TL* THE CONTACT OWNS A 1997 BMW 740IL. WHILE DRIVING OVER A BUMP IN THE ROAD OR POTHOLE, THE VEHICLE SHOOK ABNORMALLY. ADDITIONALLY THE TIE ROD FAILED WITHOUT WARNING. THERE WAS ALSO AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOTTOM S…
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TL* THE CONTACT OWNS A 1997 BMW 740IL. WHILE DRIVING OVER A BUMP IN THE ROAD OR POTHOLE, THE VEHICLE SHOOK ABNORMALLY. ADDITIONALLY THE TIE ROD FAILED WITHOUT WARNING. THERE WAS ALSO AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOTTOM SPRINGS WERE FRACTURED. THE DEALER ALSO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. UPDATED 04/19/17 LJ *TR
NHTSA ODI #10909327
Mileage unknown · Aug 12, 2016
SteeringSuspension
I WENT TO THE BMW DEALER AND THEY SAY THAT THEY HAVE NOTHING IN THE COMPUTER I THINK THAT MY SAFETY IS FIRST.THANK YOU
NHTSA ODI #10895334
131,000 miles · Sep 28, 2014
SteeringSuspension
STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERAC…
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STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERACTION BETWEEN CAR AND STEERING WHEEL ALSO VEERS RANDOMLY AS IF IT WAS DETACHED FROM THE STEERING SYSTEM. *TR
NHTSA ODI #10639601
13,100 miles · Sep 28, 2014
SteeringSuspension
STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERAC…
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STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERACTION BETWEEN CAR AND STEERING WHEEL ALSO VEERS RANDOMLY AS IF IT WAS DETACHED FROM THE STEERING SYSTEM. *TR
VEHICLE DESCRIPTION: PASSENGER VEHICLES. ROAD GRIT AND GRAVEL ASSOCIATED WITH WINTER ROAD CONDITIONS CAN PENETRATE THE RUBBER OF THE LOWER FRONT SPRING MOUNTS AND ACCUMULATE IN THE MOUNTS CAUSING NOTCHES OR PITS TO DEVELOP. THESE NOTCHES CAN DEVELOP CRACKS RESULTING IN BREAKAGE OF A BOTTOM COIL OF THE SPRING.
Consequence & remedy
Consequence: THE VEHICLE'S RIDE HEIGHT COULD BE AFFECTED CAUSING NOISE WHILE THE VEHICLE IS DRIVEN. THE VEHICLE'S DYNAMIC STABILITY CAN BE AFFECTED REDUCING THE DRIVER'S ABILITY TO MAINTAIN CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE BOTH FRONT SPRINGS AND LOWER SPRING MOUNTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1997 BMW 740IL Problems, Complaints & Recalls | Skip That Year