2016 Volvo V60CC

Hello, I currently drive a 2016 Volvo V60 Cross Country which falls under the year of recalled vehicles related to the piston ring issue outlined in the Buchanan, et al. v. Volvo Car USA, LLC, et al., Case No. 2:22-cv-02227. According to the suit Volvo is supposed to replace my oil piston rings if it falls under warranty which is under 100k miles. For Volvo to confirm if my vehicle was impacted they performed an oil consumption test back in March of 2023 in which my vehicle failed meaning the rings still needed to be replaced. Three years later and Volvo Cars Tacoma has still refused to replace the piston rings after multiple follow up attempts. I have also reached out to other Volvo dealers in the area to try and get the rings replaced, but no one ever returns my phone calls. The oil check symptom test was done on my vehicle at 81k miles meaning it still feel under warranty at the time they told me they needed to be replaced. Since then, I have pleaded with them multiple times to fix the issue for three years with zero success although they are LEGALLY required to fix this issue. I took my car in for a repair in November of 2025 and requested they fix the piston ring issue then when they had my vehicle for others repairs and they still refused.

Currently on going, second time around with high oil consumption problems. Dealer is saying warranty is holding up repairs, warranty points finger at dealership, and Volvo refuses to address the massive safety problem with oil consumption cars by refusing to fix. I will never buy another Volvo, and strongly recommend anyone considering a Volvo to think about how they’re treating current customers with the known oil consumption problem (horribly).

On [XXX], I was traveling back from North Carolina to Columbia Sc. While driving, I had my cruise control on ~78 mph and had a 4 foot Christmas tree on the top of my car. Suddenly, my car jolted and the car began to run funny. Almost run like there was sand. An alert also popped up on the dashboard that said something to the extent of “downshift or reduce speed” I was low on fuel and luckily the next exit was right there. I also scheduled an appointment with my local Volvo dealership as my car is under an extended warranty. I took my car to the dealership and at first they said it was total engine failure. But have since revised that after Volvo inspected it. Now they are reporting only the cylinder head and a valve is bent. However after researching this problem, it seems like a lot of 2016 Volvos have the same issue with oil consumption leading to massive engine problems. This worries me that the main issue is not being fixed as Volvo doesn’t want to spend money to fix the engines. However no recall for the 2016 Volvos has been posted despite this known issue that seems to only affect the 2016 Volvo. Has the NHTSA investigated this previously? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since 2021 my car has been burning excessive oil. I have recently discovered that a defect in the pistons of certain Volvo engines, including the one that is in my car, may be the cause for the excessive oil consumption. I am having check and add approximately add 1-2 quarts of oil every 1000 miles on a car that has only 70,000 on the odometer. The defects, according to a recent class action lawsuit may lead to potentially dangerous outcomes. I seek your assistance in getting help with this issue. I have provided all of the details of my concerns in the complaint which is attached.

The 2016 Volvo V60 Cross Country started burning oil like crazy and the engine light went off. When I checked the levels, it was down multiple quarts. We have had all work done as detailed in the manual at the dealership. We took the car in and they said the Piston rings were damaged and that they had to replace those. Thankfully this was under warranty. They pushed back the repair for several months because this is such a systemic problem they were having a hard time getting the parts, and setting aside the time to do so many.

WHILE THE CAR WAS IN MOTION, GOING DOWN A STEEP (APPROXIMATELY 10 DEGREE DECLINE) THE NO OIL PRESSURE ALARM WAS TRIGGERED AND SYSTEM INSTRUCTIONS TO PULL OVER AND STOP ENGINE IMMEDIATELY. THE CAR WAS TAKEN TO THE CLOSEST VOLVO DEALER AND IT WAS DETERMINED THE PISTON RINGS HAD FAILED/WERE FAILING LEADING TO RAPID, EXCESSIVE OIL CONSUMPTION. VOLVO HAS BEEN AWARE OF FAULTY PISTON AND OIL CONTROL RINGS IN THEIR ENGINES MADE FROM 2012-2016 AND HAVE DEVELOPED A REMEDIATION PROCEDURE. THIS IS AN EXTREMELY UNSAFE DESIGN FLAW IN THESE VEHICLES WHICH COULD RESULT IN ENGINE SEIZURE. *TR