NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
128 reports75,000 miles · Feb 3, 2015
Electrical SystemFire
TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THERE WAS A BURNING SMELL OF WIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT REAR FUSE BOX HAD MELTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS …
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TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THERE WAS A BURNING SMELL OF WIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT REAR FUSE BOX HAD MELTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 7/7/15*CN
NHTSA ODI #10680853
Mileage unknown · Dec 9, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE I…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/20/15*LJ UPDATED 10/5/2015*JS
NHTSA ODI #10663107
97,000 miles · Oct 22, 2014
Air BagsPower TrainSuspensionCrash
THE CAR IMPACTED THE OTHER CAR BY TURNING LEFT INTO THE PATH OF THE ONCOMING CAR. THE FRONT END OF THE BUICK WAS SERIOUSLY DAMAGED AND CAR SUBSEQUENTLY "TOTALED" BY THE INSURANCE COMPANY. THE AIRBAGS DID NOT DEPLOY WHICH RESULTED IN BROKEN BONES AND BRUISES TO THE DRIVER. *TR
NHTSA ODI #10649308
74,000 miles · Oct 14, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAI…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
NHTSA ODI #10644473
Mileage unknown · Oct 6, 2014
Electrical System
SUBMISSION FROM CONSTITUENT RE 2009 BUICK LUCERNE RECALL NOTICE. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE.*JB RECALL # 14V355000. *JB
NHTSA ODI #10642018
Mileage unknown · Sep 17, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWAR…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10636903
25,000 miles · Jun 3, 2014
Steering
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER WATER, THE POWER STEERING INTERMITTENTLY MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 27,000.
NHTSA ODI #10595724
37,000 miles · May 21, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DOORS FAILED TO UNLOCK WHEN USING THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ACTUATOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED …
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DOORS FAILED TO UNLOCK WHEN USING THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ACTUATOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 8/11/14*CN UPDATED 08/22/2014 *JS
NHTSA ODI #10592996
20,000 miles · Apr 2, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN INCLEMENT WEATHER, THE VEHICLE TRAVELED OVER A SHEET OF ICE ON AN INCLINE AND THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. THE CONTACT SPUN OUT OF CONTROL UNTIL THE VEHICLE CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY AND …
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN INCLEMENT WEATHER, THE VEHICLE TRAVELED OVER A SHEET OF ICE ON AN INCLINE AND THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. THE CONTACT SPUN OUT OF CONTROL UNTIL THE VEHICLE CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE LEFT EYE, AND BRUISING TO THE BREAST AND SHOULDERS. THE CONTACT LATER SUFFERED MANY COMPLICATIONS FROM THE CRASH. A POLICE REPORT WAS NOT FILED. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT DECLINES TO PROVIDE AN EXPLANATION REGARDING THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #10576821
39,600 miles · Feb 24, 2014
Air BagsElectrical System
RED LIGHT WARNING INDICATED THAT AIRBAG NEEDED SERVICING. TOOK IT TO THE DEALERSHIP WHERE CAR WAS PURCHASED. DEALER STATED THAT IT WAS AN ELECTRICAL PROBLEM. THERE IS NO WARRANTY FOR THIS. SEEMS STRANGE THAT A 5 YR. OLD AUTOMOBILE WITH LOW MILEAGE SHOULD NEED A WHOLE NEW SYSTEM OR HAVE THIS PROBLEM. IT IS VERY EXPENSIVE TO R…
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RED LIGHT WARNING INDICATED THAT AIRBAG NEEDED SERVICING. TOOK IT TO THE DEALERSHIP WHERE CAR WAS PURCHASED. DEALER STATED THAT IT WAS AN ELECTRICAL PROBLEM. THERE IS NO WARRANTY FOR THIS. SEEMS STRANGE THAT A 5 YR. OLD AUTOMOBILE WITH LOW MILEAGE SHOULD NEED A WHOLE NEW SYSTEM OR HAVE THIS PROBLEM. IT IS VERY EXPENSIVE TO REPAIR. *TR
NHTSA ODI #10565651
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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