OUR APARTMENT COMPLEX. *TR

NHTSA ODI #10598726

Mileage unknown · Jun 15, 2014
Electrical System

I HAVE HAD MY DEVILLE FOR 31/2 YRS. 33,600MILES WHEN I BROUGHT IT. I HAVE REPLACED REGULATORS IN THREE WINDOWS AND AT THIS TIME THEY NEED TO BE REPLACED ONCE AGAIN. SOMETHING HAS TO BE WRONG WITH THESE WIINDOWS. I AM ON DISABITY. NEED NOT SAY NO MORE ON THAT. BUT I FEEL THERE IS A SERIOUS PROBLEM WITH THIS AND IT SHOULD BE ADDR…

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I HAVE HAD MY DEVILLE FOR 31/2 YRS. 33,600MILES WHEN I BROUGHT IT. I HAVE REPLACED REGULATORS IN THREE WINDOWS AND AT THIS TIME THEY NEED TO BE REPLACED ONCE AGAIN. SOMETHING HAS TO BE WRONG WITH THESE WIINDOWS. I AM ON DISABITY. NEED NOT SAY NO MORE ON THAT. BUT I FEEL THERE IS A SERIOUS PROBLEM WITH THIS AND IT SHOULD BE ADDRESSED. AT THIS I HAVE 71,00 MILES AND I LOVE MY CAR, ORIGINAL PAINT JOB GREAT,NO DAMAGES ON MY CAR. I TAKE GREAT CARE CAUSE IT HAS TO LAST ME. ALSO I HAVE ONSTAR AND I MUST SAY IT WASN'T WORTH ALL THE MONEY I PUT ON. I YOU REFUND MY FUNDS SERIOUSLY. OH YES I HAVE REPLACE TWO WINDOWS TWICE THIS WILL THE 3RD TIME. YOU RECIEVED THE MONEY FOR THESE CARS. "DO YOU THINK THERE IS A PROBLEM WITH YOUR PRODUCT..TELL ME"? THIS REPLACEMEMENT SHOULD BE ON YOU GUYS, WHAT YOU SAY!....THANK YOU VERY MUCH! *JS

NHTSA ODI #10598415

118,450 miles · May 11, 2014
EnginePower TrainSteering

THIS CAR HAS CONTINUALLY STALLED OUT AT DIFFERENT SPEEDS. I WAS TOLD IT WAS THE THROTTLE POSITION SENSOR SO I REPLACED THAT. THAT SEEMED TO FIX IT TEMPORARILY BUT JUST YESTERDAY I WAS DRIVING ON THE HIGHWAY AND THE CAR COMPLETELY CUT OFF GOING 55MPH PLUS. THE CAR COMPLETELY STALLED DIED OUT AND I HAD NO CONTROL OVER ANYTHING.…

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THIS CAR HAS CONTINUALLY STALLED OUT AT DIFFERENT SPEEDS. I WAS TOLD IT WAS THE THROTTLE POSITION SENSOR SO I REPLACED THAT. THAT SEEMED TO FIX IT TEMPORARILY BUT JUST YESTERDAY I WAS DRIVING ON THE HIGHWAY AND THE CAR COMPLETELY CUT OFF GOING 55MPH PLUS. THE CAR COMPLETELY STALLED DIED OUT AND I HAD NO CONTROL OVER ANYTHING. HAD THIS HAPPENED IN THE FAST LANE WITH MORE TRAFFIC MY DEATH WOULD HAVE BEEN ON THE NEWS. I WANT THIS FIXED AT NO COST TO ME AS THIS IS LUDICROUS THIS CAR HAS SUCH A DEFECT. I BUY A HIGH END LUXURY CAR FOR HIGH END LUXURY NOT TO BE IN A PINTO TYPE DEATH TRAP. I WANT THIS DOCUMENTED SO OTHERS ALSO KNOW ABOUT THIS ISSUE AS DEALER SHOULD KNOW ABOUT ISSUE AND NOT BEING ABLE TO REPLICATE RESULTS IS BS AS I STATED IT DOESN'T HAPPEN OFTEN BUT AT RANDOM TIMES. CAR STARTS UP RIGHT AFTER THE STALL BUT THE STALL IS THE HORRIFIC ISSUE! *TR

NHTSA ODI #10587671

Mileage unknown · May 10, 2014
Engine

MY LAST OIL CHANGE, I WAS TOLD THAT I HAD A LEAK IN THE BLOCK AND THAT ONLY THE DEALERSHIP COULD FIX. I WAS ALSO TOLD TO BE WARE THAT THE COST WOULD BE VERY EXPENSIVE. *TR

NHTSA ODI #10587614

118,000 miles · Apr 27, 2014
Air Bags

I WAS PICKING UP MY WIFE FROM HER CARDIAC REHABILITATION EXERCISE PROGRAM AT THE HOSPITAL. I PULLED UP TO THE DOOR, SHUT THE CAR OFF TO ASSIST MY WIFE AND PUT HER ROLATOR INTO THE TRUNK. AFTER PLACING THE ROLATOR INTO THE TRUNK AND ENSURING MY WIFE WAS SAFELY WITHIN THE VEHICLE I GOT INTO THE VEHICLE AND INSERTED THE KEY INTO …

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I WAS PICKING UP MY WIFE FROM HER CARDIAC REHABILITATION EXERCISE PROGRAM AT THE HOSPITAL. I PULLED UP TO THE DOOR, SHUT THE CAR OFF TO ASSIST MY WIFE AND PUT HER ROLATOR INTO THE TRUNK. AFTER PLACING THE ROLATOR INTO THE TRUNK AND ENSURING MY WIFE WAS SAFELY WITHIN THE VEHICLE I GOT INTO THE VEHICLE AND INSERTED THE KEY INTO THE IGNITION. IMMEDIATELY THE DRIVER'S SIDE AIR BAG DEPLOYED EVEN THOUGH THE VEHICLE DID NOT CONTACT ANYTHING IN FACT WAS NOT EVEN MOVING NOR IN GEAR. THE VEHICLE IS CURRENTLY AT THE DEALER FOR ANALYSIS AND REPAIR. *TR

NHTSA ODI #10585167

115,000 miles · Apr 27, 2014
Air Bags

WHILE PICKING UP MY WIFE AT THE HOSPITAL, I REMOVED THE KEYS FROM THE IGNITION AND OPENED THE TRUCK PUT MY WIFE'S ROLATOR IN THE TRUCK AND ENSURED SHE WAS SAFELY IN THE VEHICLE. I THEN WENT AROUND TO THE DRIVER'S SIDE AND GOT INTO THE VEHICLE WHEN I INSERTED THE KEY INTO THE IGNITION THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE…

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WHILE PICKING UP MY WIFE AT THE HOSPITAL, I REMOVED THE KEYS FROM THE IGNITION AND OPENED THE TRUCK PUT MY WIFE'S ROLATOR IN THE TRUCK AND ENSURED SHE WAS SAFELY IN THE VEHICLE. I THEN WENT AROUND TO THE DRIVER'S SIDE AND GOT INTO THE VEHICLE WHEN I INSERTED THE KEY INTO THE IGNITION THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WAS NO COLLISION NOR EVEN MOVEMENT OF THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER. *TR

NHTSA ODI #10585125

138,000 miles · Apr 10, 2014
Engine

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE THE DEALER WAS PERFORMING AN OIL CHANGE ON THE VEHICLE, A LEAKING GASKET WAS DISCOVERED FROM THE BOTTOM PART OF THE ENGINE. THE FAILURE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 138,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10578966

49,046 miles · Apr 9, 2014
EngineFire

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ENGINE OIL LEAKED ONTO THE EXHAUST SYSTEM AND CAUSED THE ENGINE TO SMOKE. THE DEALER STATED THAT THE ENGINE VALVE COVER SEAL AND GASKET NEEDED TO BE REPLACED; HOWEVER, THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FA…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ENGINE OIL LEAKED ONTO THE EXHAUST SYSTEM AND CAUSED THE ENGINE TO SMOKE. THE DEALER STATED THAT THE ENGINE VALVE COVER SEAL AND GASKET NEEDED TO BE REPLACED; HOWEVER, THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,046. THE CURRENT MILEAGE WAS 101,700.

NHTSA ODI #10578579

138,000 miles · Mar 24, 2014
Air BagsCrash

I WAS TRAVELING SOUTH ON HIGHWAY 385 WHEN A DEER FLEW OUT IN FRONT OF ME. WE HIT HEAD ON DESTROYING THE WHOLE FRONT END OF MY CAR. I WOULD LIKE TO KNOW WHY THE AIR BAGS DID NOT GO OFF IF THAT DEER WOULD HAVE FLOWN UP ON THE HOOD AND CAME THROUGH THE WINDSHIELD IT COULD HAVE KILLED ME. THE AIR BAG COULD HAVE SAVED MY LIFE. WHY D…

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I WAS TRAVELING SOUTH ON HIGHWAY 385 WHEN A DEER FLEW OUT IN FRONT OF ME. WE HIT HEAD ON DESTROYING THE WHOLE FRONT END OF MY CAR. I WOULD LIKE TO KNOW WHY THE AIR BAGS DID NOT GO OFF IF THAT DEER WOULD HAVE FLOWN UP ON THE HOOD AND CAME THROUGH THE WINDSHIELD IT COULD HAVE KILLED ME. THE AIR BAG COULD HAVE SAVED MY LIFE. WHY DID IT NOT DEPLOY. *TR

NHTSA ODI #10574600

90,000 miles · Mar 12, 2014
Steering

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, HE DROVE OVER A PUDDLE OF WATER WHEN THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE WITH THE FAILURE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, HE DROVE OVER A PUDDLE OF WATER WHEN THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE WITH THE FAILURE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED A DEFLECTOR OVER THE BELT NEEDS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 04/12/14 MA THE CONSUMER STATED SPLASH GUARDS WERE INSTALLED ON THE VEHICLE. HOWEVER, IT DID NOT RESOLVE THE PROBLEM. UPDATED 05/14/14 *TR

NHTSA ODI #10568825

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.