NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
250 reports82,000 miles · Jun 15, 2013
Exterior LightingSteeringStructure
WHILE DRIVING ON THE HIGHWAY IN THE RAIN, MY HEADLIGHTS WENT OUT. I WAS TERRIFIED. TURNING THE SWITCH ON AND OFF WOULD NOT FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. I HAD TAKEN THE CAR TO THE DEALERSHIP SHORTLY AFTER PURCHASE IN 2009 AND HAD COMPLAINED…
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WHILE DRIVING ON THE HIGHWAY IN THE RAIN, MY HEADLIGHTS WENT OUT. I WAS TERRIFIED. TURNING THE SWITCH ON AND OFF WOULD NOT FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. I HAD TAKEN THE CAR TO THE DEALERSHIP SHORTLY AFTER PURCHASE IN 2009 AND HAD COMPLAINED OF LEAKING SEAL ON THE TOP EDGE OF THE DRIVER'S SIDE DOOR IN THE RAIN. WATER WOULD DRIP ALL OVER MY LEFT ARM, SHOULDER AND ARM REST. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. NOW THE HEADLIGHTS WILL REFUSE TO WORK ON AN INTERMITTENT BASIS. THE DEALERSHIP WILL NOT FIX IT. THE DASH READS HEADLIGHTS SUGGESTED BUT THEY WILL NOT COME ON. I CAN USE THE DIMMER ON THE STEERING COLUMN AND THE BRIGHT LIGHTS WILL WORK, BUT DRIVING WITH BRIGHT LIGHTS INTO ONCOMING TRAFFIC IS DANGEROUS. I NEED TO HAVE A DEALER FIX THIS PROBLEM. I TOOK THE CAR THROUGH A CAR WASH FOR THE FIRST TIME THE OTHER DAY AND THE LIGHTS HAVE BEEN ACTING UP AGAIN. PLEASE HAVE SOMEONE CONTACT ME AND AUTHORIZE REPAIRS AT THE DEALERSHIP. I AM AFRAID TO DRIVE EVEN A SHORT DISTANCE AT NIGHT NOT KNOWING WHEN MY HEADLIGHTS WILL SUDDENLY GO OUT AGAIN. IT HAS HAPPENED SEVERAL TIMES NOW. IT REALLY SCARES ME AND CONCERNS ME THAT A DEALERSHIP WOULD NOT REPAIR THE PROBLEM. *TR UPDATED 09/10/13*LJ THE CONSUMER ALSO STATED THERE WAS A NOISE COMING FROM THE STEERING, A SQUEAKING NOISE COMING FROM THE DASH AREA, AND WATER WOULD DRIP THROUGH THE TOP DOOR, EVERY TIME IT RAINED. ALSO, THERE WAS A VIBRATION ISSUE, SO THE DEALER REPLACED THE TIRES, BUT IT DIDN'T RESOLVE THE ISSUE.
NHTSA ODI #10519906
38,000 miles · May 8, 2013
Tires
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE WITH 2012 SUMITOMO TIRES, SIZE: 225-55-R17, MODEL NUMBER: 97VSMV88. THE CONTACT STATED THAT BEFORE ENTERING THE VEHICLE HE NOTICED THAT THE TIRE PRESSURE DECLINED SIGNIFICANTLY. THE CONTACT ATTEMPTED TO ADD AIR TO TIRE BUT THE PROBLEM PERSISTED AND THE AIR PRESSURE FLUCTUATED WHILE THE …
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE WITH 2012 SUMITOMO TIRES, SIZE: 225-55-R17, MODEL NUMBER: 97VSMV88. THE CONTACT STATED THAT BEFORE ENTERING THE VEHICLE HE NOTICED THAT THE TIRE PRESSURE DECLINED SIGNIFICANTLY. THE CONTACT ATTEMPTED TO ADD AIR TO TIRE BUT THE PROBLEM PERSISTED AND THE AIR PRESSURE FLUCTUATED WHILE THE CONTACT DROVE AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER, WHERE THE VEHICLE WAS TAKEN FOR DIAGNOSIS. THE DEALER WAS NOT ABLE TO DUPLICATE THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 4,000 AND THE FAILURE MILEAGE OF THE VEHICLE WAS 38,000. THE VIN WAS NOT AVAILABLE. *TR
NHTSA ODI #10511153
63,000 miles · May 2, 2013
Exterior LightingFire
I WAS HAVING INTERMITTENT HEADLIGHT ISSUES WITH MY CAR, I WOULD DRIVE AND THE HEADLIGHTS WOULD RANDOMLY SHUT OFF, I WOULD PULL OVER AND THEY WOULD COME BACK ON ABOUT 3 MINUTES LATER. I DID SOME RESEARCH AND TRIED REPLACING THE HEADLIGHT RELAY, THIS SEEMED TO FIX THE PROBLEM FOR ABOUT 2 WEEKS. ON THE NIGHT OF APRIL 13, I WAS AT T…
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I WAS HAVING INTERMITTENT HEADLIGHT ISSUES WITH MY CAR, I WOULD DRIVE AND THE HEADLIGHTS WOULD RANDOMLY SHUT OFF, I WOULD PULL OVER AND THEY WOULD COME BACK ON ABOUT 3 MINUTES LATER. I DID SOME RESEARCH AND TRIED REPLACING THE HEADLIGHT RELAY, THIS SEEMED TO FIX THE PROBLEM FOR ABOUT 2 WEEKS. ON THE NIGHT OF APRIL 13, I WAS AT THE MALL AND WHEN RETURNING TO MY CAR, IT WOULDN'T START. I HAD THE CAR JUMPED AND THE FUSE BOX CAUGHT ON FIRE. THE HEADLIGHT RELAY HAD MELTED AND DESTROYED MY FUSE BOX. I HAD MY FUSE BOX REPLACED AND AGAIN, EVERYTHING WAS FINE FOR ABOUT 2 WEEKS, WHEN I STARTED GETTING THE INTERMITTENT ISSUE AGAIN. LAST NIGHT, MAY 1ST, MY CAR AGAIN DIED. THIS TIME, ALL FUSES AND RELAYS WERE REMOVED BEFORE JUMP STARTING MY CAR, BUT YOU CAN LOOK AT THE RELAY AND SEE THAT IT HAS BEEN MELTING ONCE AGAIN. I'VE RESEARCHED ONLINE AND CAN'T FIND A PROPER FIX FOR THIS. THE RELAY HAS BEEN REPLACED AND IT'S NOT FIXING THE PROBLEM. *TR
NHTSA ODI #10510443
67,300 miles · Apr 20, 2013
Electrical SystemExterior LightingVisibility/wiperFire
WHILE DRIVING DOWN THE HIGHWAY ONE NIGHT THE LOW BEAMS SUDDENLY WENT OUT. I WAS FORCE TO USE THE HIGH BEAMS UNTIL I COULD PULL OVER. INSIDE THE CAR I COULD SMELL SOMETHING BURNING, SOMETHING ELECTRICAL. ONCE I PULLED OVER I NOTICE SMOKE COMING FROM UNDER THE HOOD AND THAT THE FUSE BLOCK UNDER THE HOOD WAS ON FIRE, WHICH HOLD FUS…
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WHILE DRIVING DOWN THE HIGHWAY ONE NIGHT THE LOW BEAMS SUDDENLY WENT OUT. I WAS FORCE TO USE THE HIGH BEAMS UNTIL I COULD PULL OVER. INSIDE THE CAR I COULD SMELL SOMETHING BURNING, SOMETHING ELECTRICAL. ONCE I PULLED OVER I NOTICE SMOKE COMING FROM UNDER THE HOOD AND THAT THE FUSE BLOCK UNDER THE HOOD WAS ON FIRE, WHICH HOLD FUSES AND RELAYS. THE TWO RELAYS THAT WAS AFFECTED WERE THE LOW BEAM AND HIGH WINDSHIELD WIPER, SO THEY NO LONGER WORK. *TR
NHTSA ODI #10508895
26,000 miles · Nov 27, 2012
Air Bags
MY WIFE IS HANDICAPPED HAS HAD MULTIPLE BACK SURGERIES AND NEEDS TO SIT ON A CUSHION ON THE PASSENGER SIDE OF THE VEHICLE. WHEN SHE SITS ON A CUSHION THE AIRBAG LIGHT SAYS THE AIRBAG IS NOT ON. THE VEHICLE WAS TAKEN TO PALM AUTO MALL BUICK IN 2010 WHERE THEY REPLACED THE SENSOR IN THE SEAT. IT STILL SAYS THAT THE AIRBAG IS OFF …
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MY WIFE IS HANDICAPPED HAS HAD MULTIPLE BACK SURGERIES AND NEEDS TO SIT ON A CUSHION ON THE PASSENGER SIDE OF THE VEHICLE. WHEN SHE SITS ON A CUSHION THE AIRBAG LIGHT SAYS THE AIRBAG IS NOT ON. THE VEHICLE WAS TAKEN TO PALM AUTO MALL BUICK IN 2010 WHERE THEY REPLACED THE SENSOR IN THE SEAT. IT STILL SAYS THAT THE AIRBAG IS OFF WHEN SHE SITS ON THE CUSHION. I CONTACTED GM IN SPRING OF 2012 AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO REMEDY THE PROBLEM. THIS IS VERY DANGEROUS IF IN FACT THE AIRBAG IS OFF. *TR
NHTSA ODI #10486273
47,000 miles · Nov 17, 2012
Steering
I HAVE A CLUNKING SOUND COMING FROM THE STEERING WHEEL/SHAFT ASSEMBLE WHEN TURING EITHER DIRECTION OR WHEN HITTING A BUMP. THERE IS A BUICK TSB THAT DESCRIBES THE PROBLEM FOR THE 2005-2007 YEARS AND THE PARTS WERE UPGRADED IN 2008 TO FIX THE PROBLEM. BUICK WILL NOT REPLACE THE PART FREE BUT I NOTICE THAT THIS IS A COMMON PROBLE…
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I HAVE A CLUNKING SOUND COMING FROM THE STEERING WHEEL/SHAFT ASSEMBLE WHEN TURING EITHER DIRECTION OR WHEN HITTING A BUMP. THERE IS A BUICK TSB THAT DESCRIBES THE PROBLEM FOR THE 2005-2007 YEARS AND THE PARTS WERE UPGRADED IN 2008 TO FIX THE PROBLEM. BUICK WILL NOT REPLACE THE PART FREE BUT I NOTICE THAT THIS IS A COMMON PROBLEM FOR THESE YEARS. THERE DOESN'T APPEAR TO BE ANY SORT OF RECALL, OR LEAST I DON'T SEE ANY ON LINE AND I HAVE NOT BEEN NOTIFIED. THE DEALERSHIP WANTS $250 TO REPLACE THE NEEDED PARTS. *TR
NHTSA ODI #10485001
82,000 miles · Aug 29, 2012
Exterior Lighting
WHILE DRIVING ON LOCAL FREEWAY LOW BEAM HEADLIGHTS SUDDENLY WENT OUT AND COULD NOT BE TURNED ON MANUALLY. HAS BEEN OCCURRING INTERMITTENTLY SINCE THAT TIME. I AM AFRAID TO DRIVE THIS CAR AT NIGHT AS THIS IS VERY DANGEROUS. *TR
NHTSA ODI #10472951
70,000 miles · Aug 27, 2012
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT MENTIONED THAT THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT MENTIONED THAT THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10472574
45,000 miles · Jun 7, 2012
Electrical SystemFire
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE EMERGENCY HORN SOUNDED UNINTENDEDLY AND BLACK SMOKE EMITTED FROM UNDERNEATH THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE BEGAN TO INSPECT UNDERNEATH THE HOOD AREA AND NOTICED THE FUSE BOX AND WIRES WERE BURNT SEVERELY. THERE …
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE EMERGENCY HORN SOUNDED UNINTENDEDLY AND BLACK SMOKE EMITTED FROM UNDERNEATH THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE BEGAN TO INSPECT UNDERNEATH THE HOOD AREA AND NOTICED THE FUSE BOX AND WIRES WERE BURNT SEVERELY. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THE ELECTRICAL HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10460879
53,000 miles · May 26, 2012
Steering
POWER STEERING UNIT SPRUNG A LEAK FROM THE CASING WHERE A HOLE WAS OBSERVED. WE HAD TO REPLACE THE ENTIRE POWER STEERING UNIT JUST 3,000 MILES OUT OF WARRANTY. *TR
NHTSA ODI #10459734
Official recalls
3Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.