2026 Volvo EX30

The contact owns a 2026 Volvo EX30. The contact stated that while driving at an undisclosed speed, the adaptive cruise control independently activated, and the vehicle independently accelerated. The failure was a persistent failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the failure was an operator error. The contact was informed that by accidentally pressing the shifter two times, the adaptive cruise control feature was activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure reoccurred. The contact stated that the shifter was not pressed during the failure. The dealer was made aware of the failure another time. The contact was advised to video the failure and provide the video to the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 3,000.