← New search

2009 Western Star 4900

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all 4900 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

1 reports
200,110 miles · Jun 6, 2012
Visibility/wiper

TL* THE CONTACT OWNS A 2009 WESTERN STAR 4900 TRUCK. WHILE DRIVING APPROXIMATELY 70 MPH IN A RAIN STORM, THE DEFROSTER FAILED, CAUSING POOR VISIBILITY FOR THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE BLOWER MOTOR WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR…

Read full complaint

TL* THE CONTACT OWNS A 2009 WESTERN STAR 4900 TRUCK. WHILE DRIVING APPROXIMATELY 70 MPH IN A RAIN STORM, THE DEFROSTER FAILED, CAUSING POOR VISIBILITY FOR THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE BLOWER MOTOR WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,110.

NHTSA ODI #10460769

Official recalls

16

17V810000 · Equipment

Dec 15, 2017

Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

17V761000 · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch

Nov 27, 2017

Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence & remedy

Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

Additional source detail variants (2)

Exterior Lighting:brake Lights:switch

Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

Exterior Lighting:brake Lights

Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

13V401000 · Seat Belts:front:anchorage

Sep 5, 2013

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.

Consequence & remedy

Consequence: In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.

Remedy: DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.

12V235000 · Electrical SYSTEM:12V/24V/48V Battery:cables

May 23, 2012

DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING 12 MY 2009 WESTERN STAR 4900 TRUCKS BUILT WITH DD15 ENGINES. A NEW FORWARD CAB CROSSMEMBER DESIGN REDUCED CLEARANCE FOR CAB MOUNTED BATTERY DISCONNECT SWITCH POWER CABLES ON STANDARD CAB HEIGHT VEHICLES. DURING CAB ARTICULATION, THE NEW CROSSMEMBER MAY PINCH POWER CABLES AGAINST THE CAB.

Consequence & remedy

Consequence: CABLES THAT BECOME PINCHED BETWEEN THE CAB AND FORWARD CAB CROSSMEMBER COULD SHORT TO GROUND AND POTENTIALLY OVERHEAT RESULTING IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: DTNA WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CABLES AND REINSTALL THEM IN A NEW SAFE LOCATION. DAMAGED CABLES WILL BE REPLACED. BOTH WILL BE DONE FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2012. THIS RECALL IS AN EXPANSION OF RECALL 09V-226. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL FREE AT 1-800-547-0712.

12V074000 · Engine And Engine Cooling:engine:diesel

Feb 28, 2012

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

Consequence & remedy

Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

11V287000 · Fuel System, Other:delivery:fuel Pump

May 18, 2011

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 FREIGHTLINER CASCADIA, CENTURY, COLUMBIA, CORONADO, M2, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 19, 2009, THROUGH JULY 9, 2010, EQUIPPED WITH SPECIFIC DD13 AND DD15 ENGINES ASSEMBLED WITH A BOSCH HIGH PRESSURE FUEL PUMP ELEMENT WHICH MAY DEVELOP A CRACK DUE TO HYDROGEN INDUCED STRESS CORROSION. THE CRACK MAY RESULT IN A DIESEL FUEL LEAK.

Consequence & remedy

Consequence: IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY INCREASING THE RISK OF A CRASH.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL (SEE RECALL CAMPAIGN 10V-339). THE SAFETY RECALL BEGAN ON MAY 18, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.

11V207000 · Engine And Engine Cooling

Mar 29, 2011

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2010 WESTERN STAR 4900 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINES AND MANUFACTURED FROM FEBRUARY 9, 2007, THROUGH FEBRUARY 20, 2009. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE RADIAL HEAT IMPINGEMENT ON THE BODY WHICH MAY BURN THROUGH CERTAIN BODIES USED ON C15 ENGINES.

Consequence & remedy

Consequence: THIS COULD RESULT IN A FIRE.

Remedy: CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WON'T ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN AUGUST 2011. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986.

11V146000 · Engine And Engine Cooling

Mar 3, 2011

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 FREIGHTLINER, CASCADIA, CENTURY, COLUMBIA FLD, AND M2, STERLING 9500, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM MARCH 20, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE4000 EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.

Consequence & remedy

Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: DTNA WILL NOTIFY OWNERS OF THE RECALL DURING MARCH 2011. ANOTHER NOTIFICATION WILL BE ISSUED ONCE THE REMEDY IS RELEASED. DTNA EXPECTS THE REMEDY TO BE AVAILABLE BY DECEMBER 1, 2011. REPAIRS WILL BE PERFORMED BY DTNA DEALERS FREE OF CHARGE. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712. THIS RECALL IS ASSCOCIATED WITH A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.

10V339000 · Fuel System, Other:delivery:fuel Pump

Jul 27, 2010

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 FREIGHTLINER CASCADIA, CENTURY, COLUMBIA, CORONADO, M2, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 19, 2009 THROUGH JULY 9, 2010, EQUIPPED WITH SPECIFIC DD13 AND DD15 ENGINES ASSEMBLED WITH A BOSCH HIGH PRESSURE FUEL PUMP ELEMENT WHICH MAY DEVELOP A CRACK DUE TO HYDROGEN INDUCED STRESS CORROSION. OVER TIME THE BARREL OF THE BOSCH HIGH PRESSURE FUEL PUMP ELEMENT USED ON SPECIFIC DD13/DD15 ENGINES MAY DEVELOP A CRACK DUE TO HYDROGEN INDUCED STRESS CORROSION RESULTING IN A DIESEL FUEL LEAK.

Consequence & remedy

Consequence: IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY POTENTIALLY RESULTING IN A CRASH.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 28, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.

10V341000 · Engine And Engine Cooling

Jul 27, 2010

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.

Consequence & remedy

Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.

10V112000 · Engine And Engine Cooling

Mar 23, 2010

DAIMLER TRUCKS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2008 THROUGH 2010 FREIGHTLINER COLUMBIA, FLD, STERLING 9500 AND WESTERN STAR 4900 EMERGENCY VEHICLES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.

Consequence & remedy

Consequence: UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

Remedy: THE ENGINE CONTROL LOGIC WILL BE REPROGRAMMED TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL. PLEASE SEE DAIMLER TRUCKS DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 17, 2010. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-5800 OR DAIMLER TRUCKS AT 1-800-547-0712.

09V400000 · Engine And Engine Cooling

Oct 8, 2009

DAIMLER TRUCKS IS RECALLING MODEL YEAR 2007-2010 FREIGHTLINER, STERLING AND WESTERN STAR VEHICLES EQUIPPED WITH DETROIT DIESEL DD15 EPA07 ENGINES WHICH WERE MANUFACTURED WITH GRID HEATERS. INCREASED INTERNAL GRID HEATER RESISTANCE CAUSED BY IMPROPERLY TIGHTENED SCREWS MAY MELT THE SOLDER ON THE GRID HEATER CIRCUIT BOARD LEADING TO A SHORT CIRCUIT.

Consequence & remedy

Consequence: A SHORT-CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: THE ENGINE CONTROL LOGIC WILL BE REPROGRAMMED FREE OF CHARGE BY DETROIT DIESEL AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS TO PROVIDE COLD WEATHER STARTING WITHOUT THE NEED OF A GRID HEATER. THE SAFETY RECALL BEGAN ON NOVEMBER 4, 2009. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-5800 AND DAIMLER TRUCKS AT 1-800-547-0712.

09V390000 · Fuel System, Gasoline:delivery:fuel Pump

Oct 6, 2009

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 HEAVY TRUCKS MANUFACTURED BETWEEN MAY 5, 2008 AND JANUARY 7, 2009, EQUIPPED DD15 ENGINES AND WITH BOSCH HIGH PRESSURE FUEL PUMPS. THE FASTENERS ON THESE FUEL PUMPS COULD BE UNDER-TORQUED ALLOWING THE "O" RING BETWEEN THE PUMP HOUSING AND THE BARREL TO PROTRUDE AND LEAK.

Consequence & remedy

Consequence: IF A DIESEL FUEL LEAK CONTINUES UNDETECTED UNDER CERTAIN CONDITIONS FUEL MAY IGNITE ON A HOT ENGINE SURFACE AND/OR FUEL MAY SPILL ON THE ROAD INCREASING THE RISK OF A CRASH.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

09V391000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Oct 6, 2009

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 HEAVY TRUCKS MANUFACTURED BETWEEN JANUARY 17, 2006 AND MARCH 31, 2009, EQUIPPED WITH EPA07 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES. THE PLASTIC LINES MAY EXPERIENCE LEAKS DUE TO FATIGUE CRACKS CAUSED BY STRESS AND VIBRATION COMBINED WITH HIGH INTERNAL PRESSURE.

Consequence & remedy

Consequence: IF A DIESEL FUEL LEAK CONTINUES UNDETECTED UNDER CERTAIN CONDITIONS FUEL MAY IGNITE ON A HOT ENGINE SURFACE AND/OR FUEL MAY SPILL ON THE ROAD INCREASING THE RISK OF A CRASH.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS. THE SAFETY RECALL BEGAN ON MAY 7, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

09V366000 · Engine And Engine Cooling

Sep 23, 2009

DAIMLER TRUCKS IS RECALLING MODEL YEAR 2004-2010 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE. THE VARIABLE VALVE ACTUATION OIL LINE MAY RUB AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.

Consequence & remedy

Consequence: AN OIL LEAK MAY RESULT IN A FIRE.

Remedy: DAIMLER TRUCKS IS WORKING WITH CATERPILLAR TO REMEDY THESE VEHICLES. PLEASE SEE CATERPILLAR'S DEFECT REPORT 09E-020. CATERPILLAR WILL INSPECT AND REPAIR THE NECESSARY COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 5, 2009. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR DAIMLER TRUCKS AT 1-800-547-0712.

09V226000 · Electrical SYSTEM:12V/24V/48V Battery:cables

Jun 18, 2009

DAIMLER TRUCKS IS RECALLING 53 MY 2009-2010 WESTERN STAR 4900 TRUCKS BUILT WITH DD15 ENGINES. A NEW FORWARD CAB CROSSMEMBER DESIGN REDUCED CLEARANCE FOR CAB MOUNTED BATTERY DISCONNECT SWITCH POWER CABLES ON STANDARD CAB HEIGHT VEHICLES. DURING CAB ARTICULATION THE NEW CROSSMEMBER MAY PINCH POWER CABLES AGAINST THE CAB.

Consequence & remedy

Consequence: CABLES THAT BECOME PINCHED BETWEEN THE CAB AND FORWARD CAB CROSSMEMBER COULD SHORT TO GROUND AND POTENTIALLY OVERHEAT RESULTING IN A POSSIBLE VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: DEALERS WILL REMOVE THE CABLES AND REINSTALL THEM IN A NEW SAFE LOCATION. DAMAGED CABLES WILL BE REPLACED. BOTH WILL BE DONE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 7, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL FREE AT 1-800-547-0712.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ18002 · Daimler Trucks North America Recalls

Opened Apr 23, 2018 · Closed Jul 11, 2024

Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch; Steering:hydraulic Power Assist:hose, Piping, And Connections

On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.

Additional source detail variants (2)

Exterior Lighting:brake Lights:switch

On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.

Steering:hydraulic Power Assist:hose, Piping, And Connections

On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.