2018 Winnebago View

The contact owns a 2018 Winnebago View RV built on a 2017 Mercedes-Benz Sprinter 3500 chassis. The contact stated that while his wife was driving at 60 MPH, the retractable awning inadvertently extended during transit. No warning lights were illuminated. The RV was not taken to the dealer or an independent mechanic. The RV was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V696000 (Structure, Equipment) but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 35,000.

TL* THE CONTACT OWNS A 2018 WINNEBAGO VIEW EQUIPPED WITH A KIDDE FIRE EXTINGUISHER, MODEL NUMBER: H110G. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V782000 (EQUIPMENT) AND CONTACTED THE WINNEBAGO MANUFACTURER AT 641-585-3535 ON FEBRUARY 6, 2018. THE RV MANUFACTURER REFERRED THE CONTACT TO THE KIDDE MANUFACTURER. THE KIDDE MANUFACTURER WAS CONTACTED AT 7-855-262-3540 AND INFORMED THE CONTACT THAT THEY WOULD MAIL A REPLACEMENT FIRE EXTINGUISHER WITHIN TWO WEEKS. THE CONTACT STATED THAT SHE WAITED THIRTY DAYS, BUT HAD NOT RECEIVED THE REPLACEMENT FIRE EXTINGUISHER. THE KIDDE MANUFACTURER WAS CALLED BACK AND INFORMED THE CONTACT THAT THEY HAD THE WRONG MAILING ADDRESS FOR HER. THE ADDRESS WAS CORRECTED AND VERIFIED BY THE CONTACT. THE CONTACT WAS INFORMED THAT THE REPLACEMENT FIRE EXTINGUISHER WOULD BE MAILED TO HER ON MARCH 5, 2018. THE CONTACT STILL HAD NOT RECEIVED THE NEW FIRE EXTINGUISHER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPLACEMENT PART. A LOCAL WINNEBAGO DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.