TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR FAILED, CAUSING THE DOOR TO REMAIN LOCKED AT ALL TIMES. APPROXIMATELY ONE MONTH LATER, THE REAR DRIVER SIDE DOOR LOCK ACTUATOR ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR A…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR FAILED, CAUSING THE DOOR TO REMAIN LOCKED AT ALL TIMES. APPROXIMATELY ONE MONTH LATER, THE REAR DRIVER SIDE DOOR LOCK ACTUATOR ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
NHTSA ODI #11089024
49,000 miles · Mar 12, 2018
Structure
THE DRIVER SIDE DOOR WON'T OPEN. PROBLEM STARTED WITH THE DOOR NOT LOCKING AFTER CLOSING IT. AFTER SEVERAL ATTEMPTS OF OPENING AND SHUTTING THE DOOR IT FINALLY LOCKED. ONCE LOCKED THE DOOR WOULD NOT OPEN BACK UP. THE DEALERSHIP TOLD ME THAT THE 2007 YEAR MODELS HAVE DEFECTIVE DOOR LATCH ASSEMBLY'S
NHTSA ODI #11078698
113,729 miles · Feb 3, 2016
Structure
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE PARKED, WHEN TRYING TO OPEN THE FRONT DRIVERS SIDE DOOR, THE DOOR HANDLE BECAME DETACHED FROM THE VEHICLE. THE LOCK AND THE INSIDES OF THE HANDLE WERE STILL CONNECTED, BUT THE DOOR HANDLE WAS SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFA…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE PARKED, WHEN TRYING TO OPEN THE FRONT DRIVERS SIDE DOOR, THE DOOR HANDLE BECAME DETACHED FROM THE VEHICLE. THE LOCK AND THE INSIDES OF THE HANDLE WERE STILL CONNECTED, BUT THE DOOR HANDLE WAS SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,729.
NHTSA ODI #10823905
13,000 miles · Jan 15, 2015
Latches/locks/linkagesStructure
1.THE DOOR LOCKS WORK INTERMITTENTLY WITH OR WITHOUT THE KEY FOB. THE INTERIOR BUTTON AS WELL AS WHEN PUT INTO DRIVE OR PARK DOES NOT ALWAYS ENGAGE OR UNLOCK. I HAD IT LOOKED AT AND WAS INFORMED IT IS THE DOOR LOCK ACTUATORS THAT ARE FAULTY AND NEED TO BE REPLACED IN ALL 4 DOORS. 2.THE WINDSHIELD WASHER FLUID DOES NOT WORK A…
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1.THE DOOR LOCKS WORK INTERMITTENTLY WITH OR WITHOUT THE KEY FOB. THE INTERIOR BUTTON AS WELL AS WHEN PUT INTO DRIVE OR PARK DOES NOT ALWAYS ENGAGE OR UNLOCK. I HAD IT LOOKED AT AND WAS INFORMED IT IS THE DOOR LOCK ACTUATORS THAT ARE FAULTY AND NEED TO BE REPLACED IN ALL 4 DOORS. 2.THE WINDSHIELD WASHER FLUID DOES NOT WORK AT ALL. THE WASHER MOTOR DOES NOT RUN AND NEEDS TO BE REPLACED. *TR
NHTSA ODI #10672726
25,600 miles · Apr 1, 2014
Electrical SystemExterior LightingStructure
WHILE DRIVING AT NIGHT BOTH HEADLIGHTS FAILED TO WORK WITHOUT WARNING HEADLIGHT RELAY FAILED SEVERAL INCIDENTS POSTED ON LINE. AFTER ARRIVING AT WORK WAS UNABLE TO EXIT THE VEHICLE BECAUSE BOTH INSIDE AND OUTSIDE DOOR HANDLES FAILED TO OPEN THE DOOR. CAR IS CURRENTLY AT A BODY SHOP ATTEMPTING TO OPEN THE DOOR. *TR
NHTSA ODI #10576568
82,000 miles · Jun 15, 2013
Exterior LightingSteeringStructure
WHILE DRIVING ON THE HIGHWAY IN THE RAIN, MY HEADLIGHTS WENT OUT. I WAS TERRIFIED. TURNING THE SWITCH ON AND OFF WOULD NOT FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. I HAD TAKEN THE CAR TO THE DEALERSHIP SHORTLY AFTER PURCHASE IN 2009 AND HAD COMPLAINED…
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WHILE DRIVING ON THE HIGHWAY IN THE RAIN, MY HEADLIGHTS WENT OUT. I WAS TERRIFIED. TURNING THE SWITCH ON AND OFF WOULD NOT FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. I HAD TAKEN THE CAR TO THE DEALERSHIP SHORTLY AFTER PURCHASE IN 2009 AND HAD COMPLAINED OF LEAKING SEAL ON THE TOP EDGE OF THE DRIVER'S SIDE DOOR IN THE RAIN. WATER WOULD DRIP ALL OVER MY LEFT ARM, SHOULDER AND ARM REST. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. NOW THE HEADLIGHTS WILL REFUSE TO WORK ON AN INTERMITTENT BASIS. THE DEALERSHIP WILL NOT FIX IT. THE DASH READS HEADLIGHTS SUGGESTED BUT THEY WILL NOT COME ON. I CAN USE THE DIMMER ON THE STEERING COLUMN AND THE BRIGHT LIGHTS WILL WORK, BUT DRIVING WITH BRIGHT LIGHTS INTO ONCOMING TRAFFIC IS DANGEROUS. I NEED TO HAVE A DEALER FIX THIS PROBLEM. I TOOK THE CAR THROUGH A CAR WASH FOR THE FIRST TIME THE OTHER DAY AND THE LIGHTS HAVE BEEN ACTING UP AGAIN. PLEASE HAVE SOMEONE CONTACT ME AND AUTHORIZE REPAIRS AT THE DEALERSHIP. I AM AFRAID TO DRIVE EVEN A SHORT DISTANCE AT NIGHT NOT KNOWING WHEN MY HEADLIGHTS WILL SUDDENLY GO OUT AGAIN. IT HAS HAPPENED SEVERAL TIMES NOW. IT REALLY SCARES ME AND CONCERNS ME THAT A DEALERSHIP WOULD NOT REPAIR THE PROBLEM. *TR UPDATED 09/10/13*LJ THE CONSUMER ALSO STATED THERE WAS A NOISE COMING FROM THE STEERING, A SQUEAKING NOISE COMING FROM THE DASH AREA, AND WATER WOULD DRIP THROUGH THE TOP DOOR, EVERY TIME IT RAINED. ALSO, THERE WAS A VIBRATION ISSUE, SO THE DEALER REPLACED THE TIRES, BUT IT DIDN'T RESOLVE THE ISSUE.
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
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