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2004 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

136 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

What owners actually said

167 reports
39,000 miles · Oct 23, 2011
Visibility

ALL THE WINDOWS HAVE FALLEN DOWN ONE TIME OR ANOTHER IN THE PAST 6 MONTHS! ON JUNE28TH 2011 I REPLACED THE FRONT PASSENGER REGULATOR. JUST TO HAVE IT FAIL AGAIN UNDER FOUR MONTHS. I ONLY USED THE WINDOW THREE TIMES! I HAVE READ ALL THE COMPLAINTS FROM OTHER OWNERS OF THIS YEAR OF CADILLAC POWER WINDOW PROBLEMS AND THEIR SHOULD …

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ALL THE WINDOWS HAVE FALLEN DOWN ONE TIME OR ANOTHER IN THE PAST 6 MONTHS! ON JUNE28TH 2011 I REPLACED THE FRONT PASSENGER REGULATOR. JUST TO HAVE IT FAIL AGAIN UNDER FOUR MONTHS. I ONLY USED THE WINDOW THREE TIMES! I HAVE READ ALL THE COMPLAINTS FROM OTHER OWNERS OF THIS YEAR OF CADILLAC POWER WINDOW PROBLEMS AND THEIR SHOULD BE A RECALL! THIS IS THE WORST CAR I HAVE EVER OWNED. IT IS A HUNK OF JUNK!!! THIS LATEST REGULATOR PROBLEM HAPPENED TWO HOURS AGO! OCTOBER 23RD 2011. *TR

NHTSA ODI #10432525

40,000 miles · Sep 20, 2011
Visibility

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOWS EXPERIENCED A FAILURE IN WHICH THE GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE WINDOW REGULATORS WOULD NEED REPLACING. THERE WERE NO RECALLS AND THE REPAIRS OF OVER $…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOWS EXPERIENCED A FAILURE IN WHICH THE GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE WINDOW REGULATORS WOULD NEED REPLACING. THERE WERE NO RECALLS AND THE REPAIRS OF OVER $1,000 WOULD BE AT THE OWNER'S EXPENSE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED ALL THREE WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT IF HE HAD TAKEN THE VEHICLE TO BE REPAIRED AT THE DEALER THEY MORE THAN LIKELY WOULD HAVE ASSISTED WITH THE COST OF REPAIRS. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/18/11*LJ

NHTSA ODI #10426458

55,000 miles · Sep 14, 2011
Visibility

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW REGULATOR. ONE WEEK LATER, THE EXACT FAILURE OCCURRED ON THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THERE WERE …

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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW REGULATOR. ONE WEEK LATER, THE EXACT FAILURE OCCURRED ON THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THERE WERE E NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.

NHTSA ODI #10425455

79,000 miles · Sep 7, 2011
Steering

OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE YEA…

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OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE YEARS, AND IT HAS OCCURRED AT VARIOUS SPEEDS - 25 MPH, 35 MPH AND 60 MPH. IT DOES NOT SEEM TO BE ASSOCIATED WITH DRIVING THROUGH STANDING WATER, BUT MERELY REQUIRES THAT IT IS RAINING OR THAT THERE IS A HEAVY MIST. DURING DRY WEATHER THERE IS NO PROBLEM WITH THE CAR'S POWER STEERING. THIS LATEST POWER STEERING FAILURE TOOK PLACE TODAY, SEPTEMBER 7, 2011. *TR

NHTSA ODI #10424204

56,000 miles · Sep 7, 2011
Steering

OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE …

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OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE YEARS, AND IT HAS OCCURRED AT VARIOUS SPEEDS - 25 MPH, 35 MPH AND 60 MPH. IT DOES NOT SEEM TO BE ASSOCIATED WITH DRIVING THROUGH STANDING WATER, BUT MERELY REQUIRES THAT IT IS RAINING OR THAT THERE IS A HEAVY MIST. DURING DRY WEATHER THERE IS NO PROBLEM WITH THE CAR'S POWER STEERING. *TR

NHTSA ODI #10424201

43,000 miles · Aug 27, 2011
Steering

2004 CADILLAC DEVILLE STEEERING FAILS IF RAINING OR CAR IS DRIVEN THROUGH STANDING WATER. 6 MONTHS AGO I WAS MAKING A RIGHT TURN DURING A RAIN STORM AND THE STEERING FAILED. I HAD TO USE EXCESSIVE FORCE TO KEEP TURNING THE CAR. I ALMOST HIT A MINIVAN BROADSIDE. THIS NOW HAPPENS EVERY TIME IT RAINS OR THERE IS WATER ON THE ROAD. …

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2004 CADILLAC DEVILLE STEEERING FAILS IF RAINING OR CAR IS DRIVEN THROUGH STANDING WATER. 6 MONTHS AGO I WAS MAKING A RIGHT TURN DURING A RAIN STORM AND THE STEERING FAILED. I HAD TO USE EXCESSIVE FORCE TO KEEP TURNING THE CAR. I ALMOST HIT A MINIVAN BROADSIDE. THIS NOW HAPPENS EVERY TIME IT RAINS OR THERE IS WATER ON THE ROAD. MY CADILLAC DEALER SAID ITS A DESIGN FLAW THAT CANNOT BE FIXED AND REFUSED TO OFFER ANY HELP OTHER THAN TO OFFER TO SELL ME A BUICK. I HAVE CONTACTED GM/CADILLAC WITH NO RESULTS. I HAVE HAD MANY NEAR MISSES WHEN THE STEERING FAILS AT RANDOM IN WET WEATHER. THIS DEFECT IS GOING TO CAUSE A CRASH. IT IS SHOULD BE FIXED BY CADILLAC IN A RECALL ASAP. I WILL NOT ALLOW ANYONE TO DRIVE THIS CAR DURING WET WEATHER. A AMALLER PERSON WILL NOT HAVE THE MUSCLE TO CONTROL THE CAR AT ANY SPEED ABOVE 5 MPH. *TT

NHTSA ODI #10421708

20,000 miles · Aug 21, 2011
Wheels

BAD RIMS CAUSE LOW TIRE PRESSURE, TIRE DEALERS (MULTIPLE) STATE THAT THIS IS KNOWN PROBLEM WITH GM RIMS. OCCURS CONSTANTLY AND CAN LEAD TO PREMATURE TIRE FAILURE. THIS PROBLEM HAS OCCURRED SINCE VEHICLE WAS PURCHASED AND DEALERS WERE NEVER ABLE TO REPAIR. *TR

NHTSA ODI #10420859

74,000 miles · Jun 30, 2011
Steering

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHENEVER IT RAINED, THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WHEN HE ATTEMPTED TO TURN THE WHEEL. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT FOUND NO FAILURE WITHIN THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE M…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHENEVER IT RAINED, THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WHEN HE ATTEMPTED TO TURN THE WHEEL. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT FOUND NO FAILURE WITHIN THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10410023

64,000 miles · Jun 29, 2011
Steering

STEERING FAILS IN RAIN. WHAT ELSE IS THERE TO SAY, COMPLETE INABILITY TO AVOID AN ACCIDENT OR MAKE A TURN DURING RAIN OR WET CONDITIONS. IF THIS IS NOT A SAFETY HAZARD, I DON'T KNOW WHAT IS. DO WE HAVE TO WAIT UNTIL SOMEONE IS KILLED???? APPARENTLY MANY, MANY OTHERS HAVE HAD THE SAME PROBLEM AND CADILLAC IS UNWILLING TO MAKE…

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STEERING FAILS IN RAIN. WHAT ELSE IS THERE TO SAY, COMPLETE INABILITY TO AVOID AN ACCIDENT OR MAKE A TURN DURING RAIN OR WET CONDITIONS. IF THIS IS NOT A SAFETY HAZARD, I DON'T KNOW WHAT IS. DO WE HAVE TO WAIT UNTIL SOMEONE IS KILLED???? APPARENTLY MANY, MANY OTHERS HAVE HAD THE SAME PROBLEM AND CADILLAC IS UNWILLING TO MAKE GOOD ON THE PROBLEM AND/OR THE DOT HAS NOT STEPPED UP TO ADDRESS THE SITUATION EITHER. WHO IS TAKING CARE OF WHO???

NHTSA ODI #10409953

55,000 miles · Jun 16, 2011
Visibility

I HAVE EXPERIENCED TWO POWER WINDOW FAILURES ON MY 2004 DEVILLE WITHIN A ONE MONTH PERIOD WHILE DRIVING. WINDOWS FELL INTO THE DOORS, FRONT AND BACK, AND WOULD NOT RAISE. BOTH FAILURES WERE ON A CAR WITH 55 THOUSAND MILES ON IT. DEALER REPAIRED IT AT THE COST OF $686.00. CONTACTED CADILLAC CUSTOMER SERVICE WITH THEM REFUSING TO …

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I HAVE EXPERIENCED TWO POWER WINDOW FAILURES ON MY 2004 DEVILLE WITHIN A ONE MONTH PERIOD WHILE DRIVING. WINDOWS FELL INTO THE DOORS, FRONT AND BACK, AND WOULD NOT RAISE. BOTH FAILURES WERE ON A CAR WITH 55 THOUSAND MILES ON IT. DEALER REPAIRED IT AT THE COST OF $686.00. CONTACTED CADILLAC CUSTOMER SERVICE WITH THEM REFUSING TO ADMIT THERE IS A PROBLEM AND UNWILLING TO OFFER ANY COMPENSATION TOWARD THE REPAIRS. I AM WAITING FOR THE OTHER TWO TO FAIL. RELATIVE HAS A 2003 DEVILLE AND HAS HAD THREE WINDOWS REPAIRED ALREADY. I FEEL THAT THIS IS A SAFETY ISSUE AND A RECALL IS IN ORDER, NOW! *TR

NHTSA ODI #10407168

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.