TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE THE VEHICLE WAS AT A STOP, THE REAR WINDOW EXPLODED WITH A LOUD NOISE. THE GLASS SHATTERED INTO PIECES WITHOUT WARNING. THE PASSENGERS IN THE REAR SEAT INFORMED THE CONTACT THAT THEY SAW A SPARK. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE THE VEHICLE WAS AT A STOP, THE REAR WINDOW EXPLODED WITH A LOUD NOISE. THE GLASS SHATTERED INTO PIECES WITHOUT WARNING. THE PASSENGERS IN THE REAR SEAT INFORMED THE CONTACT THAT THEY SAW A SPARK. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OLD. THE CONTACT STATED THAT THE DEALER DID NOT INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
NHTSA ODI #10893565
71,937 miles · Oct 30, 2011
Visibility
HAD THE WIPERS ON, RAIN STOPPED WINDSHIELD WIPERS WOULD NOT SHUT OFF. BROUGHT CAR TO BE DIAGNOSED. FOUND WIPER POWER COVER DEFECTIVE. AUTO SERVICE FOUND THAT THE PART WAS ON BACK ORDER. I HAD TO GO WITHOUT WIPERS FOR A WEEK BEFORE PART WAS IN. AUTO SERVICE SAID THAT PART WAS NOT IN STOCK ANYWHERE IN TAMPA. HAS THIS BEEN A PROB…
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HAD THE WIPERS ON, RAIN STOPPED WINDSHIELD WIPERS WOULD NOT SHUT OFF. BROUGHT CAR TO BE DIAGNOSED. FOUND WIPER POWER COVER DEFECTIVE. AUTO SERVICE FOUND THAT THE PART WAS ON BACK ORDER. I HAD TO GO WITHOUT WIPERS FOR A WEEK BEFORE PART WAS IN. AUTO SERVICE SAID THAT PART WAS NOT IN STOCK ANYWHERE IN TAMPA. HAS THIS BEEN A PROBLEM FOR CTS OWNERS SEEING THE PART IS SCARCE? HAS THERE BEEN OR GOING TO BE A RECALL? *TR
NHTSA ODI #10433592
68,782 miles · Dec 29, 2010
Engine And Engine CoolingEquipmentExterior Lighting
I'VE HAD NUMEROUS PROBLEMS EVER SINCE I BOUGHT MY 2003 CADILLAC CTS. MY ENGINE STARTS SMOKING UNDER THE HOOD WHEN I TURN ON MY HEATER WHEN IT'S COLD OUTSIDE. I REPLACED MY BRAKE LIGHTS SEVERAL TIMES. MY WINDSHIELD WIPER MODULE IS BROKE. I HAD TO GET A NEW MOTOR FOR MY WINDOW BECAUSE THAT BROKE. I HAD NOTHING BUT PROBLEMS WITH T…
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I'VE HAD NUMEROUS PROBLEMS EVER SINCE I BOUGHT MY 2003 CADILLAC CTS. MY ENGINE STARTS SMOKING UNDER THE HOOD WHEN I TURN ON MY HEATER WHEN IT'S COLD OUTSIDE. I REPLACED MY BRAKE LIGHTS SEVERAL TIMES. MY WINDSHIELD WIPER MODULE IS BROKE. I HAD TO GET A NEW MOTOR FOR MY WINDOW BECAUSE THAT BROKE. I HAD NOTHING BUT PROBLEMS WITH THIS CAR AND MANY OTHER PEOPLE HAVE THE SAME CONDITIONS AS ME. WHY ISN'T IT ON RECALL ??? I MEAN WE PAID GOOD MONEY FOR IT SO WE SHOULD GET THE SAME QUALITY BACK !!! I KNOW GM HAS TO REVIEW OUR COMMENTS. THEY JUST DON'T CARE ABOUT THERE CUSTOMERS. GM NEEDS BETTER CUSTOMER SERVICE BECAUSE THERE SERVICE SUCKS!!!! RECALL....RECALL....RECALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
NHTSA ODI #10373347
Mileage unknown · Sep 6, 2004
Visibility
WE PURCHASED STS IN AUG 03 AND NOTICED THE FIRST DAY A SMALL HAIRLINE CRACK IN THE FRONT WINDSHIELD, UPPER RIGHT HAND CORNER...MATAGA REPLACED THE WINDSHIELD AND ADVISED US THAT IT WAS A STRESS CRACK AND THEY HAD OTHER UNITS WITH THIS CONDITION...I NOTICED ONE YEAR LATER, THERE IS A CRACK IN THE REPLACED WINDSHIELD AT THE SAME …
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WE PURCHASED STS IN AUG 03 AND NOTICED THE FIRST DAY A SMALL HAIRLINE CRACK IN THE FRONT WINDSHIELD, UPPER RIGHT HAND CORNER...MATAGA REPLACED THE WINDSHIELD AND ADVISED US THAT IT WAS A STRESS CRACK AND THEY HAD OTHER UNITS WITH THIS CONDITION...I NOTICED ONE YEAR LATER, THERE IS A CRACK IN THE REPLACED WINDSHIELD AT THE SAME LOCATION!!!*AK
NHTSA ODI #10090488
5,602 miles · Jul 28, 2004
Visibility
SUN ROOF MALFUNCTIONES, BEGINS INTERMITTENTLY WITH EITHER SLOW OR NON-RESPONSE WHEN TURNING DIAL TO CLOSE; GRADUALLY WORSENS. SUNROOF HAS OPENED TO "VENT" POSITION ON ITS OWN WITHOUT TOUCHING CONTROLS. MODULE AND HOUSING REPLACED SEVERAL TIMES, PROBLEM CONTINUES TO RETURN. MODULE IS CURRENTLY BEING REPLACED FOR FOURTH TIME.*A…
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SUN ROOF MALFUNCTIONES, BEGINS INTERMITTENTLY WITH EITHER SLOW OR NON-RESPONSE WHEN TURNING DIAL TO CLOSE; GRADUALLY WORSENS. SUNROOF HAS OPENED TO "VENT" POSITION ON ITS OWN WITHOUT TOUCHING CONTROLS. MODULE AND HOUSING REPLACED SEVERAL TIMES, PROBLEM CONTINUES TO RETURN. MODULE IS CURRENTLY BEING REPLACED FOR FOURTH TIME.*AK
NHTSA ODI #10082824
20 miles · Sep 28, 2003
Visibility
WHEN RUNNING A/C THE DEFROSTERS LEAK COLD AIR AND CONDENSATION ACCMMULATES ON OUTSIDE OF WINDSHIELD. DEALER (HENNESEY CADILLAC, ATLANTA) STATES VEHICLE WAS DESIGNED THIS WAY. I DO NOT FEEL A VEHICLE IS DESIGNED SO THAT YOU HAVE TO RUN WINDSHIELD WIPERS WHEN IT IS NOT RAINING. IMPAIRS VISIBILITY.
NHTSA ODI #10040846
Mileage unknown · Sep 11, 2003
Visibility
CONSUMER COMPLAINED ABOUT DEFROSTER NOT WORKING PROPERLY. MANUFACTURER WAS CONTACTED, AND STATED THAT VEHICLE WAS DESIGNED THAT WAY.*AK
NHTSA ODI #10039781
Mileage unknown · Nov 20, 2002
Visibility
WINDSHIELD GETS FOGGED UP, MAKES VISIBILITY DIFFICULT WHEN DRIVING. DT
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
SOME PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE INTERMEDIATE STEERING SHAFT BOLT MAY BE LOOSE.
Consequence & remedy
Consequence: AN IMPROPERLY TIGHTENED BOLT COULD LOOSEN, RESULTING IN SEPARATION OF THE UPPER AND LOWER STEERING SHAFTS CAUSING A LOSS OF VEHICLE CONTROL. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF THE INTERMEDIATE STEERING SHAFT BOLT AND ENSURE THAT IT IS TIGHTENED TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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