I LOOSE MY POWER STEERING WHEN ITS IS RAINING AND WET OUTSIDE. I GO THROOUGH A PUDDLE OF WATER THE POWER STEERING GOES OUT. IT LASTS FOR A FEW SECONDS , BUT TOSE FEW SECONDS COULD BE A MATTER OF LIFE AND DEATH, ESPECIALLY WHEN THE TRAFFIC IS HEAVY.THE INCIDENT HAPPENED WHEN I WAS PULLING INTO A PARKING LOT WHEN I TURNED THE WHEE…
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I LOOSE MY POWER STEERING WHEN ITS IS RAINING AND WET OUTSIDE. I GO THROOUGH A PUDDLE OF WATER THE POWER STEERING GOES OUT. IT LASTS FOR A FEW SECONDS , BUT TOSE FEW SECONDS COULD BE A MATTER OF LIFE AND DEATH, ESPECIALLY WHEN THE TRAFFIC IS HEAVY.THE INCIDENT HAPPENED WHEN I WAS PULLING INTO A PARKING LOT WHEN I TURNED THE WHEEL TO PARK I LOST POWER AND ALMOST HIT A PARKED CAR, I HAD TO WRESTLE WITH THE STEERING WHEEL TO TURN IT AND PARK THE CAR. I WAS TERRIFIED.
NHTSA ODI #11019618
60,000 miles · Jan 27, 2017
Steering
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 5 MPH, THE POWER STEERING MALFUNCTIONED. WHILE MAKING A TURN, THE STEERING WHEEL WOULD NOT MOVE WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10948022
92,800 miles · Jan 4, 2017
Air BagsEngineSteering
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT THE ISSUE OCCURRED PREVIOUSLY AND THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES EAC…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT THE ISSUE OCCURRED PREVIOUSLY AND THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED THE FAILURE MILEAGE WAS 92,800. UPDATED 03/07/17*LJ *TR
NHTSA ODI #10939667
38,879 miles · Jul 22, 2015
Steering
1/14/13 STEERING WAS SQUEALING AND POPPING WHEN TURNING STEERING WHEEL. DEALERSHIP REPLACED STEERING GEAR RESET TOE. CAR WAS UNDER WARRANTY. 8/28/13 STEERING WAS SQUEALING AND POPPING WHEN TURNING STEERING WHEEL. DEALERSHIP REPLACED INTERMEDIATE SHAFT. CAR WAS UNDER WARRANTY. 7/22/15 STEERING SQUEALING WHEN TURNING…
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1/14/13 STEERING WAS SQUEALING AND POPPING WHEN TURNING STEERING WHEEL. DEALERSHIP REPLACED STEERING GEAR RESET TOE. CAR WAS UNDER WARRANTY. 8/28/13 STEERING WAS SQUEALING AND POPPING WHEN TURNING STEERING WHEEL. DEALERSHIP REPLACED INTERMEDIATE SHAFT. CAR WAS UNDER WARRANTY. 7/22/15 STEERING SQUEALING WHEN TURNING. A DIFFERENT GARAGE FROM ABOVE WILL REPLACE STEERING RACK ON 7/25/15. I DO NOT UNDERSTAND THE REASON FOR HAVING BASICALLY THE SAME STEERING PROBLEMS WITH THIS CAR. I WILL HAVE TO PAY FOR THIS LATEST REPAIR. I FEEL AS IF THERE IS A PROBLEM WITH THE MANUFACTURING OF THIS PRODUCT AND NEEDS ATTENTION. UPDATED 12/05/2017*CN
NHTSA ODI #10735899
25,000 miles · Jun 3, 2014
Steering
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER WATER, THE POWER STEERING INTERMITTENTLY MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 27,000.
NHTSA ODI #10595724
23,900 miles · Oct 4, 2013
Steering
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 8 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THEY DID REPLACE THE POWER STEERING PUMP AND THE STEERING GEAR. THE MANUFACTURER W…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 8 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THEY DID REPLACE THE POWER STEERING PUMP AND THE STEERING GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 23,900 AND THE CURRENT MILEAGE WAS 24,000. ...UPDATED 11-18-13 *BF
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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