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2004 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.

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When problems were reported

Mileage at the reported incident

136 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

Visibility complaints

30 reports
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70,000 miles · May 10, 2021
Visibility

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS SEPARATED FROM THE METAL FRAME AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTH CADILLAC (5711 PEACH ST, ERIE, PA 16509) AND THE SUN ROOF WAS REPLACED TWICE WITH PLEXIGLASS. THE CONTACT WAS …

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS SEPARATED FROM THE METAL FRAME AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTH CADILLAC (5711 PEACH ST, ERIE, PA 16509) AND THE SUN ROOF WAS REPLACED TWICE WITH PLEXIGLASS. THE CONTACT WAS INFORMED THAT THE REPLACEMENT SUN ROOF GLASS COULD NOT BE FOUND. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #11415926

Mileage unknown · Dec 10, 2019
StructureVisibility

2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE MIRROR ADJUSTERS DID NOT WORK PROPERLY, THE FRONT CONSOLE FELL OUT AND WAS HANGNING BY WIRES, THE REAR WINDOW ON THE PASSENGER AND THE DRIVER'S SIDE FELL, AND THE REAR DOOR PANEL ON THE DRIVER'S SIDE WAS LOOSE. THE REA…

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2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE MIRROR ADJUSTERS DID NOT WORK PROPERLY, THE FRONT CONSOLE FELL OUT AND WAS HANGNING BY WIRES, THE REAR WINDOW ON THE PASSENGER AND THE DRIVER'S SIDE FELL, AND THE REAR DOOR PANEL ON THE DRIVER'S SIDE WAS LOOSE. THE REAR INTERIOR DOOR HANDLE WAS INOPERABLE. *JS

NHTSA ODI #11287314

72,600 miles · Apr 14, 2017
Electrical SystemVisibility

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE VEHICLE WAS STATIONARY, BOTH THE REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDOWS FAILED TO CLOSE WHEN PROMPTED DUE TO A FRACTURED MOTOR. THE VEHICLE WAS TAKEN TO BE REPAIRED AT GOODYEAR WHERE THE REAR PASSENGER AND DRIVER SIDE REGUL…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE VEHICLE WAS STATIONARY, BOTH THE REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDOWS FAILED TO CLOSE WHEN PROMPTED DUE TO A FRACTURED MOTOR. THE VEHICLE WAS TAKEN TO BE REPAIRED AT GOODYEAR WHERE THE REAR PASSENGER AND DRIVER SIDE REGULATORS AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,600. UPDATED 06/07/17*LJ *CN

NHTSA ODI #10978517

26,885 miles · Jan 23, 2015
Visibility

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THREE WINDOWS DROPPED INTO THE DOOR AND FAILED TO ROLLED BACK UP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CABLE AND MOTORS NEEDED TO BE REPLACED IN ALL THREE WINDOWS. THE VEHICLE WAS REPAIRED. …

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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THREE WINDOWS DROPPED INTO THE DOOR AND FAILED TO ROLLED BACK UP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CABLE AND MOTORS NEEDED TO BE REPLACED IN ALL THREE WINDOWS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,885.

NHTSA ODI #10678601

48,000 miles · Aug 19, 2014
Visibility

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO ROLL UP OR DOWN PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO AN UNKNOWN MANUFACTURER RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOT…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO ROLL UP OR DOWN PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO AN UNKNOWN MANUFACTURER RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

NHTSA ODI #10626421

45,041 miles · Feb 25, 2014
Visibility

RIGHT FRONT WINDOW DROPPED/BROKE DOWN CAUSING A $500 REPAIR. THREE MONTHS LATTER THE LEFT REAR WINDOW ALSO BROKE CAUSING ANOTHER $500 REPAIR. NOW, IN 2014 THE RIGHT REAR WINDOW HAS BROKEN, WHILE DRIVING ON THE FREEWAY, STARTLING MY WIFE AND GRANDCHILD WITH ANOTHER VERY LOUD BANG! THIS IS A CONTINUING PROBLEM ON A CAR THAT ONLY …

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RIGHT FRONT WINDOW DROPPED/BROKE DOWN CAUSING A $500 REPAIR. THREE MONTHS LATTER THE LEFT REAR WINDOW ALSO BROKE CAUSING ANOTHER $500 REPAIR. NOW, IN 2014 THE RIGHT REAR WINDOW HAS BROKEN, WHILE DRIVING ON THE FREEWAY, STARTLING MY WIFE AND GRANDCHILD WITH ANOTHER VERY LOUD BANG! THIS IS A CONTINUING PROBLEM ON A CAR THAT ONLY HAS 48,500 MILES ON IT, AND IS ALWAYS PARKED INSIDE A GARAGE. THERE ARE WAY TOO MANY REPORTS OF THIS HAPPENING FOR THE FEDS OR GM NOT TO DO SOMETHING ABOUT THIS FAILURE! *TR

NHTSA ODI #10565837

Mileage unknown · Dec 29, 2013
Electrical SystemVisibility

ALL FOUR WINDOWS ARE DEFECTIVE. THEY FELL DOWN ONE AFTER ANOTHER STARTING A YEAR AFTER PURCHASE, AND WILL NOT SAY UP. THIS ISSUE IS WIDESPREAD AND POPULAR WITH THIS MODEL AND YEAR VEHICLE. THEY MADE A CRACKLING SOUND AND FELL DOWN FOR NO REASON OF MY OWN. I WAS QUOTED A PRICE OF $199 TO REPAIR EACH WINDOW. IT IS 2013 AND I STILL…

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ALL FOUR WINDOWS ARE DEFECTIVE. THEY FELL DOWN ONE AFTER ANOTHER STARTING A YEAR AFTER PURCHASE, AND WILL NOT SAY UP. THIS ISSUE IS WIDESPREAD AND POPULAR WITH THIS MODEL AND YEAR VEHICLE. THEY MADE A CRACKLING SOUND AND FELL DOWN FOR NO REASON OF MY OWN. I WAS QUOTED A PRICE OF $199 TO REPAIR EACH WINDOW. IT IS 2013 AND I STILL HAVEN'T REPAIRED ANY OF THE WINDOWS. THIS VEHICLE NEEDS TO BE RECALLED TO REPAIR THIS FACTORY DEFECT. THIS ISSUE IS VERY DISCONCERTING, EMBARRASSING AND A NUISANCE. *TR

NHTSA ODI #10557650

42,076 miles · Aug 3, 2013
Electrical SystemVisibility

MY CADILLAC DEVILLE 2004 WINDOWS HAVE ALL BEEN REPLACED FIRST IT WAS THE DRIVER SIDE WINDOW FELL ALL THE WAY DOWN COULD NOT GET TO GO UP THEN FRONT PASSENGER SIDE MADE A CRACKING SOUND SO I PUT THE WINDOW DOWN AND IT SOUND LIKE IT WAS GOING TO CRACK THEN TOOK MY CAR TO MY MECHANIC AND HE SAYS WOW I HAVE NEVER SEEN A GOOD CAR L…

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MY CADILLAC DEVILLE 2004 WINDOWS HAVE ALL BEEN REPLACED FIRST IT WAS THE DRIVER SIDE WINDOW FELL ALL THE WAY DOWN COULD NOT GET TO GO UP THEN FRONT PASSENGER SIDE MADE A CRACKING SOUND SO I PUT THE WINDOW DOWN AND IT SOUND LIKE IT WAS GOING TO CRACK THEN TOOK MY CAR TO MY MECHANIC AND HE SAYS WOW I HAVE NEVER SEEN A GOOD CAR LIKE CADILLAC HAVE SO MANY WINDOW PROBLEMS SO NOW THAT I GOT THESE 2 FIXED MY MECHANIC SAYS MAYBE EXERCISE YOUR WINDOWS EVERY TIME YOU GET IN CAR SO I DID THEN IT WAS THE DRIVER SIDE BACK THAT GOT STUCK AND THEN THE OTHER WENT IN A COUPLE OF WEEKS ALL I DID WAS MAKING MY WINDOW S GO UP AND DOWN I LIVE IN THE DESERT ON A DIRT ROAD SO MY WINDOWS NEVER GO DOWN AT 250 DOLLARS PER WINDOW THAT REALLY NEEDS TO BE LOOKED INTO. SO NOW I WILL NEVER ROLL MY WINDOWS DOWN AGAIN I HAVE TAPE OVER THE BUTTONS SO THAT NO ONE WILL USE THEM. *TR

NHTSA ODI #10533398

39,000 miles · Oct 23, 2011
Visibility

ALL THE WINDOWS HAVE FALLEN DOWN ONE TIME OR ANOTHER IN THE PAST 6 MONTHS! ON JUNE28TH 2011 I REPLACED THE FRONT PASSENGER REGULATOR. JUST TO HAVE IT FAIL AGAIN UNDER FOUR MONTHS. I ONLY USED THE WINDOW THREE TIMES! I HAVE READ ALL THE COMPLAINTS FROM OTHER OWNERS OF THIS YEAR OF CADILLAC POWER WINDOW PROBLEMS AND THEIR SHOULD …

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ALL THE WINDOWS HAVE FALLEN DOWN ONE TIME OR ANOTHER IN THE PAST 6 MONTHS! ON JUNE28TH 2011 I REPLACED THE FRONT PASSENGER REGULATOR. JUST TO HAVE IT FAIL AGAIN UNDER FOUR MONTHS. I ONLY USED THE WINDOW THREE TIMES! I HAVE READ ALL THE COMPLAINTS FROM OTHER OWNERS OF THIS YEAR OF CADILLAC POWER WINDOW PROBLEMS AND THEIR SHOULD BE A RECALL! THIS IS THE WORST CAR I HAVE EVER OWNED. IT IS A HUNK OF JUNK!!! THIS LATEST REGULATOR PROBLEM HAPPENED TWO HOURS AGO! OCTOBER 23RD 2011. *TR

NHTSA ODI #10432525

40,000 miles · Sep 20, 2011
Visibility

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOWS EXPERIENCED A FAILURE IN WHICH THE GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE WINDOW REGULATORS WOULD NEED REPLACING. THERE WERE NO RECALLS AND THE REPAIRS OF OVER $…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOWS EXPERIENCED A FAILURE IN WHICH THE GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE WINDOW REGULATORS WOULD NEED REPLACING. THERE WERE NO RECALLS AND THE REPAIRS OF OVER $1,000 WOULD BE AT THE OWNER'S EXPENSE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED ALL THREE WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT IF HE HAD TAKEN THE VEHICLE TO BE REPAIRED AT THE DEALER THEY MORE THAN LIKELY WOULD HAVE ASSISTED WITH THE COST OF REPAIRS. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/18/11*LJ

NHTSA ODI #10426458

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.