Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
525–50K
150–75K
475–100K
3100–150K
1150K+
31 reports with mileage · 45 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports7 fire reports3 injury reports
What owners actually said
76 reports
Mileage unknown · Jul 25, 2017
Unknown Or Other
THIS IS IN REGARDS TO THE OBSERVED BEHAVIOR OF A UBER SELF-DRIVING VEHICLE IN PITTSBURGH, PA. ON MAY 8TH 2017 AROUND 7:30PM EDT, I WAS DRIVING ON CENTER AVE TOWARDS THE INTERSECTION OF CENTER AND SOUTH HIGHLAND AVE, AND AN UBER XC90 WAS PASSING THROUGH THE INTERSECTION HEADING IN THE OPPOSITE DIRECTION. A PEDESTRIAN WAS WAITI…
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THIS IS IN REGARDS TO THE OBSERVED BEHAVIOR OF A UBER SELF-DRIVING VEHICLE IN PITTSBURGH, PA. ON MAY 8TH 2017 AROUND 7:30PM EDT, I WAS DRIVING ON CENTER AVE TOWARDS THE INTERSECTION OF CENTER AND SOUTH HIGHLAND AVE, AND AN UBER XC90 WAS PASSING THROUGH THE INTERSECTION HEADING IN THE OPPOSITE DIRECTION. A PEDESTRIAN WAS WAITING TO CROSS AT THE CURB NEAREST TO THE APPROACHING VOLVO, STANDING A LITTLE CLOSE TO THE EDGE BUT DEFINITELY NOT IN THE STREET. THE VOLVO WAS IN THE CENTER OF ITS LANE AND HAD AMPLE SPACE TO PASS THE PEDESTRIAN. JUST AS IT REACHED THE CURB/CROSSWALK, IT SUDDENLY JERKED TO ITS LEFT AND VERY QUICKLY SWUNG BACK TO RETURN TO LANE CENTER IN A TIGHT ARC. IT CAME CLOSE TO THE OPPOSING LANE AND MAY HAVE CROSSED OVER. IT DIDN'T APPEAR TO BRAKE OR SLOW DOWN AT ANY POINT. IT'S IMPOSSIBLE FOR ME TO KNOW IF THE UBER WAS IN SELF-DRIVING MODE AT THE TIME, BUT THE (UNNECESSARY) EVASIVE MANEUVER BY THE VOLVO WAS UNLIKE ANYTHING I HAVE EVER WITNESSED OF A HUMAN DRIVER.
NHTSA ODI #11010445
9,000 miles · Jul 18, 2017
Unknown Or Other
I WAS USING THE PARALLEL PARK ASSIST AND THE CAR SLAMMED INTO THE CURB DAMAGING THE RIMS. THE DEALER INSISTS THAT THERE IS NO MALFUNCTION. THE CURB WAS OF THE PERFECT HEIGHT AND IT WAS A VERY SCARY SITUATION
NHTSA ODI #11006164
1,500 miles · Apr 5, 2017
Electrical SystemLane Departure
TL* THE CONTACT OWNS A 2017 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST AND LANE ASSIST SYSTEMS ACTIVATED, THE VEHICLE WOULD ERRONEOUSLY CHANGE LANES AND/OR CHANGE DIRECTIONS. ON OCCASION, THE FEATURES WOULD ERRONEOUSLY SHUT OFF FOR NO REASON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURES …
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TL* THE CONTACT OWNS A 2017 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST AND LANE ASSIST SYSTEMS ACTIVATED, THE VEHICLE WOULD ERRONEOUSLY CHANGE LANES AND/OR CHANGE DIRECTIONS. ON OCCASION, THE FEATURES WOULD ERRONEOUSLY SHUT OFF FOR NO REASON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500. UPDATED 06/02/17*LJ *AS
NHTSA ODI #10970765
7,500 miles · Jan 28, 2017
Structure
PASSENGER DOORS (FRONT AND BACK) UNLOCK ON THEIR OWN WHILE DRIVING AND OPEN /BECOME AJAR. INTERIOR LIGHTS COME ON AND ALARM SOUNDS OFF.
NHTSA ODI #10948091
Mileage unknown · Jan 6, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10940129
800 miles · Jan 3, 2017
Engine
TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE CAME EQUIPPED WITH A REMOTE START APPLICATION FOR THE CELLULAR TELEPHONE. THE TELEPHONE WOULD INDICATE THAT THE REMOTE START FAILED, YET THE VEHICLE'S ENGINE WOULD BE RUNNING WHEN THE GARAGE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. …
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TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE CAME EQUIPPED WITH A REMOTE START APPLICATION FOR THE CELLULAR TELEPHONE. THE TELEPHONE WOULD INDICATE THAT THE REMOTE START FAILED, YET THE VEHICLE'S ENGINE WOULD BE RUNNING WHEN THE GARAGE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE APPLICATION DID NOT PERFORM A NUMBER OF TASKS PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED TWICE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Consequence & remedy
Consequence: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
Remedy: Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Consequence & remedy
Consequence: The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Remedy: Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence & remedy
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90 vehicles. The Micro Gas Generator (MGG), a subcomponent part used within the right hand side seat belt retractor for the third row seats, may detach after the seatbelt retractor pretensioner is deployed.
Consequence & remedy
Consequence: Although, the seat belt will operate as intended in the event of a crash, if the MGG detaches, it may be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will replace the third row passenger's side seatbelt retractor, free of charge. The recall began August 4, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89716.
Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90, S90, and V90 Cross Country vehicles. The bolts that secure the Inflatable Curtain (IC) air bags in place may break, possibly resulting in the IC air bag deploying improperly in the event of a crash. As, such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: If the IC air bags do not deploy properly in the event of a crash, the vehicle occupants have an increased risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall is expected to begin April 1, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89714.
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.
Consequence & remedy
Consequence: Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.
Remedy: Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Additional source detail variants (2)
Equipment:appliance:air Conditioner
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.
Consequence: Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.
Remedy: Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Air Bags
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.
Consequence: Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.
Remedy: Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2017 Volvo XC90 Problems, Complaints & Recalls | Skip That Year