2000 Volvo S80

TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT THE VEHICKE BEGAN TO SHAKE WHILE DRIVING 25 MPH. THE CONTACT MANEUVERED TO THE SHOULDER AND NOTICED THAT THE FRONT DRIVER'S TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE DEALER HAD YET TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT UNDER THE RECALL. THE VEHCILE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 175,000.

I WAS DRIVING MY 2000 VOLVO S80 ON 5/19/10 AND HAD EXITED I-405, ONTO HWY 169, HEADING HOME TOWARDS MAPLE VALLEY, WHEN ALL OF A SUDDEN I HEARD A VERY LOUD BANG, RESULTING IN SUDDEN STEERING LOSS, HEARD LOUD SQUEALING, AND SAW LOTS OF WHITE SMOKE. THE SMOKE WAS FROM THE FRONT PASSENGER TIRE, WHICH HAD TURNED OUTWARD, COMPLETELY SIDEWAYS AT A 90 DEGREE ANGLE. THE CAR IS NOW IN NO CONDITION TO BE DRIVEN. THE WHEEL DAMAGED THE FRAME, WARP/DENTED THE QUARTER PANEL, BROKE OFF THE MOLDING, RIPPED OUT THE CV DRIVE OR WHATEVER THAT THING IS THAT MAKES THE WHEEL TURN IN A NORMAL, FORWARD DIRECTION, BROKE THE LOWER CONTROL ARM, MESSED UP THE BRAKE LINE, STRUTS, AND WHO KNOWS WHAT ELSE? I'M GUESSING THAT THE REPAIR COSTS ARE GOING TO BE TOWARDS THE THOUSANDS, BEING THAT VOLVO PARTS ARE SO EXPENSIVE. *TR

TL*THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT EXPERIENCED TWO FAILURES LISTED AS RECALLS FOR THE SUSPENSION AND VEHICLE SPEED CONTROL. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALLS. HE IS VERY UPSET WITH BEING EXCLUDED FROM THE RECALLS BECAUSE THE FAILURES ARE IDENTICAL. WHILE PROCEEDING TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, THE TIRE DETACHED FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT FELT THAT THIS WAS A VERY SERIOUS SAFETY HAZARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE WHEEL AXLE, LOWER CONTROL ARM, AND UPPER BALL JOINT WERE REPLACED. THE CONTACT ALSO OBSERVED THE FAILURE OF THE SPEED CONTROL MECHANISM. WHILE DRIVING BETWEEN 55-60 MPH AND APPLYING PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE DECELERATED AND HESITATED. THIS FAILURE OCCURS ONLY DURING HIGHWAY DRIVING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THIS FAILURE. THE RECALL NUMBERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

TREBOL MOTORS DISTRIBUTORS CORP. PO BOX 11204, FDEZ. JUNCOS STA. SAN JUAN, P.R. 00910-2304 PHONE # 787-793-2828 FAX 787-793-2978 YEAR 2000 S80 GENTLEMEN: ACCORDING TO NORTH AMERICA VOLVO I HAVE AT LIST THREE RECALLS ON MY UNIT. THE SAME ARE UNDER THE NUMBERS: 1- RECALL ID # 06V441000 VEHICLE SPEED CONTROL DATED NOV. 15, 2006 MODEL AFFECTED 2000 VOLVO S80 2- RECALL ID # 04V451000- ENGINE AND ENGINE COOLING:COOLING SYSTEM FAN 3- RECALL ID # 00V238000-SUSPENSION FRONT CONTROL ARM: UPPER BALL JOINT , DATED AUG. 24, 2000. THOSE RECALLS ARE APPLICABLE TO MY CAR AS TELEPHONE CALL FROM VOLVO NORTH AMERICA. TWO OF THEM, THE FIRST TWO, OCCURRED TO MY VEHICLE, AND I PAID YOU FOR LABOR AND PARTS. 2- INVOICES: 1- # 04937 DATED 09/05/06 THROTTLE HOUSING 8644347 TOTAL COST PAID $ 815.74. PAID 09-15-2006 2- # 02481 DATED 06/18/04 ELECTRICAL FAN 30636445 TOTAL COST PAID $ 498.02 PAID 06-17-2004 THE THIRD RECALL I DO NOT FIND INVOICES FOR, BUT MAY BE INVOICES: THAT PART PROBABLY DAMAGE THE SHOCK ABSORBERS WHICH WERE CHANGE ON 09/05/2006 INVOICE 04937 , IN WHICH I PAID FOR PARTS 8667253 , 8646713 THE AMOUNT OF $ 566.98, PAID ON 09/16/2006. I CALL SEVERAL TIMES TO YOUR SERVICE DEPARTMENT BUT THE MANAGER OF SERVICE NEVER EVER RETURN MY CALLS. I EXPECT YOUR REACTION SOON. YOUR PROMT ATTENTION WILL BE APPRECIATED. PLEASE ACKNOWLEDGE RECEIPT. I AUTHORIZE MY FATHER JOSE D. SANTIAGO TO VISIT AND MAKE ALL EFFORTS WITH TREBOL MOTORS TO TAKE WHATEVER ACTIONS MAY BE NEEDED TO GET REIMBURSEMENT OF PAYMENTS MADE UP TO NOW.I ALSO AUTHORIZE HIM TO SIGN ALL DOCUMENTS, DELIVER COPIES, AND HANDLE NOTIFICATIONS TO TREBOL MOTOR & /OR VOLVO.ALSO TO TAKE CAR FOR SERVICE COVERED BY ANY RECALLS NOT YET REPAIR. JOSE D. SANTIAGO DATED MAY 4, 2007 *TR

TL* - THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT THERE WAS SAFETY RECALL 00V238000 THAT DID NOT APPLY TO THIS VEHICLE DUE TO THE VIN. THE CONTACT STATED THAT THE PROBLEMS HE HAD CURRENTLY WITH THIS VEHICLE WAS DIRECTLY RELATED TO THE SAFETY RECALL. THERE WAS FRONT SUSPENSION NOISE PRIOR TO TAKING THE VEHICLE THROUGH INSPECTION, AND THE RESPONSE TIME WHEN MAKING A TURN WAS NOT AS TIGHT AS IT ONCE WAS. THE TIE RODS HAD AN EXCESSIVE AMOUNT OF PLAY IN THEM, AND HE BELIEVED THAT IT WAS DIRECTLY RELATED TO THE PROBLEM WITH THE BALL JOINTS. THE CURRENT AND FAILURE SPEED WERE BOTH 92,000 MILES.*AK UPDATE 05/04/07*TR

IN EARLY JUL 05, I EXPERIENCED ELECTRONIC THROTTLE SYSTEM (ETS) PROBLEMS WITH MY 2000 VOLVO S80. PARTICULARLY CONCERNING TO ME FROM A SAFETY STANDPOINT WAS THAT SEVERAL TIMES, INCLUDING WHEN I WAS IN HIGHWAY DRIVING SITUATIONS, THE CAR ON ITS OWN SUDDENLY ACCELERATED AND DECELERATED, HESITATED ON ACCELERATION OR WOULD NOT ACCELERATE, AND DISPLAYED ENGINE STALL SYMPTOMS. THE COMPUTER INDICATED DEGRADED ENGINE PERFORMANCE (LIMP MODE). I LINED UP A SERVICE APPOINTMENT WITH LOVERING VOLVO OF MEREDITH. AFTER LOVERING'S FIRST ATTEMPT AT REPAIRS, THE CAR WAS STILL NOT OPERATING NORMALLY AND I TOOK IT BACK TO THE DEALER A SECOND TIME. I PAID A TOTAL OF $2,074.42 FOR REPAIRS, $1,741.44 THE FIRST TIME AND $332.98 DURING THE SECOND VISIT. IN ACCORDANCE WITH A JUNE 2006 VOLVO LETTER, I TOOK MY S80 BACK TO LOVERING FOR INSPECTION AND ETS SOFTWARE UPGRADE. I SUBMITTED TO VOLVO A CLAIM FOR REIMBURSEMENT FOR ETS REPAIRS. THE ADVERTISING CHECKING BUREAU (ACB), WHICH ADMINISTERS THE ETS WARRANTY REBATE PROGRAM ON BEHALF OF VOLVO, SENT ME A CHECK FOR $747.93 FOR THE ETS REPAIRS. ACB SAID IT WAS AUTHORIZED TO REIMBURSE ME ONLY THE $587.93 COST OF ELECTRONIC THROTTLE BODY, ELECTRONIC THROTTLE MODULE RELOAD, AND GASKET, AND ASSOCIATED $160.00 LABOR COST. ACB ADVISED ME TO CONTACT THE VOLVO CUSTOMER CARE CENTER. A VOLVO CUSTOMER CARE REPRESENTATIVE CONFIRMED THAT ACB HAD DONE AS INSTRUCTED AND SUGGESTED THAT I TAKE UP THE MATTER OF THE REMAINING REPAIR COSTS WITH LOVERING. THE LOVERING INVOICES, DATED JULY 26, 2005 AND AUGUST 8, 2005, INDICATE THAT A $295.65 PORTION OF THE INITIAL $1,741.44 REPAIR BILL HAD TO DO WITH TOTALLY UNRELATED STEERING/SUSPENSION AND ENGINE MOUNT REPAIRS. STILL QUESTIONABLE IN MY MIND ARE THE OXYGEN SENSOR REPAIRS WHICH ADDED UP TO $897.86 AND THE SUBSEQUENT MASS AIR FLOW SENSOR REPAIRS WHICH CAME TO $332.98. I SUSPECT THE PROBLEMS ARE ALL ETS-RELATED AND I AM CURRENTLY PURSUING THE MATTER WITH THE DEALERSHIP. *NM

PURCHASED A 2000 VOLVO S80 IN MARCH OF 2006, EXPERIENCE POWER LOSS WITH THING SUCH AS SUNROOF AND WINDOWS, TERRIBLE GLARE FROM FRONT WINDSHIELD IMPAIRS VISION, SUSPENSION- BALL JOINTS, AXLES, RODS, STRUT BUSHINGS, STRUTS, BRAKE CALIPERS, CV BOOTS/JOINTS, CONTROL ARM, AND TIRES HAVE BEEN REPLACED ... STILL HEAR NOISE., ENGINE SURGES AT LOW SPEEDS AND WHEN CAR IS STOPPED- ENGINE TORQUE MOUNT REPLACED, BRAKE PEDAL HAS TO BE PRESSED COMPLETELY BEFORE CAR STOPS-DESPITE BRAKE BOOSTER, AND MASTER CYLINDER BEING REPLACED. ABS MODULE WAS REPLACED. CAR DRAGS (HAS A DELAY) WHEN ACCELERATING. RECEIVED UPDATES AND RECALLS PERFORMED. FIXED ALMOST EVERYTHING CAR SURGED FORWARD INTO A TRAILER HOOK ON THE BACK OF A PARKED CAR-COSMETIC DAMAGE VERY EXPENSIVE. HAVE BEEN HOPING THAT THE REPAIRS WILL COME TO AN END...FIRST CAR EVER PURCHASED AND HAVE ALMOST SPENT 1/2 OF ITS BLUE BOOK VALUE IN REPAIRS. SEEKING EXPLANATIONS, REIMBURSEMENTS, AND NATIONAL AWARENESS. LOVE THE APPEARANCE, WISH IT WASN'T SO MANY DEFECTS. *NM

I WANT TO ADD MY DOCUMENTATION ABOUT THE FAILURE OF THE THROTTLE MODULE AND SUBSEQUENT LACK OF APPROPRIATE ACTION. THE UNIT IN THE 2000 VOLVO S80 FAILED TO BRING THE CAR TO A COMPLETE HALT IN TRAFFIC IN DECEMBER 2004. SUBSEQUENT REPAIRS TO SOLVE THE PROBLEM WERE $845. IF VOLVO SENT OUT A NOTICE FOR ETM REPAIR REFUNDS LAST WINTER, I DID NOT RECEIVE IT DESPITE LIVING AT THE SAME ADDRESS AS WHEN I PURCHASED THE VEHICLE IN DEC 1999. I ALSO WANT TO CALL YOUR ATTENTION TO THE INCREASING PROBLEM WITH THE DSTC SYSTEM AS EVIDENCE BY ACTIVITY IN THE CHAT ROOMS. OUR VEHICLE SHOWS A PERSISTENT DSTC SERVICE MESSAGE THAT THE DEALER CLAIMS CAN NOT BE ADEQUATELY DIAGNOSED WITHOUT FIRST REPLACING THE YAW SENSOR FOR $668. OTHERS WITH THIS PROBLEM HAVE TURNED TO BUYING AND SELF INSTALLING REBUILT ABS UNITS WHICH THE NHTSA SHOULD BE PROACTIVELY SEEKING TO UNDERSTAND. THE CAUSE OF THE ABS UNIT FAILURE? SOME CLAIM IT IS THE VIBRATION AND POUNDING FROM THE ENTIRELY INADEQUATE FRONT END SUSPENSION AND WHEEL SYSTEM CAUSING THE ELECTRONIC PARTS TO FAIL. I CAN ATTEST TO THE SUSPENSION PROBLEM HAVING SPENT $1790 YESTERDAY TO REPLACE FRONT BUSHINGS, STABILIZER LINKS, STRUTS AND SPRING SEATS ON A CAR WITH 64K MILES. THE FRONT STRUTS PREVIOUSLY WERE REPLACE IN JAN '04 AT A COST OF $726 WHEN MILEAGE WAS 40K. I'VE ALSO HAD TO REPLACE THE BALL JOINTS SEVERAL TIMES ALREADY. *JB

WITHOUT ANY PRIOR WARNING, THE LEFT FRONT BALL JOINT SEPARATED AND DAMAGED THE AXLE. NO ODD NOISES BEFORE HAND. NO UNUSUAL TIRE WEAR. WE DO ALL SCHEDULED MAINTENANCE. NO WORK HAD RECENTLY BEEN DONE ON THE FRONT END. THE TECHNICIAN SAID HE DID NOT THINK THE VEHICLE HAD EVER BEEN IN A PRIOR ACCIDENT--HE SAW NO INDICATION OF THAT. MY DAUGHTER WAS ON HER WAY TO WORK--GOING 40 MPH--NO ONE AROUND HER, AND NOT YET ON THE FREEWAY WHERE SHE WAS HEADED, THANK GOD. THE TECHNICIAN CALLED IT A "CATASTROPHIC FAILURE" AND SAID HE WAS NOT EXAGGERATING WHEN HE USED THAT TERM. BOTH FRONT BALL JOINTS WERE REPLACED (AND THE ONE THAT DID NOT FAIL WAS NOT IN GOOD CONDITION EITHER) AND THE AXLE AND 2 NEW TIRES. THERE HAD BEEN A CAMPAIGN TO REPLACE THE ORIGINAL BALL JOINTS. THIS VEHICLE HAD THE BALL JOINTS REPLACED IN 2001. *JB