NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
20 reportsClear category filter75,000 miles · May 21, 2014
Air BagsPower TrainSeat BeltsCrashInjury
FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES…
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FEDERAL AUTHORITIES ARE INVESTIGATING WHETHER GENERAL MOTORS HID AN IGNITION SWITCH DEFECT WHEN IT FILED FOR BANKRUPTCY IN 2009,THE JUSTICE DEPARTMENT'S INVESTIGATION OF THE AUTOMAKER INCLUDES A PROBE OF WHETHER GM COMMITTED BANKRUPTCY FRAUD BY NOT DISCLOSING THE IGNITION PROBLEM, A PERSON BRIEFED ON THE INQUIRY, AUTHORITIES ARE ALSO INVESTIGATING WHETHER GM UNDERSTATED THE DEFECT TO FEDERAL SAFETY REGULATORS,UNDER THE TREAD ACT OR THE FED RECALL ACT,THE MANUFACTURER IS TO REPLACE THE FAULTY CAR,WHEN WILL MY CAR BE REPLACED WHAT ABOUT THE FRAME CRADLE BOLT RECALL, I HAD A ROLL OVER ACCIDENT IN A BUICK AND GM DID NOTHING , NEVER REPLACED ,REPAIRED , OR REIMBURSED ME . MY AIR BAG NEVER DEPLOYED , MY SEAT BELT WAS ALSO DEFECTED , YET DURING THIS RECALL GM GAVE CONGRESS OVER $300 MILLION IN ELECTION FUNDS TO LOOK THE OTHER WAY? $35 MILLION FINE IS A JOKE IF SOMEONE GAVE YOU $50 BILLION,THE $35 MILLION SHOULD BE 10 X THAT AMOUNT OR AT LEAST PAY FOR MY CAR , PAY FOR MY MEDICAL BILLS ($100,000 AND CLIMBING) LOOK AT FORD , THEY ARE RECALLING CARS TODAY FOR STEERING ISSUES YET GM COMES UP WITH A KEY FRAUD TO HIDE THE FRAME CRADLE BOLT ISSUE SEE PICTURES,MY AIRBAG NEVER WENT OFF AND MY SEAT BELT WAS ALSO FAULTY GM CUSTOMER CARE [XXX], I AM SORRY TO HEAR THAT YOU EXPERIENCED THIS WITH YOUR BUICK. I AM HAPPY TO HEAR THAT YOU ARE OKAY! I BELIEVE I HAVE LOCATED YOUR PREVIOUS CASE WITHIN OUR SYSTEM. IF THERE IS ANYTHING I CAN LOOK INTO FOR YOU, PLEASE PRIVATE MESSAGE ME YOUR VIN OR CASE NUMBER TO OUR GM CUSTOMER CARE PAGE. [XXX] GM CUSTOMER CARE IF GM IS LOOKING INTO 10+ YEAR OLD RECALLS IT CAN LOOK INTO MINE,ITS NOT ABOUT KEY RECALL ,THIS IS ABOUT ANY GM RECALL,MY CASE IS ON THE NHTSA WEB SITE HTTPS://WWW.FACEBOOK.COM/[XXX]/POSTS/10202966721162013 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10592944
80,000 miles · Feb 23, 2010
Seat BeltsSteeringStructureCrash
WAS TRAVELING ON A CURVE WHEN IN SPLIT SECOND LOSS STEERING AND ENDED OFF ROADWAY UPSIDE DOWN ,IT WAS AFTER ABOUT A YEAR I STARTED GETTING RECALL NOTICES THAT SAID THIS SAME THING WOULD HAPPEN ,THESE RECALLS STARTED IN 2000,AND 2001 ,AND THAT'S WHEN I STARTED TO THINK THAT INFACT THE BOLTS FAILING CAUSED MY ACCIDENT OR CONTRIBUT…
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WAS TRAVELING ON A CURVE WHEN IN SPLIT SECOND LOSS STEERING AND ENDED OFF ROADWAY UPSIDE DOWN ,IT WAS AFTER ABOUT A YEAR I STARTED GETTING RECALL NOTICES THAT SAID THIS SAME THING WOULD HAPPEN ,THESE RECALLS STARTED IN 2000,AND 2001 ,AND THAT'S WHEN I STARTED TO THINK THAT INFACT THE BOLTS FAILING CAUSED MY ACCIDENT OR CONTRIBUTED TO IT . I MADE CALLS TO BUICK AND WAS EVEN SENT A RECALL LIST POST DATED 12-20-2000, TODAY LOOKING ONLINE SEEMS ALOT OF TROUBLE WITH BOLTS WERE OCCURRING 96 + 97 BUT I WAS NEVER NOTICED UNTIL IT WAS TOO LATE ,I CALLED BUICK LAST YEAR AND THEY NOW SAY THEY HAVE NO INFO ON MY PRIOR YEARS CALLS TO THEM ,AND TO DATE I HAVE NOT BEEN REIMBURSED FOR MY LOSSES ,NO OFFER TO REPAIR ,REFUND ECT . MY ONLY THOUGHT THAT THESE NEED TO BE BETTER NOTICED TO CONSUMERS FOR SAFETY REASONS, AS WITH TOYOTA RECALL I'M NOT SURE THE PUBLIC IS OR HAS BEEN MADE AWARE THAT THEY SHOULD REPORT ANY THING ABOUT A CAR TO THE NHTSA WEB SITE AND LET IT WORK OUT ITSELF THRU THE DATABASE, I DID NOT HAVE A COMPUTER BACK THEN TO ACCESS THE 10 FOLD INFO ON SUCH RECALLS TO PROTECT THE PUBLIC ,MY MAIN CONCERN TODAY IS WHAT IS BUICK GOING TO DO FOR MY LOSSES? THANK YOU *TR
NHTSA ODI #10313401
125,000 miles · Aug 11, 2008
Structure
TL*THE CONTACT OWNS A 1991 BUICK REGAL. WHILE ATTEMPTING TO PULL INTO A PARKING SPACE AT 2 MPH, THE CONTACT HEARD A LOUD NOISE. HE INSPECTED THE VEHICLE AND NOTICED THAT THE SUBFRAME FAILED AND WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND IT WAS DISCOVERED THAT THE REAR CRADLE BOLTS PULLED TH…
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TL*THE CONTACT OWNS A 1991 BUICK REGAL. WHILE ATTEMPTING TO PULL INTO A PARKING SPACE AT 2 MPH, THE CONTACT HEARD A LOUD NOISE. HE INSPECTED THE VEHICLE AND NOTICED THAT THE SUBFRAME FAILED AND WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND IT WAS DISCOVERED THAT THE REAR CRADLE BOLTS PULLED THROUGH THE RETAINERS DUE TO CORROSION. THE FAILURE CAUSED A SEPARATION OF THE STEERING SHAFT. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 97V058000 (STRUCTURE); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS, WHICH EXCEEDED $600. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 125,000.
NHTSA ODI #10237742
102,000 miles · Oct 3, 2006
Structure
DT*: THE CONTACT STATED WHILE DRIVING 2 MPH ON A CITY STREET, THERE WAS A BANGING NOISE FOLLOWED BY A LOSS OF POWER STEERING. THE CONTACT MANAGED TO PULL THE VEHICLE OVER WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE ENGINE SLIPPED OUT OF ITS MOUNT BECAUSE THE ENGINE CRADLE BOLTS HAD FRACTURED AND NEED…
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DT*: THE CONTACT STATED WHILE DRIVING 2 MPH ON A CITY STREET, THERE WAS A BANGING NOISE FOLLOWED BY A LOSS OF POWER STEERING. THE CONTACT MANAGED TO PULL THE VEHICLE OVER WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE ENGINE SLIPPED OUT OF ITS MOUNT BECAUSE THE ENGINE CRADLE BOLTS HAD FRACTURED AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 00V189000, REGARDING THE STRUCTURE. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.
NHTSA ODI #10169843
145,285 miles · Mar 28, 2006
Structure
DT*: THE CONTACT STATED WHILE DRIVING LESS THAN 20 MPH AND MAKING TURNS A CLUNKING NOISE WAS HEARD COMING FROM THE ENGINE. UPON INSPECTION, THE INDEPENDENT REPAIR SHOP DETERMINED THE BOLTS AND WASHERS FROM THE ENGINE CRADLE WERE CORRODED AND NEEDED TO BE REPLACED. THE MECHANIC DISCOVERED TWO RECALLS FOR THE BOLTS, NHTSA CAMP…
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DT*: THE CONTACT STATED WHILE DRIVING LESS THAN 20 MPH AND MAKING TURNS A CLUNKING NOISE WAS HEARD COMING FROM THE ENGINE. UPON INSPECTION, THE INDEPENDENT REPAIR SHOP DETERMINED THE BOLTS AND WASHERS FROM THE ENGINE CRADLE WERE CORRODED AND NEEDED TO BE REPLACED. THE MECHANIC DISCOVERED TWO RECALLS FOR THE BOLTS, NHTSA CAMPAIGN # 97V058000 AND # 00V189000. ACCORDING TO THE MANUFACTURER'S RECORDS BOTH RECALLS WERE PREVIOUSLY PERFORMED. THE BOLTS AND WASHERS ARE BEING REPLACED. UPDATED 04/11/06. *JB
NHTSA ODI #10153893
Mileage unknown · Aug 7, 2002
Structure
OO V 189 000/CRADLE BOLTS: DEALER: SUBURBAN BUICK IN ROCHESTER, MI. PHONE# 248/643-0070 IS REFUSING TO HONOR RECALL BECAUSE THEY STATED THAT REPAIRS WOULD COST MORE THEN VEHICLE WAS WORTH. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8015719
Mileage unknown · Mar 25, 2002
Structure
CONSUMER WAS PULLING AWAY FROM A STREET LIGHT AND HEARD A NOISE, FRAME TO VEHICLE FELL OUT, AND STEERING WHEEL WAS SPINING.*AK CONSUMER STATS THAT ENGINE CRADLE VENDER, ENGINE FRAME, FELL DOWN TO GROUND, FRAME BOLTS STILL IN BODY BUT RETAINERS RUSTED OUT ALLOWING FRAME SECTION TO FALL THROUGH, STEERING COLUMN SEPARATED FROM …
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CONSUMER WAS PULLING AWAY FROM A STREET LIGHT AND HEARD A NOISE, FRAME TO VEHICLE FELL OUT, AND STEERING WHEEL WAS SPINING.*AK CONSUMER STATS THAT ENGINE CRADLE VENDER, ENGINE FRAME, FELL DOWN TO GROUND, FRAME BOLTS STILL IN BODY BUT RETAINERS RUSTED OUT ALLOWING FRAME SECTION TO FALL THROUGH, STEERING COLUMN SEPARATED FROM RACK AND PINION AND STEERING WHEEL SPINS FREELY. *YD
NHTSA ODI #8006313
Mileage unknown · Jan 11, 2002
Structure
MY SON PURCHASED THIS CAR IN NOV. OF 2001. HE WAS COMING UP TO A RED LIGHT AND HE HEARD A LOUD "POP". WHEN HE PROCEEDED FROM THE LIGHT , THE CAR WOULDN"T STEER. WHEN HE GOT OUT AND LOOKED , HIS ENGINE CRADLE WAS SITTING ON THE GROUND. WE CALLED A TOW TRUCK AND THE DRIVER TOLD US THAT ISSUE WAS A RECALL ITEM. I WENT UP THE ROAD T…
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MY SON PURCHASED THIS CAR IN NOV. OF 2001. HE WAS COMING UP TO A RED LIGHT AND HE HEARD A LOUD "POP". WHEN HE PROCEEDED FROM THE LIGHT , THE CAR WOULDN"T STEER. WHEN HE GOT OUT AND LOOKED , HIS ENGINE CRADLE WAS SITTING ON THE GROUND. WE CALLED A TOW TRUCK AND THE DRIVER TOLD US THAT ISSUE WAS A RECALL ITEM. I WENT UP THE ROAD TO A BUICK DEALER AND THE TECH. TOLD ME "YES " IT WAS A RECALL AND TO HAVE THE CAR TOWED THERE. THE TECH. SAID IT WOULD BE ABOUT $1,000. TO FIX. 2 DAYS LATER THE DEALER SHIP CALLS MY SON AND ASKED HIM HOW MUCH HE PAID FOR HIS CAR , BECAUSE THE DAMAGES COULD BE MORE THAN THE VALUE OF THE CAR. THE NEXT DAY THE DEALER SHIP CALLS MY SON AND SAID THE BROKEN ENGINE CRADLE BOLTS AREN"T A RECALL ISSUE AND IT WILL COST HIM MORE THAN $800. OUT OF HIS POCKET. MY SON HASN"T GIVEN THE DEALER SHIP THE OK TO START WORKING ON THE CAR NOW BECAUSE IT SOUNDS LIKE THEIR TRYING TO DOUBLE-DIP ON THIS RECALL ISSUE. *AK
NHTSA ODI #756714
Mileage unknown · Oct 31, 2001
Structure
CONSUMER CONTACTED DEALERSHIP FOR RECALL 00V189000 CONCERNING STRUCTURE, BUT WAS UNABLE TO COMPLETE WORK FOR LACK OF PARTS. PLEASE PROVIDE FURTHER DETAILS.*AK
NHTSA ODI #898557
Mileage unknown · May 1, 2001
Structure
BOTH ENGINE CRADLE BOLTS CORRODED, CAUSING CRADLE TO DROP AND PULL STEERING ASSEMBLY LOOSE, ALONG WITH SEVERAL OTHER ENGINE COMPARTMENT PARTS. COST TO REPAIR-$895.00.*AK
NHTSA ODI #744819
Official recalls
6Jul 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, WHERE ROAD SALT USE IS HEAVY. A CONDITION WHERE ONE OR BOTH FRONT ENGINE CRADLE BOLTS CAN PULL THROUGH THE RETAINERS DUE TO CORROSION OF THE RETAINERS.
Consequence & remedy
Consequence: IF BOTH BOLTS PULL THROUGH, THE FRONT OF THE CRADLE WOULD NO LONGER BE SUPPORTED AT THE MOUNTING LOCATIONS AND THE STEERING INTERMEDIATE SHAFT COULD SEPARATE FROM THE STEERING GEAR.
Remedy: DEALERS WILL REPLACE THE FRONT AND REAR FRAME/CRADLE BOLTS AND RETAINERS.
Apr 8, 1997
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, ILLINOIS, INDIANA, MAINE, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT AND WISCONSIN. THE REAR CRADLE BOLTS PULL THROUGH THE RETAINERS DUE TO CORROSION OF THE RETAINER. IF BOTH BOLTS PULL THROUGH, THE REAR CRADLE WOULD NOT LONGER BE SUPPORTED AT THESE MOUNTING LOCATIONS AND THE STEERING INTERMEDIATE SHAFT CAN SEPARATE FROM THE STEERING GEAR.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION, A VEHICLE CRASH COULD RESULT.
Remedy: DEALERS WILL REPLACE THE REAR CRADLE BOLTS AND RETAINERS.
Aug 8, 1995
INCORRECT CLEAR FRONT SIDE MARKER BULBS WERE INSTALLED RATHER THAN AMBER BULBS. THIS DOES NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: CONSEQUENCE OF NON-COMPLIANCE: DURING ILLUMINATION, THE BULBS WILL SHOW CLEAR RATHER THAN AMBER AND COULD MOMENTARILY CONFUSE OTHER DRIVERS.
Remedy: DEALERS WILL REPLACE THE CLEAR BULBS WITH THE CORRECT AMBER BULBS.
Sep 3, 1993
THE FUEL FEED HOSE CAN PULL OUT OF THE CRIMPED COUPLING AT THE ENGINE END OF THE HOSE ASSEMBLY, CAUSING FUEL LEAKAGE.
Consequence & remedy
Consequence: IF THE COUPLING WERE TO SEPARATE AND AN IGNITION SOURCEIS PRESENT, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Remedy: INSTALL A NEW FUEL FEED HOSE.
Jan 10, 1992
THE FRONT DOOR SHOULDER BELT GUIDE LOOPS MAY BE CRACKED AND ARE NOT IN COMPLIANCE WITH FMVSS 208.
Consequence & remedy
Consequence: THE SEAT OCCUPANT FACES INCREASED RISK OF INJURY IN THEEVENT OF A SUDDEN STOP OR ACCIDENT.
Remedy: INSTALL REINFORCING PLATES ON THE CRACKED SHOULDER BELT GUIDES.
Oct 2, 1991
FRONT SHOULDER SAFETY BELT WEBBING MAY SEPARATE AT FRONT BELT UPPER GUIDE LOOPS ON EITHER SIDE OF THE FRONT SEAT.
Consequence & remedy
Consequence: WEBBING SEPARATION COULD OCCUR WITHOUT PRIOR WARNING ANDINCREASE THE RISK OF INJURY TO BELTED FRONT OUTBOARD OCCUPANTS IN A HIGH ENERGYCRASH.
Remedy: INSTALL A CONTROLLED ROTATION BRACKET ON DRIVER AND PASSENGER SIDE FRONT SEAT BELT GUIDE LOOPS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
10RP01001 · Structure
Opened Nov 28, 2001 · Closed Jun 13, 2002
Status: closed (inferred from source dates) · Structure
There is no summary currently available
EA00011 · Engine Cradle Separation
Opened Apr 10, 2000 · Closed Jan 12, 2001
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE ENGINE CRADLE FRONT BOLTS AND/OR RETAINERS MAY FAIL, ALLOWING THE FRONT OF THE ENGINE CRADLE TO FALL, POSSIBLY SEPARATING THE STEERING INTERMEDIATE SHAFT FROM THE STEERING GEAR, WITH COMPLETE LOSS OF STEERING CONTROL
RQ99002 · Engine Cradle Separation
Opened Mar 4, 1999 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine
ON APRIL 1, 1997, GENERAL MOTORS CORPORATION FILED A DEFECT INFORMATION REPORT TO RECALL THE SUBJECT VEHICLES, REGISTERED IN 14 HIGH CORROSION STATES, TO REPLACE THE REAR ENGINE CRADLE BOLTS AND RETAINERS.THE REAR ENGINE CRADLE BOLTS WOULD EITHER FRACTURER OR PULL THROUGH THE RETIANERS DUE TO CORROSION.AS OF SEPTEMBER 1998, THE SIXTH QUARTER, 59.3% OF THE SUBJECT VEHICLES HAD BEEN REPAIRED.IN ADDITION TO THE COMPLAINTS OF FRONT ENGINE CRADLE BOLT FAILURES IN THE ABOVE FAILURE REPORT SUMMARY, ODI HAS RECEIVED SIX REPORTS OF POSSIBLE FRONT ENGINE CRADLE BOLT FAILURES, INCLUDING TWO CRASHES.AN RQ IS WARRANTED TO DETERMINE THE EXTENT OF FAILURES OF THE FRONT ENGINE CRADLE BOLTS AND RETAINERS ON THE SUBJECT VEHICLES.
RQ97017 · Cradle Bolt Failures
Opened Oct 2, 1997 · No close date supplied
Status: open (inferred from source dates) · Structure
There is no summary currently available
PE94063 · Corroded Rear Disk Brakes
Opened Aug 12, 1994 · Closed Dec 21, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94048 · SUB-FRAME Absorber Failure
Opened Jun 21, 1994 · Closed Dec 30, 1994
Status: closed (inferred from source dates) · Engine And Engine Cooling
There is no summary currently available
PE93039 · Fuel Line Separation
Opened Apr 27, 1993 · Closed Sep 14, 1993
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA92024 · Sticking Throttle
Opened Jun 26, 1992 · Closed Jan 31, 1994
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA91049 · Jack Failure
Opened Nov 26, 1991 · Closed Oct 28, 1992
Status: closed (inferred from source dates) · Equipment
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PE91072 · Steering Wheel Separation
Opened May 1, 1991 · Closed Jul 8, 1991
Status: closed (inferred from source dates) · Steering
There is no summary currently available