Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
2825–50K
3650–75K
2275–100K
28100–150K
5150K+
136 reports with mileage · 31 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports4 fire reports12 injury reports
What owners actually said
167 reports
10,000 miles · Sep 29, 2005
Electrical SystemFire
DT: THE CONTACT S OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO WARNING INDICATIONS THAT THERE WAS A PROBLEM WITH THE VEHICLE. THE CONTACT STATED THE FRONT END OF THE VEHICLE COMPLETELY BURNED. THE INSURANCE COMPANY HAD THE VEHICLE INSPECTED TO DETERMINE…
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DT: THE CONTACT S OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO WARNING INDICATIONS THAT THERE WAS A PROBLEM WITH THE VEHICLE. THE CONTACT STATED THE FRONT END OF THE VEHICLE COMPLETELY BURNED. THE INSURANCE COMPANY HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE CONSUMER CONTACTED THE SERVICE DEALER. THE SERVICE DEALER WANTED THE CONSUMER TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP TO DETERMINE THE CAUSE OF FIRE. THE CONSUMER HAS CONTACTED THE MANUFACTURER OF THE VEHICLE. *AK *JB
NHTSA ODI #10136233
21,013 miles · Jun 3, 2005
Engine And Engine Cooling
DT: LEASED VEHICLE HAS STOPPED FOR NO REASON 3 TIMES IN TRAFFIC. NO INDICATION OF PROBLEMS, NO DASHBOARD LIGHTS LIT BEFORE VEHICLE STOPPED. THE VEHICLE JUST STOPPED DEAD COLD WITH NO WARNING. CONSUMER HAS BEEN IN CONTACT WITH DEALER 3 TIMES AND TAKEN THE CAR IN FOR SERVICE, THE DEALER COULD NOT FIX THE VEHICLE, AND THE VEHICLE H…
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DT: LEASED VEHICLE HAS STOPPED FOR NO REASON 3 TIMES IN TRAFFIC. NO INDICATION OF PROBLEMS, NO DASHBOARD LIGHTS LIT BEFORE VEHICLE STOPPED. THE VEHICLE JUST STOPPED DEAD COLD WITH NO WARNING. CONSUMER HAS BEEN IN CONTACT WITH DEALER 3 TIMES AND TAKEN THE CAR IN FOR SERVICE, THE DEALER COULD NOT FIX THE VEHICLE, AND THE VEHICLE HAS A VEHICLE DATA RECORDER ON BOARD. THAT STILL HAS NOT HELPED AND PROBLEM STILL HAS NOT BEEN FIXED. MADE A COMPLAINT TO THE BBB. GM CUSTOMER SERVICE AND THEY DENIED THE CONSUMER'S COMPLAINT. THE CONSUMER HAS EVERY PRINTOUT FROM THE DEALER THAT STATES THE PROBLEMS. THE CAR HAS A PATTERN OF PROBLEMS. *NM *NM
NHTSA ODI #10119940
7,700 miles · Jun 1, 2005
Electrical System
DT: CONSUMER STATES: TURNED ON IGNITION AND CAR ACCELERATED ON ITS OWN. HAD TO PUSH PEDAL ALL THE WAY TO THE FLOOR. BARELY GOT IT TO STOP. THOUGHT AT FIRST THAT PEDAL WAS STUCK. GOT THE VEHICLE TO STOP BY TURNING OFF THE IGNITION. *AK
NHTSA ODI #10123846
9,300 miles · May 6, 2005
Latches/locks/linkages
HOOD LATCH MOUNTING BRACKET NUTS SHEARED OFF . THIS CAUSE THE HOOD TO VIBRATE WHILE DRIVING. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE HOOD LATCH MOUNTING BRACKET NUTS NEEDED TO BE REPLACED. *AK CONSUMER STATED HOOD LATCH IS NOT SECURING HOOD TIGHT. *BF
NHTSA ODI #10117549
Mileage unknown · Mar 25, 2005
Equipment
THE ONSTAR EQUIPMENT ON 2004 CADILLAC DEVILLE DID NOT WORK PROPERLY. ***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED THE PHONE DID NOT RECONIZE VOICE COMMAND. *JB
NHTSA ODI #10117324
Mileage unknown · Mar 16, 2005
Service Brakes, Hydraulic
WHILE BACKING OUT OF A PARKING SPACE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE WAS UNABLE TO STOP. DRIVER SHIFTED THE VEHICLE INTO DRIVE AND TURNED THE VEHICLE OFF. THEN, RESTARTED IT, AND DROVE TO THE DEALER. MECHANIC DETERMINED THAT THE MASTER CYLINDER AND OTHER PARTS NEEDED TO BE REPLACED. DRIVER …
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WHILE BACKING OUT OF A PARKING SPACE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE WAS UNABLE TO STOP. DRIVER SHIFTED THE VEHICLE INTO DRIVE AND TURNED THE VEHICLE OFF. THEN, RESTARTED IT, AND DROVE TO THE DEALER. MECHANIC DETERMINED THAT THE MASTER CYLINDER AND OTHER PARTS NEEDED TO BE REPLACED. DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAPPENED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK
NHTSA ODI #10115270
5,016 miles · Aug 30, 2004
Electrical SystemExterior Lighting
THE VEHICLE'S EMERGENCY FLASHERS AND TURN SIGNAL LIGHTS CONTINUOUSLY BLEW OUT WITHOUT WARNING. UPON INSPECTION OF THE VEHICLE, THE DEALERSHIP HAS FOUND BARE WIRING IN THE WALL BETWEEN THE MOTOR AND THE DASHBOARD, WHERE THE WIRES HAVE BEEN PULLED THROUGH. THE DEALERSHIP HAS REPLACED THE FLASHER UNIT AND FUSE SEVERAL TIMES BUT THE…
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THE VEHICLE'S EMERGENCY FLASHERS AND TURN SIGNAL LIGHTS CONTINUOUSLY BLEW OUT WITHOUT WARNING. UPON INSPECTION OF THE VEHICLE, THE DEALERSHIP HAS FOUND BARE WIRING IN THE WALL BETWEEN THE MOTOR AND THE DASHBOARD, WHERE THE WIRES HAVE BEEN PULLED THROUGH. THE DEALERSHIP HAS REPLACED THE FLASHER UNIT AND FUSE SEVERAL TIMES BUT THE PROBLEM STILL OCCURS. THE CAUSE OF THE LIGHTS BLOWING HAS YET TO BE DETERMINED. *NM
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Cadillac Deville Problems, Complaints & Recalls | Skip That Year
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