NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
31 reportsMileage unknown · Sep 5, 2026
Electrical System
While driving, the vehicle displayed three simultaneous warnings — “Drive system malfunction, safely stop vehicle,” “Electrical system malfunction, restart not possible, contact service,” and “All-wheel drive malfunction, limited stability” — and lost propulsion completely. This occurred on at least two separate occasions while …
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While driving, the vehicle displayed three simultaneous warnings — “Drive system malfunction, safely stop vehicle,” “Electrical system malfunction, restart not possible, contact service,” and “All-wheel drive malfunction, limited stability” — and lost propulsion completely. This occurred on at least two separate occasions while driving. After each event, the vehicle would not restart for approximately 15 minutes, after which it began working again temporarily. The vehicle was taken to an authorized Audi dealer, which found no coolant in the front drive motor and diagnosed a fault in the SX6 high-voltage battery switching module, which controls connection of the high-voltage battery. The SX6 module was replaced. This followed a separate repair approximately three months earlier for a failure of the J1050 high-voltage battery charger control module, which had to be replaced twice due to communication failures with the vehicle’s electrical system. I am concerned this represents a recurring high-voltage electrical system defect that creates a risk of sudden loss of vehicle control/propulsion while driving.
NHTSA ODI #11762328
Mileage unknown · Sep 2, 2026
Electrical SystemService Brakes
The vehicle is experiencing an intermittent but active 'Electrical system: malfunction!' safety alert on the dashboard and myAudi app, caused by an internal high-voltage battery cell circuit fault (Diagnostic Trouble Code P0DB400 / U04A300) and a failure in the battery thermal runaway detection system. When the fault occurs, t…
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The vehicle is experiencing an intermittent but active 'Electrical system: malfunction!' safety alert on the dashboard and myAudi app, caused by an internal high-voltage battery cell circuit fault (Diagnostic Trouble Code P0DB400 / U04A300) and a failure in the battery thermal runaway detection system. When the fault occurs, the vehicle suffers a complete loss of regenerative braking, severely affecting stopping predictability and vehicle handling. An authorized Audi dealership (Audi West Chester) confirmed the internal module failure under TAC Case NF-1675032 and directed a full battery module replacement. Diagnostic scans have confirmed two highly critical manufacturer trouble codes: P0DB400 (Hybrid/EV Battery Cell Balancing Circuit "C") and U04A300 (Invalid Data Received From Hybrid/EV Battery Interface Control Module "C"). However, a second dealership (Audi Cherry Hill) is refusing to honor the High-Voltage Battery Warranty or perform the necessary repairs because the safety code is currently showing as 'static' during their stationary test. Leaving an active high-voltage balancing and thermal tracking defect unaddressed poses an immediate risk of a sudden vehicle shutdown while driving or a potential thermal event.
NHTSA ODI #11761584
Mileage unknown · May 6, 2026
Unknown Or Other
From time to time the driver's door does not latch completely so the door is only partially closing. Dealer was able to duplicate the problem but will not replace (estimated cost for new door latch is just under $800.) at their expense. It appears that others have had the same problem. When driving the car air rushes into the ve…
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From time to time the driver's door does not latch completely so the door is only partially closing. Dealer was able to duplicate the problem but will not replace (estimated cost for new door latch is just under $800.) at their expense. It appears that others have had the same problem. When driving the car air rushes into the vehicle as the door is not fully shut. I worry that this problem could be very serious should I be in an accident with a partially closed door rather than a fully closed door. The problem first appeared early in the winter and seems to be getting worse.
NHTSA ODI #11736149
Mileage unknown · May 4, 2026
Service Brakes
Brakes were replaced by Audi with genuine Audi parts and within 2 months, the brake rotors became warped, requiring a resurfacing. After driving another 2 months, they once again became warped, making the entire car lurch and shake during braking.
NHTSA ODI #11735621
Mileage unknown · Mar 31, 2026
Forward Collision AvoidancePower TrainService Brakes
My drive motors keep failing (so far 3 times) and my emergency braking abruptly stops my vehicle when no true danger is present and I’m in complete control of my vehicle. Currently my vehicle has a constant shuddering while braking which doesn’t feel safe because it’s not braking properly. Audi regional and the dealership refuse…
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My drive motors keep failing (so far 3 times) and my emergency braking abruptly stops my vehicle when no true danger is present and I’m in complete control of my vehicle. Currently my vehicle has a constant shuddering while braking which doesn’t feel safe because it’s not braking properly. Audi regional and the dealership refuses to take ownership of the issue. Dealer has confirmed issue and replaced drive motors three times. Each time my braking system has gotten worse. The part was replaced each time under warranty but Audi has not confirmed that a fix has been found and corrected. This means it can occur again and abruptly which can absolutely be a safety hazard as it was each time it failed on me.
NHTSA ODI #11728417
16,000 miles · Feb 23, 2026
Electrical System
The contact owns a 2022 Audi E-Tron. The contact stated that while driving at various speeds, the vehicle independently switched to SAFE Mode and failed to properly accelerate while depressing the accelerator pedal. Additionally, the mileage range was reduced, and the battery recharging time increased. The failure started after …
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The contact owns a 2022 Audi E-Tron. The contact stated that while driving at various speeds, the vehicle independently switched to SAFE Mode and failed to properly accelerate while depressing the accelerator pedal. Additionally, the mileage range was reduced, and the battery recharging time increased. The failure started after the vehicle was repaired under the NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM). The vehicle was taken to the local dealer, but no failure was found with the vehicle. The vehicle was later taken to an independent mechanic who reported that the amperage of the battery had been reduced from 400 amps to 130 amps. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 16,000.
NHTSA ODI #11719794
Mileage unknown · Feb 9, 2026
Electrical SystemFire
CATASTROPHIC ELECTRICAL FAILURE - SMOKE IN CABIN While driving with passengers, dashboard displayed "ELECTRICAL FAILURE - PULL OVER WHEN SAFE" followed by loud explosive POP and cabin filled with SMOKE. ROOT CAUSE: Prior undisclosed collision damage. Dealer (Morrie's Golden Valley Cadillac) removed front bumper in June 2025 (R…
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CATASTROPHIC ELECTRICAL FAILURE - SMOKE IN CABIN While driving with passengers, dashboard displayed "ELECTRICAL FAILURE - PULL OVER WHEN SAFE" followed by loud explosive POP and cabin filled with SMOKE. ROOT CAUSE: Prior undisclosed collision damage. Dealer (Morrie's Golden Valley Cadillac) removed front bumper in June 2025 (Repair Order #78683), then sold vehicle as "no accidents" in August 2025. Subsequent inspection revealed cut wiring and improper repairs (Invoice #94609). CURRENT STATUS: Vehicle inoperable 3+ months. Audi corporate technicians have repaired major problem however vehicle still has charging issues that happened right before the catastrophic failure unable to repair. SAFETY CONCERN: Smoke-filled cabin endangered occupants. Potential fire hazard.
NHTSA ODI #11716739
Mileage unknown · Nov 24, 2025
Back Over PreventionElectrical SystemLane Departure
The vehicles software system regularly crashes and/or does not load leaving all camera functionality and safety alerts inoperable. I have had the vehicle in to address these concerns 5 times with no resolve from the manufacturer. Even with video evidence they claim the vehicle is functioning as intended. This is in direct violat…
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The vehicles software system regularly crashes and/or does not load leaving all camera functionality and safety alerts inoperable. I have had the vehicle in to address these concerns 5 times with no resolve from the manufacturer. Even with video evidence they claim the vehicle is functioning as intended. This is in direct violation of FMVSS 111 as the rearview camera is regularly not available. Sometimes the system reboots within seconds and sometimes it takes 10 minutes or more.
NHTSA ODI #11701360
Mileage unknown · Sep 9, 2025
Electrical SystemEngine
The car occasionally does not respond to pushing the pedal to accelerate. The first time it happened, I though it was user error after sitting at a light. Well within the same 30 minutes it happened again entering a carwash. Today I was sitting at a light waiting for it to turn green. Once green, I pushed the accelerator to go …
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The car occasionally does not respond to pushing the pedal to accelerate. The first time it happened, I though it was user error after sitting at a light. Well within the same 30 minutes it happened again entering a carwash. Today I was sitting at a light waiting for it to turn green. Once green, I pushed the accelerator to go and the car would not accelerate. This is the second time in two weeks and approximately fifth time since I purchased the car in October 2023. No dashboard warning prior to this.
NHTSA ODI #11685926
Mileage unknown · May 31, 2025
Service Brakes
Brakes do not work when there is a precipitation. You need to press the brake 3 times before you can feel the brakes engage. This occurs anytime it rains or snows for the entire time we’ve owned the car and Audi refuses to acknowledge the complaint
NHTSA ODI #11664097
Official recalls
5Dec 19, 2025
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Dec 20, 2023
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Consequence & remedy
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Dec 13, 2023
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence & remedy
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Oct 26, 2022
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
Additional source detail variants (2)
Equipment:electrical:infotainment:video (touch)screen/monitor/unit
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
Back Over Prevention:display Function
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
Oct 20, 2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.