NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
186 reports69,247 miles · May 30, 2006
Fuel System, Other
I WAS DRIVING A CAR AND IT JUST LOST ALL POWER AND TOLD ME THAT THE ENGINE IS UNDERPERFORMING. THE THROTTLE JUST DROPPED AND EVEN THOUGH THE CAR WAS RUNNING , IT WAS UNABLE TO ACCELERATE. I THANK GOD THIS HAPPENED AT NIGHT ON A HIGHWAY WHERE THERE WAS ROOM TO PULL OVER SAFELY. I DO NOT EVEN WANT TO THINK WHAT COULD HAVE HAPPENED…
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I WAS DRIVING A CAR AND IT JUST LOST ALL POWER AND TOLD ME THAT THE ENGINE IS UNDERPERFORMING. THE THROTTLE JUST DROPPED AND EVEN THOUGH THE CAR WAS RUNNING , IT WAS UNABLE TO ACCELERATE. I THANK GOD THIS HAPPENED AT NIGHT ON A HIGHWAY WHERE THERE WAS ROOM TO PULL OVER SAFELY. I DO NOT EVEN WANT TO THINK WHAT COULD HAVE HAPPENED TO MYSELF OR OTHERS IF THIS HAPPENED DURING THE DAY IN BUSY HIGHWAY TRAFFIC. I WOULD STRONGLY URGE VOLVO TO HELP ME RESOLVE THIS ISSUE. THIS PUTS THE LIVES OF MY FAMILY AT VERY HIGH RISK. AND I THOUGHT VOLVO CLAIMS TO BE A SAFE VEHICLE ? PLEASE HELP. *JB
NHTSA ODI #10158509
68,000 miles · Apr 18, 2006
Visibility
AN 8-INCH CRACK APPEARED IN MY VOLVO'S DRIVER-SIDE WINDOW WHILE WE WERE DINING INSIDE. THE NEXT MORNING THE HAIRLINE CRACK HAD CROSSED THE WINDOW, LEFT TO RIGHT. OUR AUTO INSURERS GOT SAFELITE TO REPLACE THE WINDOW. THE SAFELITE EXPERT LOOKED AT THE ORIGINAL FACTORY WINDOW AND DECLARED IT DEFECTIVE AS A PIECE OF IT WAS MISSING F…
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AN 8-INCH CRACK APPEARED IN MY VOLVO'S DRIVER-SIDE WINDOW WHILE WE WERE DINING INSIDE. THE NEXT MORNING THE HAIRLINE CRACK HAD CROSSED THE WINDOW, LEFT TO RIGHT. OUR AUTO INSURERS GOT SAFELITE TO REPLACE THE WINDOW. THE SAFELITE EXPERT LOOKED AT THE ORIGINAL FACTORY WINDOW AND DECLARED IT DEFECTIVE AS A PIECE OF IT WAS MISSING FROM ONE CORNER WHEN THE VOLVO FACTORY INSTALLED IT IN MY 2002 S60 T5 VEHICLE. *JB
NHTSA ODI #10155588
42,000 miles · Mar 23, 2006
SuspensionTiresWheels
DT*: THE CONTACT STATED AFTERMARKET RIMS AND TIRES WERE INSTALLED ON THE VEHICLE. WHILE MAKING LEFT TURNS THE TIRES RUBBED AGAINST THE FENDER WALL. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE AN AFTERMARKET SPACER BAR WAS INSTALLED WHICH TEMPORARILY REMEDIED THE PROBLEM. AFTERWARDS, THE DEALERSHIP PUT THE ORIGINAL TIR…
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DT*: THE CONTACT STATED AFTERMARKET RIMS AND TIRES WERE INSTALLED ON THE VEHICLE. WHILE MAKING LEFT TURNS THE TIRES RUBBED AGAINST THE FENDER WALL. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE AN AFTERMARKET SPACER BAR WAS INSTALLED WHICH TEMPORARILY REMEDIED THE PROBLEM. AFTERWARDS, THE DEALERSHIP PUT THE ORIGINAL TIRES AND RIMS BACK ON THE VEHICLE. THE CONTACT BELIEVES THE AFTERMARKET SPACER BAR HAS INTERFERED WITH THE INTEGRITY OF THE VEHICLE.
NHTSA ODI #10153520
58,604 miles · Jan 23, 2006
Electrical System
WE PURCHASED A 2002 VOLVO S60 1/21/06 AT 1:30PM WITH 58542 MILES ON IT AND 62 MILES LATER AT 6:54PM WE WERE HAVING PROBLEMS WITH THE ACCELERATOR PEDAL NOT RESPONDING, THE ENGINE ACCELERATING WILDLY AND THEN NO CONTROL OVER THE ENGINE AS IT HAS GONE INTO A LIMP MODE. WE SHUT THE CAR OFF FOR 10 MINUTES AND STARTED THE CAR UP AND …
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WE PURCHASED A 2002 VOLVO S60 1/21/06 AT 1:30PM WITH 58542 MILES ON IT AND 62 MILES LATER AT 6:54PM WE WERE HAVING PROBLEMS WITH THE ACCELERATOR PEDAL NOT RESPONDING, THE ENGINE ACCELERATING WILDLY AND THEN NO CONTROL OVER THE ENGINE AS IT HAS GONE INTO A LIMP MODE. WE SHUT THE CAR OFF FOR 10 MINUTES AND STARTED THE CAR UP AND IT DROVE NORMALLY SO WE COULD GET HOME. UPON GETTING HOME AND SHUTTING THE CAR OFF, THE PROBLEMS OCCURRED AGAIN AND THE COMPUTER DISPALYED NO CODES WHEN PLUGGED INTO DIAGNOSTIC EQUIPMENT. THE PROBLEM HAPPENED AGAIN 1/22/06 AND WE CALLED THE USED CAR DEALER TO HAVE THEM PICK THE CAR UP AND THEY TOOK THE VEHICLE TO THEIR GARAGE AND I WAS INFORMED 1/23/06 THAT THERE IS NOTHING IN THE COMPUTER AND THE CAR IS RUNNING FINE RIGHT NOW. I INFORMED THEM OF THE ETM WARRANTY WHICH SHOULD BE A RECALL AND THEY ARE GOING TO CONTACT LANGHORNE VOLVO TO SEE IF THE PARTS CAN BE REPLACED FREE OF CHARGE. THIS IS A SAFETY ISSUE THAT NEEDS A PERMANENT RESOLUTION AND NOT AN EXTENDED WARRANTY.*AK
NHTSA ODI #10148377
Mileage unknown · Jan 13, 2006
Vehicle Speed Control
I DRIVE A 2002 VOLVO S-60. SINCE AUGUST, I HAVE BEEN EXPERIENCING ENGINE FAILURE AT RANDOM TIMES, MOST NOTICABLY WHILE BREAKING. AFTER RESEARCHING ON LINE, IT SEEMS THAT OTHER VOLVOS ARE EXPERIENCING SIMILAR PROBLEMS. I TOOK THE CAR TO A DEALER 3 MONTHS AGO AND WAS TOLD THAT THEY HAVE NO IDEA WHAT THE PROBLEM IS OR HOW TO FIX…
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I DRIVE A 2002 VOLVO S-60. SINCE AUGUST, I HAVE BEEN EXPERIENCING ENGINE FAILURE AT RANDOM TIMES, MOST NOTICABLY WHILE BREAKING. AFTER RESEARCHING ON LINE, IT SEEMS THAT OTHER VOLVOS ARE EXPERIENCING SIMILAR PROBLEMS. I TOOK THE CAR TO A DEALER 3 MONTHS AGO AND WAS TOLD THAT THEY HAVE NO IDEA WHAT THE PROBLEM IS OR HOW TO FIX IT. THE PROBLEM HAS ESCALATED SINCE THAT TIME. I RETURNED TO THE DEALER THIS MORNING AND AM HOPING FOR A BETTER RESPONSE, BUT AM CONCERNED THAT VOLVO MAY HAVE A BIGGER PROBLEM ON THEIR HANDS THAT THEY ARE NOT DEALING WITH. *NM
NHTSA ODI #10147682
Mileage unknown · Jan 7, 2006
Seats
WHILE DRIVING IN MY VOLVO S60 THIS PAST WEEK I HAD THE SEAT HEATER ON. I NOTICED IT GOT EXTREMELY HOT, THE SEAT SEEMED MUCH HOTTER THAN IT USUALLY GOT WHEN I DO PUT IT ON, AT FIRST I DIDN'T THINK ANYTHING OF IT SINCE IT HAS BEEN SO COLD I JUST FIGURED "WOW THIS IS WORKING GREAT!" BUT THE NEXT MORNING WHEN GOING OUT TO WORK I N…
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WHILE DRIVING IN MY VOLVO S60 THIS PAST WEEK I HAD THE SEAT HEATER ON. I NOTICED IT GOT EXTREMELY HOT, THE SEAT SEEMED MUCH HOTTER THAN IT USUALLY GOT WHEN I DO PUT IT ON, AT FIRST I DIDN'T THINK ANYTHING OF IT SINCE IT HAS BEEN SO COLD I JUST FIGURED "WOW THIS IS WORKING GREAT!" BUT THE NEXT MORNING WHEN GOING OUT TO WORK I NOTICED A BURNT MARK CIRCLE IN SHAPE ON THE SIDE OF THE SEAT WHEN GETTING INTO MY VOLVO. I WAS UPSET SINCE I DON'T SMOKE AND I AM THE ONLY ONE WHO DRIVES MY CAR. WHEN I WENT TO PUT ON THE HEATER FOR THE SEAT THE SEAT NEVER GOT HOT. I WAS WONDERING IF THEIR IS ANYONE ELSE WHO HAS HAD THIS PROBLEM AND IF THIS CAR HAS A RECALL DUE TO A SAFETY ISSUE. TO ME IT IS OBVIOUS THAT SOMETHING WAS BURNING IN THE HEATING ELEMENT AND BURNT OUT THE SEAT HEATER. IF THERE WAS A RECALL ON THIS I NEVER RECEIVED ANY INFORMATION ABOUT IT. WHAT MADE ME WONDER IF THERE WAS RECALL ON THIS I REMEMBER READING IN THE PAPER ABOUT A WOMEN WHO HAD A FIRE IN HEATED SEAT THIS PAST YEAR. PLEASE GET BACK TO ME REGARDING THIS INFORMATION. THANK YOU, [XXX]. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10147163
20,000 miles · Dec 22, 2005
Tires
DT: THE CONTACT HAS REPLACED 5 PIRELLI TIRES IN FIRST 20,000 MILES OF OWNERSHIP BASED ON PHONE CONVERSATION ON 12-22-2005. RE EVOQ 10131977) SMCH. LAST TIRE REPLACED LAST WEEK, , LEAKED AIR AT BOTH INNER AND OUTER WHEEL WEIGHTS. *AK
NHTSA ODI #10146441
75,000 miles · Dec 3, 2005
Power Train
THE ANGEL GEAR FAILED (ALSO KNOWN AS THE BEVEL GEAR) CAUSING A LOSS OF THE AWD SYSTEM. SYMPTOMS INCLUDE EXCESSIVE TORQUE STEER AND EXCESSIVE FRONT WHEEL SPIN. >$2300 REPAIR. DEALER INDICATED THAT THERE WAS NO SPECIFIC REASON FOR THE FAILURE AND THAT THERE WAS NO PREVENTIVE MAINTENANCE ON THIS PART. *JB
NHTSA ODI #10144383
75,000 miles · Oct 24, 2005
Vehicle Speed Control
2002 VOLVO 75,000 MI HAS A DEFECTIVE ELECTRONIC THROTTLE WHICH CAUSES CAR TO SUDDENLY SHUT OFF WHILE IN DRIVE. I UNDERSTAND THIS TO BE A COMMON PROBLEM AND THERE IS A CLASS ACTION LAWSUIT FILED IN CALIFORNIA FOR MODEL YEARS 1999-2001. COST TO REPLACE IS $1200.00. *NM
NHTSA ODI #10140641
23,477 miles · Oct 19, 2005
Electrical System
MY 2002 VOLVO S60 STALLED ABOUT 3 TIMES IN THE PERIOD OF A FEW MONTHS DURING THE SPRING OF 2005. IT OCCURRED ONLY WHILE I WAS DRIVING IN STOP AND GO TRAFFIC. I WAS ABLE TO RESTART THE CAR. I TOOK IT INTO THE VOLVO DEALERSHIP. THEY RAN ALL KINDS OF TESTS, BUT COULD FIND NOTHING WRONG. THEY REPLACED THE MASS AIRFLOW SENSOR AN…
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MY 2002 VOLVO S60 STALLED ABOUT 3 TIMES IN THE PERIOD OF A FEW MONTHS DURING THE SPRING OF 2005. IT OCCURRED ONLY WHILE I WAS DRIVING IN STOP AND GO TRAFFIC. I WAS ABLE TO RESTART THE CAR. I TOOK IT INTO THE VOLVO DEALERSHIP. THEY RAN ALL KINDS OF TESTS, BUT COULD FIND NOTHING WRONG. THEY REPLACED THE MASS AIRFLOW SENSOR ANYWAY ON MAY 10, 2005 AND THE PROBLEM SEEMED TO GO AWAY - UNTIL OCT 6. IT STALLED AGAIN WHILE I WAS AT A STOP LIGHT. ON OCTOBER 19, SIX DRIVING DAYS LATER (I TRAVEL OUT OF TOWN A LOT FOR MY JOB), IT STALLED AGAIN IN STOP AND GO TRAFFIC ON THE FREEWAY. I KNOW THAT YOU HAVE HAD SIMILAR COMPLAINTS ABOUT THIS, BUT NOT FOR A 2002 MODEL. I THOUGHT THAT IT WAS IMPORTANT TO TELL YOU ABOUT MY PROBLEM AS WELL. *JB
NHTSA ODI #10140271
Official recalls
8Sep 30, 2021
Volvo Car USA, LLC (Volvo Car) is recalling certain 2001-2006 S80 and 2001-2009 S60 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10125.
Nov 4, 2020
Volvo Car USA LLC (Volvo Car) is recalling certain 2001-2003 S80 and S60 vehicles sold or ever registered in Alabama, Arkansas, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The driver side frontal air bag inflator may rupture, sending metal fragments into the passage compartment, when the driver side air bag is deployed.
Consequence & remedy
Consequence: Metal fragments can strike vehicle occupants increasing the risk of serious injury or death.
Remedy: Volvo Car will notify owners, and dealers will replace the driver side air bag module, free of charge. The recall began April 20, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10058.
Nov 8, 2010
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Dec 18, 2009
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.
Consequence & remedy
Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Apr 5, 2007
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA, DUE TO THE COMBINATION OF FUEL QUALITY AND CLIMATE CONDITIONS, THE FUEL PUMP MAY, IN CERTAIN CASES, EXPERIENCE A REDUCED FUNCTIONALITY. THE MOST COMMON SYMPTOMS WOULD BE FUEL ODOR.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2007. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Nov 15, 2006
ON CERTAIN PASSENGER VEHICLES, A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING, AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.
Consequence & remedy
Consequence: THIS RESULTED IN A HIGH NUMBER OF VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED.
Remedy: DEALERS WILL INSTALL THE CURRENT SOFTWARE UPGRADE ONTO THE INVOLVED VEHICLES. THE RECALL BEGAN ON DECEMBER 29, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Aug 21, 2003
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE TIRE PRESSURE LABEL IS INCORRECT. THESE VEHICLES DID NOT HAVE THE "MAX LOAD VEHICLE CAPACITY WEIGHT" INFORMATION ON THE LABEL.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL. IF THE OWNER SO DESIRES, A DEALER CAN INSTALL THE LABEL FOR THEM. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Aug 1, 2003
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SECOND ISOFIX GUIDE WAS NOT INSTALLED IN THESE VEHICLES AND, IN CERTAIN CASES, THE OWNER'S MANUAL ISOFIX INFORMATION IS INCORRECT.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL RECEIVE A LETTER/PACKAGE CONSISTING OF THE SECOND ISOFIX GUIDE WITH INSTALLATION INSTRUCTIONS, AND IN CERTAIN CASES, THE CORRECTED OWNER'S MANUAL MAY BE PROVIDED. IF THE OWNER WANTS TO TAKE THEIR VEHICLE TO A VOLVO DEALER FOR INSTALLATION OF THE GUIDE, IT WILL BE PERFORMED AT NO CHARGE TO THE OWNER. OWNER NOTIFICATION BEGAN ON DECEMBER 19, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA05021 · Throttle Control Malfunction
Opened Dec 6, 2005 · Closed Dec 12, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
ON NOVEMBER 14, 2006 VOLVO SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVO MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVO, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVO FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVO INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVO ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVO, VOLVO FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVO?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.
PE05041 · Throttle Control Malfunction
Opened Jul 26, 2005 · Closed Dec 7, 2005
Status: closed (inferred from source dates) · Vehicle Speed Control
PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF A SAMPLE THE VOLVO COMPLAINTS IDENTIFIED APPROXIMATELY 55 PERCENT WITH ONE OR MORE OF THE SYMPTOMS DESCRIBED ABOVE.ODI IS CONTINUING ITS ASSESSMENT OF THE INFORMATION CONTAINED IN THE VOLVO COMPLAINTS. IN NOVEMBER 2005, TO RESOLVE AN INVESTIGATION BY THE CALIFORNIA AIR RESOURCES BOARD, VOLVO ANNOUNCED THAT IT WOULD EXTEND THE WARRANTY COVERAGE TO 10 YEARS / 200,000 MILES FOR THE ETM IN APPROXIMATELY 356,000 MODEL YEAR 1999 THROUGH 2002 PASSENGER CARS SOLD IN THE UNITED STATES AND CANADA.UNDER VOLVO'S POLICY, VEHICLES THAT EXPERIENCE ETM FAILURES WILL RECEIVE A VARIETY OF REPAIRS INCLUDING ETM CLEANING, REPROGRAMMING THE ENGINE CONTROL MODULE AND/OR REPLACEMENT OF THE ETM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-021) TO CONTINUE TO ASSESS THE SAFETY CONSEQUENCES OF ETM FAILURES IN THE SUBJECT VEHICLES.
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