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2004 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

136 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

Air Bags complaints

25 reports
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73,000 miles · Oct 15, 2014
Air BagsSteering

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG DISABLED WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PA…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG DISABLED WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

NHTSA ODI #10644929

115,000 miles · Oct 7, 2014
Air BagsService BrakesCrashInjury

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 4 MPH, THE BRAKE PEDAL SANK INTO THE FLOORBOARD AND THE VEHICLE FAILED TO SLOW DOWN AFTER NUMEROUS ATTEMPTS. THE VEHICLE CONTINUED TO ACCELERATE INTO AN INTERSECTION WHERE ANOTHER VEHICLE CRASHED IN THE DRIVER'S SIDE. THE AIR BAGS FAILED…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 4 MPH, THE BRAKE PEDAL SANK INTO THE FLOORBOARD AND THE VEHICLE FAILED TO SLOW DOWN AFTER NUMEROUS ATTEMPTS. THE VEHICLE CONTINUED TO ACCELERATE INTO AN INTERSECTION WHERE ANOTHER VEHICLE CRASHED IN THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM WHIPLASH WHICH REQUIRED MEDICAL TREATMENT. THE DRIVER IN THE OTHER VEHICLE WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

NHTSA ODI #10643051

60,000 miles · Sep 29, 2014
Air BagsElectrical SystemEngine

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 57 MPH, THE ENGINE STALLED AND THE AIR BAG AND ABS WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); …

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 57 MPH, THE ENGINE STALLED AND THE AIR BAG AND ABS WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI #10639840

33,000 miles · Sep 22, 2014
Air BagsCrashInjury

I WAS STANDING STILL AT RED LIGHT OLD VAN WITH STEEL BUMPER RAN INTO BACK OF ME KNOCKING ME FORWARD AN OUT AGAINST STEERING WHEEL AIR BAG FAILED TO DEPLOY I WAS INJURED CAR HAD EXTENSIVE DAMAGE. *TR

NHTSA ODI #10638277

80,000 miles · Sep 9, 2014
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ONE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). A P…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ONE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000. UPDATED 10/23/14*CN UPDATED 05/21/2015 *JS

NHTSA ODI #10631999

142,000 miles · Sep 8, 2014
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED THE VEHICLE INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS INOPERABLE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED THE VEHICLE INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS INOPERABLE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.

NHTSA ODI #10631589

13,000 miles · Jul 24, 2014
Air Bags

AIR BAG WARNING LIGHT HAS COME ON FOR A THIRD TIME AFTER DEALER REPAIRED IT TWICE. FIRST TIME IT WAS A LOOSE CONNECTION. SECOND TIME RT. REAR AIRBAG WAS REPLACED. ALL WITHIN A PERIOD OF DRIVING IT 7,000 MILES. *TR

NHTSA ODI #10616095

75,940 miles · Jul 4, 2014
Air Bags

I ENTERED MY CAR AND PUT THE KEY IN THE IGNITION WHEN I STARTED THE CAR THE DRIVERS AIR BAG ACTIVATED. I WAS BACK IN MY SEAT SO IT NEVER TOUCHED ME.....UPDATED 07/23/14 *BF

NHTSA ODI #10608243

118,000 miles · Apr 27, 2014
Air Bags

I WAS PICKING UP MY WIFE FROM HER CARDIAC REHABILITATION EXERCISE PROGRAM AT THE HOSPITAL. I PULLED UP TO THE DOOR, SHUT THE CAR OFF TO ASSIST MY WIFE AND PUT HER ROLATOR INTO THE TRUNK. AFTER PLACING THE ROLATOR INTO THE TRUNK AND ENSURING MY WIFE WAS SAFELY WITHIN THE VEHICLE I GOT INTO THE VEHICLE AND INSERTED THE KEY INTO …

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I WAS PICKING UP MY WIFE FROM HER CARDIAC REHABILITATION EXERCISE PROGRAM AT THE HOSPITAL. I PULLED UP TO THE DOOR, SHUT THE CAR OFF TO ASSIST MY WIFE AND PUT HER ROLATOR INTO THE TRUNK. AFTER PLACING THE ROLATOR INTO THE TRUNK AND ENSURING MY WIFE WAS SAFELY WITHIN THE VEHICLE I GOT INTO THE VEHICLE AND INSERTED THE KEY INTO THE IGNITION. IMMEDIATELY THE DRIVER'S SIDE AIR BAG DEPLOYED EVEN THOUGH THE VEHICLE DID NOT CONTACT ANYTHING IN FACT WAS NOT EVEN MOVING NOR IN GEAR. THE VEHICLE IS CURRENTLY AT THE DEALER FOR ANALYSIS AND REPAIR. *TR

NHTSA ODI #10585167

115,000 miles · Apr 27, 2014
Air Bags

WHILE PICKING UP MY WIFE AT THE HOSPITAL, I REMOVED THE KEYS FROM THE IGNITION AND OPENED THE TRUCK PUT MY WIFE'S ROLATOR IN THE TRUCK AND ENSURED SHE WAS SAFELY IN THE VEHICLE. I THEN WENT AROUND TO THE DRIVER'S SIDE AND GOT INTO THE VEHICLE WHEN I INSERTED THE KEY INTO THE IGNITION THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE…

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WHILE PICKING UP MY WIFE AT THE HOSPITAL, I REMOVED THE KEYS FROM THE IGNITION AND OPENED THE TRUCK PUT MY WIFE'S ROLATOR IN THE TRUCK AND ENSURED SHE WAS SAFELY IN THE VEHICLE. I THEN WENT AROUND TO THE DRIVER'S SIDE AND GOT INTO THE VEHICLE WHEN I INSERTED THE KEY INTO THE IGNITION THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WAS NO COLLISION NOR EVEN MOVEMENT OF THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER. *TR

NHTSA ODI #10585125

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.