2007 Buick Lacrosse

NOISE LIKE RUBBING SOUND COMING FROM STEERING COLUMN AREA. STEERING GEAR WAS REPLACED ONCE, PROBABLY TWO YEARS AGO AND NOW MAKING SAME SOUND AS BEFORE. THE TIRES HAVE BEEN REPLACED REPEATEDLY ON THIS VEHICLE AND IT STILL FEELS LIKE IT IS HOPPING OR WALKING INSTEAD OF ROLLING. THIS OCCURS MOST PROMINENTLY IN THE MORNING AT STARTUP AND WILL CONTINUE UP TO 50 MPH AND BEYOND. THE MECHANICS WILL NOT RECOGNIZE THE PROBLEM AND HAVE NOT BEEN ABLE TO GET AUTHORIZATION FROM GM REGIONAL TO DO ANYTHING OTHER THAN CHARGE A FEE FOR FURTHER DIAGNOSIS. THIS PROBLEM EXISTED FROM THE TIME THE VEHICLE WAS PURCHASED AND THE DEALERSHIPS SHARE INFORMATION AND WILL NOT INDEPENDENTLY DIAGNOSE THE PROBLEM. I HAVE REQUESTED GM AND BUICK TO PROVIDE A MECHANIC THAT IS FAMILIAR WITH THIS PROBLEM AND CAN RESOLVE IT, BUT THEY REFUSE TO ACT. I AM NOT AT ALL HAPPY WITH THE PERFORMANCE OF THE VEHICLE AND WAS UNDER THE BELIEF THAT THE DEALERSHIP AND BUICK OR GM WOULD MAKE IT RIGHT. I WILL NOT RECOMMEND EITHER THE DEALERSHIP OR GM OR BUICK TO ANYONE. I DO NOT OWN ANOTHER CAR SO I HAVE SPENT MANY DAYS WITHOUT A VEHICLE DURING DIAGNOSIS AND REPAIRS AND CANNOT TOLERATE SITTING FOR 4-6 HOURS IN THE DEALERSHIP OR GOING WITHOUT TRANSPORTATION WILL THIS IS ADDRESSED.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE CXS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS A ROUGHNESS IN THE STEERING SHAFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING SHAFT WAS LOOSE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,367. UPDATED 6/4/12 *CN THE CONSUMER STATED THE INTERMEDIATE STEERING SHAFT WAS REPLACED ON 03/2/12

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE, THE VEHICLE ACCELERATED ABNORMALLY. THE BRAKES WERE APPLIED BUT FAILED TO STOP THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO SEVERAL OTHER VEHICLES. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED A COLLISION SHOP. THE DEALER WAS CONTACTED AND STATED TO THE CONTACT THAT THEY WERE GOING TO INSPECT THE EVENT DATA RECORDER BOX THAT WAS LOCATED INTO THE VEHICLE. THE DIAGNOSIS WAS THAT THE VEHICLE WAS TRAVELING 60 MPH. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, SUDDENLY THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD WHERE THE HIGH BEAM HEADLIGHTS WERE ENGAGED WHICH ALLOWED THE CONTACT TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS RELATED TO THE FAULTY BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED. THE CONTACT WAS FORCED TO DRIVE ONTO THE EMERGENCY LANE AND ATTEMPT TO RESTART THE VEHICLE. THE VEHICLE WOULD NOT RESTART IMMEDIATELY BUT IT DID RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TO TEST WHICH DID NOT LIST ANY ERROR CODES REGARDING THE VEHICLE STALLING. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER FOR ANOTHER DIAGNOSTIC TEST AND WAS ALSO ADVISED THAT THERE WERE NO ERRORS CODES TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE VEHICLE STALLING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO OTHER COMPLAINTS REGARDING THE VEHICLE STALLING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE CRANK SENSOR FAILED AND THE STEERING MODULE WAS FAULTY. THE CONTACT STATED VEHICLE WAS UNSAFE TO DRIVE WHICH COULD POTENTIALLY RESULT IN A SERIOUS CRASH. THE FAILURE MILEAGE WAS 82,000.

WE ARE REPAIRING A 2007 BUICK LACROSSE CX FOR A CUSTOMER AND ARE UNABLE TO COMPLETE REPAIRS BECAUSE GM DOES NOT HAVE A DRIVER'S SIDE CURTAIN AIRBAG AVAILABLE AND APPARENTLY DOES NOT HAVE ANY IN LINE TO BE PRODUCED. WE HAVE BEEN WAITING FOR SEVERAL WEEKS FOR THIS SAFETY PART FOR A FOUR YEAR OLD CAR AND THE PART IS NOT AVAILABLE NATIONALLY. *TR

TL* THE CONTACT OWNS 2007 BUICK LACROSSE CX. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE HIGH BEAM HEADLIGHTS TO CONTINUE DRIVING WITH PROPER ILLUMINATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE PERSISTED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. UPDATED 06/17/11 *BF UPDATED 1/24/2012 *LN *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE HEADLIGHTS FAILED AND WOULD NOT RE-ILLUMINATE DESPITE THE CONTACTS ATTEMPTS. THE CONTACT HAD TO UTILIZE THE HIGH BEAM LIGHTS AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT A RELAY SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.