2022 Audi E-TRON

The contact owns a 2022 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Audi issued a recall notice in December 2023 regarding the high voltage battery possibly causing a fire. In the past 15 months since the recall I have not received any correspondence from Audi on a fix. I have checked with my Audi service manager several times and he stated Audi is monitoring the vehicle high voltage modules. I feel 15 months is excessive time for the manufacturer to provide a fix/repair to close the recall. This also affects the ability to trade or sell the car with a unrepaired recall.

I was driving on the interstate freeway in normal conditions when my 2022 Audi E-tron suddenly showed a message "Electrical system malfunction!" and lost all power to the motors. Thankfully I was in the rightmost lane already and I was able to steer and coast over to the shoulder even while pressing the gas pedal had no effect. If I had been in another lane it could have led to a major accident if my car stalled in the middle of a busy freeway. I had the vehicle towed to the local Audi dealer service center, but so far they have not been able to diagnose the problem.

The contact owns a 2022 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while charging the vehicle, the contact noticed that the charging outlet was burned and melted, and the juice box, the plug, and the charging cable had melted, nearly causing the contact's residence to catch on fire. The vehicle was taken to the dealer, where the onboard diagnostic software was installed on the vehicle and an unknown kit was replaced as an interim repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 13,000. VIN tool confirms parts not available.

No incident occurred. However, Audi recalled my EV (2022 Audi E-tron) months ago, stating there exists a fire hazard associated with these vehicles. Audi has not provided any effective remedy. The sole advice offered was to refrain from charging the battery beyond 80%. However, Audi has not substantiated the claim that this measure is protective, and it also restricts the performance and intended range of the affected vehicles. I contacted Audi of America and my local Audi dealer, but both entities have been unhelpful and unable to offer any reassurance or scientific data. Battery monitoring software is allegedly scheduled to be released this quarter (originally promised in the final quarter of 2024). This proposed solution appears insufficient. Thermal runaway could potentially lead to a fire without sufficient warning to protect consumers, even with software in place. Clearly, Audi should be compelled to replace the batteries before a consumer sustains an injury or fatalities occur due to thermal runaway and fire. Several incidents of fires involving these vehicles have been reported in the United States and other jurisdictions. Audi has since discontinued using these specific batteries and has access to safer and more efficient alternatives. I urge the National Highway Traffic Safety Administration (NHTSA) to compel Audi to provide a genuine remedy to this issue as soon as possible to safeguard consumers.

The contact owns a 2022 Audi E-Tron. The contact stated while driving at an undisclosed speed, the rotors were pulsating and shaking. The contact stated while driving 65 MPH, unknown sensors engaged without an object or vehicle nearby. The contact had set the system to the lowest sensitivity. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the front rotors were worn. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the vehicle had not been driven properly and was a maintenance issue. The manufacturer was contacted and opened a case. The approximate failure mileage was 15,000.

I'm deeply concerned about the safety risks my family faces due to unresolved Audi recalls. On December 19 and 20, 2023, Audi issued two recalls: one for high-voltage battery modules that may self-discharge, leading to overheating and an increased risk of fire, and another for the 220V/240V charging cable, which can overheat home wiring, posing a serious fire hazard. On September 19, 2024, I took my car to Niello Audi to address these recalls, but they advised me to take the car home despite the significant safety risks. The service representative told me I couldn't receive a replacement charging cable because I did not have the original one; as the second owner, I never received it from the previous owner. He also mentioned that there was no remedy available for the battery issue and to come pick up my car the next day. I'm using an aftermarket charging cable, which the representative warned could increase the risk of fire. But I cannot get the cable required because I do not have the original. I transport my two young children in this car, and the thought of driving an unsafe vehicle is terrifying. On September 20, 2024, I contacted Audi America to file a claim and initiate the buyback process, as there is no safe solution available. I expressed my urgent concerns and requested a loaner car while the buyback is processed, but my request was denied despite stating it clearly was a safety issue. The Audi America representative told me to pick up my car and drive it, even after acknowledging the safety risks. Niello Audi provided a loaner for only one week, which is not long enough to navigate this complex process. This situation has left me feeling incredibly unsafe. My home is at risk of fire due to the unresolved charging cable issue, and I continue to worry about driving a vehicle with these serious problems. The ongoing recalls create an alarming risk for me and my family.

On 1/18/23, I was driving my 2022 E-tron on a roadway that had no center lane markings. I had my seatbelt and cruise control on. I was traveling at 34mph straight on the right side of the roadway. Suddenly, and without warning, my car took control, drove off the road to the right, and crashed into a tree. I suffered severe injuries, including but not limited to, loss of consciousness, concussion with vertigo, vision problems, neck, back, left arm/hand, and left leg injuries. I continue to suffer from my injuries to this day.

First time in November the sign came on that there was an electrical system failure. We took the car to the shop, in Audi Raleigh and they said that they fixed the issue. Although, we had to wait for an available appointment for over a month. This time, after 3 months, the same sign came on, electrical system failure, plus all wheel drive faiture. While driving to the dealership the car stopped abbraptlly on the highway and we had to call a tow truck. This was scary because the car stopped and just would not move,. Audi knows that all 2022 -tron models have this issue and disregards the safety of the customers.