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2004 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →
167Owner complaints

Model-year median: 44

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
175
2001176
2002145
2003167
200495
2005
Compare all Deville years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
47Steering
36Visibility
30Air Bags
25Engine
17
All reported categories
Power Train
6Engine And Engine Cooling
5Service Brakes
5Unknown Or Other
5Electronic Stability Control (esc)
3Fuel/propulsion System
3Seats
3Vehicle Speed Control
3Equipment
2Exterior Lighting
2Service Brakes, Hydraulic
2Structure
2Tires
2Latches/locks/linkages
1Parking Brake
1Suspension
1Visibility/wiper
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

136 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

Service Brakes, Hydraulic complaints

2 reports
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32,000 miles · May 4, 2006
Service Brakes, Hydraulic

1. DRIVING 2004 CADILLAC DHS, IN RUSH HOUR TRAFFIC 7 JAN 06 ON FRIDAY, 2. COMPLETE BRAKE FAILURE. ONLY THROUGH DIVINE INTERVENTION WAS THERE NOT A ACCIDENT! 3. VEHICLE WAS TOWED TO DEALER, BROKEN PART REPLACED. WITHOUT USE OF MY AUTO UNTIL TUESDAY. (NOTE, THE GM ROAD SERVICE OPERATOR MADE THE COMMENT "THAT USUALLY THEY TALK …

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1. DRIVING 2004 CADILLAC DHS, IN RUSH HOUR TRAFFIC 7 JAN 06 ON FRIDAY, 2. COMPLETE BRAKE FAILURE. ONLY THROUGH DIVINE INTERVENTION WAS THERE NOT A ACCIDENT! 3. VEHICLE WAS TOWED TO DEALER, BROKEN PART REPLACED. WITHOUT USE OF MY AUTO UNTIL TUESDAY. (NOTE, THE GM ROAD SERVICE OPERATOR MADE THE COMMENT "THAT USUALLY THEY TALK WITH RELATIVES OF THE DRIVER, WHEN THIS HAPPENS BECAUSE OF THE RESULTS OF THE FAILURE) I CAN SUPPLY THE PART NUMBER THAT FAILED. JUST NOT AT THIS MOMENT. I ALL SO THINK THAT THIS PART IS USED ACROSS GMS FLEET, NOT JUST IN THE CADILLAC! *NM

NHTSA ODI #10156806

Mileage unknown · Mar 16, 2005
Service Brakes, Hydraulic

WHILE BACKING OUT OF A PARKING SPACE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE WAS UNABLE TO STOP. DRIVER SHIFTED THE VEHICLE INTO DRIVE AND TURNED THE VEHICLE OFF. THEN, RESTARTED IT, AND DROVE TO THE DEALER. MECHANIC DETERMINED THAT THE MASTER CYLINDER AND OTHER PARTS NEEDED TO BE REPLACED. DRIVER …

Read full complaint

WHILE BACKING OUT OF A PARKING SPACE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE WAS UNABLE TO STOP. DRIVER SHIFTED THE VEHICLE INTO DRIVE AND TURNED THE VEHICLE OFF. THEN, RESTARTED IT, AND DROVE TO THE DEALER. MECHANIC DETERMINED THAT THE MASTER CYLINDER AND OTHER PARTS NEEDED TO BE REPLACED. DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAPPENED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK

NHTSA ODI #10115270

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.