NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
313 reports30,000 miles · Jun 7, 2010
Air BagsEquipmentService Brakes, Hydraulic
TL*THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT IN DECEMBER 2009 WHILE DRIVING AT A SLOW SPEED, SHE APPLIED THE BRAKES AND THEY FAILED TO OPERATE. SHE HAD THE BRAKES REPAIRED AT HER EXPENSE. THE CONTACT WAS CURRENTLY TRYING TO GET REIMBURSED BECAUSE SHE BELIEVED RECALL 10V105000 (SERVICE BRAKES, HYDRAULIC:FOUNDA…
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TL*THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT IN DECEMBER 2009 WHILE DRIVING AT A SLOW SPEED, SHE APPLIED THE BRAKES AND THEY FAILED TO OPERATE. SHE HAD THE BRAKES REPAIRED AT HER EXPENSE. THE CONTACT WAS CURRENTLY TRYING TO GET REIMBURSED BECAUSE SHE BELIEVED RECALL 10V105000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS).IS RELATED TO THE FAILURE. THE CONTACT ALSO STATED THAT THE PLASTIC CONTAINMENT MODULE FOR THE AIR BAGS PROTRUDED OUTWARD AND WAS A SAFETY CONCERN. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY,T HE CONTACT WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE RADIO ONLY RECEIVED ONE CHANNEL. IN ADDITION, THE MOON ROOF MADE A GROANING NOISE AND OPENED WHENEVER THE VEHICLE WAS TURNED OFF. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000.
NHTSA ODI #10335086
85,000 miles · May 12, 2010
Service Brakes, Hydraulic
I HAVE A 2003 CTS SINCE NEW. THE BRAKES ALMOST COMPLETELY FAILED LAST WEEK. NO DASH LIGHT CAME ON. THE PROBLEM IS EASILY SEEN. ONE OF THE LINES FROM THE MASTER CYLINDER GOING TO THE ABS UNIT BADLY CORRODED AT THE LOWEST POINT IN ITS RUN WHERE THE LINE IS SUPPORTED. THE LINE AWAY FROM THE SUPPORT IS IN GOOD SHAPE SO IT LOOKS …
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I HAVE A 2003 CTS SINCE NEW. THE BRAKES ALMOST COMPLETELY FAILED LAST WEEK. NO DASH LIGHT CAME ON. THE PROBLEM IS EASILY SEEN. ONE OF THE LINES FROM THE MASTER CYLINDER GOING TO THE ABS UNIT BADLY CORRODED AT THE LOWEST POINT IN ITS RUN WHERE THE LINE IS SUPPORTED. THE LINE AWAY FROM THE SUPPORT IS IN GOOD SHAPE SO IT LOOKS LIKE YOU HAVE A DESIGN FLAW OR IMPROPERLY IMPLEMENTED DESIGN WITH THAT SUPPORT. I WAS EXTREMELY LUCKY AND EXTREMELY DISAPPOINTED. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND MOST OF THE UNDERSIDE BODY AND HARDWARE LOOKS ALMOST NEW. MY DEALER SAYS THEY HAVE REPLACED A NUMBER OF CTS BRAKE LINES. YOU HAVE A PROBLEM I HAD A LOT OF TROUBLE WITH THE CTS WHEN IT WAS NEW AS YOU SHOULD BE ABLE TO SEE FROM YOUR RECORDS. ALTHOUGH REPLACED THE REAR DIFFERENTIAL STILL HOWLS. I EXPECTED BETTER FROM CADILLAC. WITH THAT SAID I THINK GM OUGHT TO DO SOMETHING ABOUT THE CTS BRAKE LINES. *TR
NHTSA ODI #10330074
5,007 miles · May 11, 2010
Exterior LightingStructureCrash
THIRD BRAKE LIGHT IMPROPERLY SEAL ALLOWING WATER TO LEAK INTO MECHANISM AND BURN OUT LED BULBS. *TR
NHTSA ODI #10329946
120,000 miles · May 3, 2010
Service Brakes, Hydraulic
POSSIBLY DUE TO REDUCED BRAKE FLUID LEVELS THE BRAKE PEDAL ON MY 2003 CADILLAC CTS WENT DOWN TO THE FLOOR, AT WHICH POINT THE BRAKE PEDAL ARM BECAME STUCK BEHIND A PLASTIC UNDER DASH TRAY, RESULTING IN REDUCED BRAKE PEDAL TRAVEL AND NO BREAKING. LUCKILY, THIS ISSUE WAS DISCOVERED WHILE AT SLOW SPEEDS (BACKING OUT OF DRIVEWAY), …
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POSSIBLY DUE TO REDUCED BRAKE FLUID LEVELS THE BRAKE PEDAL ON MY 2003 CADILLAC CTS WENT DOWN TO THE FLOOR, AT WHICH POINT THE BRAKE PEDAL ARM BECAME STUCK BEHIND A PLASTIC UNDER DASH TRAY, RESULTING IN REDUCED BRAKE PEDAL TRAVEL AND NO BREAKING. LUCKILY, THIS ISSUE WAS DISCOVERED WHILE AT SLOW SPEEDS (BACKING OUT OF DRIVEWAY), SO THE VEHICLE COULD BE MANUALLY STOPPED. THE BRAKE PEDAL WAS DISLODGED FROM THE OBSTRUCTION, WHICH WAS EASY WHILE THE CAR WAS STOPPED AND THE OPERATOR COULD LEAN UNDER THE DASH AND MOVE THE PEDAL. AT SPEED, IT WOULD HAVE BEEN NEARLY IMPOSSIBLE TO MOVE THE PEDAL. BRAKE SYSTEM WAS BLED AND ADDITIONAL FLUID ADDED TO REDUCE BRAKE PEDAL TRAVEL. PROBLEM HAS NOT RECURRED AS A RESULT. *TR
NHTSA ODI #10328590
90,000 miles · Apr 7, 2010
Service Brakes, Hydraulic
WHILE DRIVING IN FRAMINGHAM MASSACHUSETTS, THE FRONT BRAKES SUDDENLY FAILED MAKING THE CR VERY HARD TO STOP AND ALMOST CAUSING AN ACCIDENT. A BRAKE SHOP CHECKED THE CAR AND CONFIRMED THAT THE BRAKE HOSE AND BROKEN LOOSE LEAVING ME WITHOUT ANY FRONT BRAKES. IT COST $800 TO REPAIR THE BRAKE SYSTEM AND I FEEL THAT GM SHOULD REFUND …
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WHILE DRIVING IN FRAMINGHAM MASSACHUSETTS, THE FRONT BRAKES SUDDENLY FAILED MAKING THE CR VERY HARD TO STOP AND ALMOST CAUSING AN ACCIDENT. A BRAKE SHOP CHECKED THE CAR AND CONFIRMED THAT THE BRAKE HOSE AND BROKEN LOOSE LEAVING ME WITHOUT ANY FRONT BRAKES. IT COST $800 TO REPAIR THE BRAKE SYSTEM AND I FEEL THAT GM SHOULD REFUND ME THAT MONEY AND ALSO CHECK MY CAR TO ENSURE THAT MY BRAKES ARE NOT AT RISK OF FAILING AGAIN. *TR
NHTSA ODI #10324348
80,000 miles · Mar 26, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT HAD DRIVEN 20 MILES AT APPROXIMATELY 40 MPH, WHEN SHE ATTEMPED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE SHE WAS INFORMED THAT THE BRAKES WERE CORRODED DUE TO SALTY ROAD CONDITIONS. ALTHOUGH SHE HAD RECEN…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT HAD DRIVEN 20 MILES AT APPROXIMATELY 40 MPH, WHEN SHE ATTEMPED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE SHE WAS INFORMED THAT THE BRAKES WERE CORRODED DUE TO SALTY ROAD CONDITIONS. ALTHOUGH SHE HAD RECENTLY HAD THE BRAKE PADS REPLACED. THE ENTIRE BRAKE LINE WAS REPLACED AT THE DEALERSHIP.THE CONTACT HAS NOTICED NO BRAKING FAILURES SINCE THE REPAIR. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE-RELATED RECALLS AND SHE WAS THEREFORE DENIED REIMBURSEMENT. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000
NHTSA ODI #10322389
75,000 miles · Mar 15, 2010
Exterior LightingService Brakes, Hydraulic
2003 CADILLAC SAFETY ISSUES: PREMATURE AND RAMPANT FAILURE OF THE EBCM - ELECTRONIC BRAKE CONTROL MODULE. IT IS WIDELY KNOWN THESE MODULES FAIL AND CANNOT BE REBUILT. DEALER COST IS OVER $500 WITH MOST DEALERS CHARGING MORE THAN $750. PREMATURE AND RAMPANT FAILURE OF THE REAR CENTER BRAKE LIGHT. GM EVEN ADMITTED FAILURE…
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2003 CADILLAC SAFETY ISSUES: PREMATURE AND RAMPANT FAILURE OF THE EBCM - ELECTRONIC BRAKE CONTROL MODULE. IT IS WIDELY KNOWN THESE MODULES FAIL AND CANNOT BE REBUILT. DEALER COST IS OVER $500 WITH MOST DEALERS CHARGING MORE THAN $750. PREMATURE AND RAMPANT FAILURE OF THE REAR CENTER BRAKE LIGHT. GM EVEN ADMITTED FAILURE OF THE NEON LIGHTS USED FOR THIS APPLICATION AND QUICKLY SWITCHED TO A RELIABLE LIGHT MEDIA. REPLACEMENTS RANGE FROM $250 USED (IF YOU CAN FIND ONE THAT WORKS) TO $500 RETAIL AT GM. BOTH OF THESE UNITS ARE KNOWN HIGH FAILURE ITEMS AND BOTH COST A FORTUNE THROUGH YOUR LOCAL GM DEALER. *TR
NHTSA ODI #10320012
87,000 miles · Mar 9, 2010
Steering
TL*THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT WAS DRIVING BETWEEN 65 AND 73 MPH WHEN THE STEERING WHEEL TURNED SHARPLY TO THE LEFT. THE WEATHER WAS NOT A FACTOR. THE STEERING WHEEL BECAME DIFFICULT TO TURN FOR APPROXIMATELY 15 SECONDS. HE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TAKEN TO THE DEALER FOR D…
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TL*THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT WAS DRIVING BETWEEN 65 AND 73 MPH WHEN THE STEERING WHEEL TURNED SHARPLY TO THE LEFT. THE WEATHER WAS NOT A FACTOR. THE STEERING WHEEL BECAME DIFFICULT TO TURN FOR APPROXIMATELY 15 SECONDS. HE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING FOR THE SECOND TIME, AS A RESULT OF POWER STEERING FAILURE. THE DEALER COULD NOT DUPLICATE THE FAILURE ON TWO OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT MILEAGE WAS 87,000.
NHTSA ODI #10318192
104,060 miles · Mar 9, 2010
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING 60 MPH THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE HAS OCCURRED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND THAT THE CALL VOLUME HAD NOT ACCUMULATED ENOUGH TO ISSUE A RECALL. THE CONTACT STATED THAT THE MA…
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TL*THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING 60 MPH THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE HAS OCCURRED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND THAT THE CALL VOLUME HAD NOT ACCUMULATED ENOUGH TO ISSUE A RECALL. THE CONTACT STATED THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 104,060.
NHTSA ODI #10317975
121,000 miles · Mar 5, 2010
Engine And Engine Cooling
ENGINE OIL LEAKS INTO THE COOLANT SYSTEM THROUGH THE OIL COOLER LOCATED IN UNDER THE INTAKE MANIFOLD. THE COOLANT WILL THEN TURN INTO A THICK SUBSTANCE WHICH DOES NOT EASILY FLOW THROUGH THE COOLANT SYSTEM AND THE CAR ENGINE WILL OVERHEAT. TO CORRECT THE FAILURE THE OIL COOLER NEEDS TO BE REPLACED AS WELL AS ALL RUBBER COOLANT L…
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ENGINE OIL LEAKS INTO THE COOLANT SYSTEM THROUGH THE OIL COOLER LOCATED IN UNDER THE INTAKE MANIFOLD. THE COOLANT WILL THEN TURN INTO A THICK SUBSTANCE WHICH DOES NOT EASILY FLOW THROUGH THE COOLANT SYSTEM AND THE CAR ENGINE WILL OVERHEAT. TO CORRECT THE FAILURE THE OIL COOLER NEEDS TO BE REPLACED AS WELL AS ALL RUBBER COOLANT LINES AND THEN THE COOLANT SYSTEM NEEDS TO BE FLUSHED TO REMOVE ALL CONTAMINATED COOLANT. TYPICAL COST IS AROUND 4500 DOLLARS FOR PARTS AND LABOR. THE MILEAGE ON MY CAR WAS 121,000 WHEN THIS HAPPENED BUT FROM READING ON LINE MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM WITH MILEAGE FROM 50,000 ON UP. *TR
NHTSA ODI #10317004
Official recalls
4Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Mar 24, 2003
SOME PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE INTERMEDIATE STEERING SHAFT BOLT MAY BE LOOSE.
Consequence & remedy
Consequence: AN IMPROPERLY TIGHTENED BOLT COULD LOOSEN, RESULTING IN SEPARATION OF THE UPPER AND LOWER STEERING SHAFTS CAUSING A LOSS OF VEHICLE CONTROL. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF THE INTERMEDIATE STEERING SHAFT BOLT AND ENSURE THAT IT IS TIGHTENED TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗