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2004 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.

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When problems were reported

Mileage at the reported incident

136 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

Air Bags complaints

25 reports
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138,000 miles · Mar 24, 2014
Air BagsCrash

I WAS TRAVELING SOUTH ON HIGHWAY 385 WHEN A DEER FLEW OUT IN FRONT OF ME. WE HIT HEAD ON DESTROYING THE WHOLE FRONT END OF MY CAR. I WOULD LIKE TO KNOW WHY THE AIR BAGS DID NOT GO OFF IF THAT DEER WOULD HAVE FLOWN UP ON THE HOOD AND CAME THROUGH THE WINDSHIELD IT COULD HAVE KILLED ME. THE AIR BAG COULD HAVE SAVED MY LIFE. WHY D…

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I WAS TRAVELING SOUTH ON HIGHWAY 385 WHEN A DEER FLEW OUT IN FRONT OF ME. WE HIT HEAD ON DESTROYING THE WHOLE FRONT END OF MY CAR. I WOULD LIKE TO KNOW WHY THE AIR BAGS DID NOT GO OFF IF THAT DEER WOULD HAVE FLOWN UP ON THE HOOD AND CAME THROUGH THE WINDSHIELD IT COULD HAVE KILLED ME. THE AIR BAG COULD HAVE SAVED MY LIFE. WHY DID IT NOT DEPLOY. *TR

NHTSA ODI #10574600

70,000 miles · Dec 16, 2010
Air BagsInjury

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE INSERTING THE KEYS INTO THE IGNITION BOTH AIR BAGS ON THE DRIVER AND PASSENGER SIDE DEPLOYED AND INFLATED. THE PASSENGER IN THE VEHICLE SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER WHO INFORMED HIM THAT THE VEHICLE SHOULD NOT BE DRIVEN AND PROVIDED HIM…

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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE INSERTING THE KEYS INTO THE IGNITION BOTH AIR BAGS ON THE DRIVER AND PASSENGER SIDE DEPLOYED AND INFLATED. THE PASSENGER IN THE VEHICLE SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER WHO INFORMED HIM THAT THE VEHICLE SHOULD NOT BE DRIVEN AND PROVIDED HIM A RENTAL VEHICLE. THEY WILL INSPECT THE VEHICLE BEFORE REPAIRING IT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOTIFY HIM WITHIN THE NEXT 120 DAYS. THE FAILURE MILEAGE WAS 70,000. UPDATED 02/02/11 *CN

NHTSA ODI #10370892

21,743 miles · Sep 22, 2008
Air BagsVisibilityInjury

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. ON AUGUST 22, 2008, THE CONTACT INSERTED THE KEY INTO THE IGNITION AND THE AIR BAGS SUDDENLY DEPLOYED. THE DEPLOYMENT MADE A LOUD BANG THAT STARTLED HIM AND HIS WIFE. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND FILED A REPORT. THE CONTACT'S WIFE SUSTAINED BRUISES ON HER BODY AND F…

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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. ON AUGUST 22, 2008, THE CONTACT INSERTED THE KEY INTO THE IGNITION AND THE AIR BAGS SUDDENLY DEPLOYED. THE DEPLOYMENT MADE A LOUD BANG THAT STARTLED HIM AND HIS WIFE. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND FILED A REPORT. THE CONTACT'S WIFE SUSTAINED BRUISES ON HER BODY AND FACE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIR. SINCE THE REPAIR, ALL OF THE OTHER WARNING LIGHTS ARE ILLUMINATED ON THE INSTRUMENT PANEL. HIS WIFE IS SCARED TO DRIVE THE VEHICLE. THEY SPOKE WITH THE CADILLAC MANUFACTURER, BUT THEY DID NOT SEEM TO CARE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS PARKED OVERNIGHT IN THE CONTACT'S GARAGE. THE FAILURE MILEAGE WAS 21,743. UPDATED 10/14/08 *BF THE REAR DRIVER WINDOW WAS INOPERATIVE. UPDATED 10/15/08. *JB

NHTSA ODI #10243067

44,000 miles · Jan 2, 2007
Air BagsCrashInjury

DRIVER'S SIDE AIR BAG FAILED TO PROPERLY DEPLOY IN A DRIVER'S SIDE COLLISION. *JB

NHTSA ODI #10177560

62,000 miles · Dec 15, 2006
Air Bags

DT*: THE CONTACT STATED THE AIR BAG LIGHT AND THE SERVICE AIR BAG LIGHT ILLUMINATED. THE DEALER ATTEMPTED A REPAIR HOWEVER, THE PROBLEM RECURRED.

NHTSA ODI #10176208

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.