2004 Volkswagen Touareg

THE TOUAREG HAS TWO DEFCTS THAT WILL EVENTUALLY LEAD TO IF THEY HAVE NOT CAUSED DAMGE. FOR MONTHS I HAVE TRIED TO GET VW TO FIX THE DEFECTIVE TAIL LIGHT FAULTS AND WARNINGS DUE TO THE INSTALLATION OF THE TOW HITCH. VW CLAIMS THESE ISSUES ARE RELATED TO ALL TRAILERS. ADDITIONALLY, THIS VEHICLE HAS A DEFECTIVE DRIVERS WINDSGHIELD WIPER THAT CAUSES OBSCURED VISABILITY. BOTH ARE DANGEROUS AND VW CLAIMS NORAML OPERATION. I AM FRUSTERATED AND IN DISBELIEF THAT VW WILL NOT CORRECT THE VEHICLES ISSUES. I AM WRITTING IN AN ATTEMPT TO REPRESENT THE PEOPLE AGAINST THIS VEHICLE MANUFACTURE

CONTINUOUS FAILURES OF THE ELECTRONIC SYSTEM LEADING TO: 1) SPORADIC FAILURE OF TURN SIGNALS (BLINKING AT THE SAME TIME ON BOTH SIDES) SENDING WRONG MESSAGES TO OTHER TRAFFIC PARTICIPANTS ABOUT DRIVERS INTENTIONS. 2) REQUIRING NUMEROUS EFFORTS TO OPEN CAR DOORS (DRIVER'S DOOR, KEY BEING REMOVED FORM IGNITION LOCK). IN A CASE OF EMERGENCY THIS CAN LEAD TO SEVERE CONSEQUENCES; IN DAILY USE IT CAN CAUSE PANIC. 3) COMPUTER SETTING TO "ALL DOORS OPEN, TAILGATE OPEN" CHANGES BY ITSELF TO SINGLE DOOR OPEN. (NO HAZARD BY ITSELF BUT PROOF THAT THE ELECTRONIC SYSTEM FAILS).*JB

TIRES ON SUV DOES NOT SUPPORT THE WEIGHT OF THE VEHICLE. *BF THE CONSUMERS 2004 VW TOUREG NEEDED NEW TIRES AT 11000 MILES. THE TIRES THE VEHICLE CAME WITH WERE DUNLOP 255/60R17 106H. THE CONSUMER STATED THAT THE BOOK GIVES AN EXAMPLE OF AN 18 INCH TIRE STATING THAT CONSUMERS SHOULD MAKE SURE THE TIRE SUPPORTS THE WEIGHT OF THE VEHICLE. *TC *JB

VEHICLE WOULD JUMP FORWARD WHEN MAKING TURNS, MAKING IT DIFFICULT TO CONTROL VEHICLE. OWNER TOOK VEHICLE TO DEALER FOR REPAIR OF THE TRANSFER CASE 3 TIMES. THE ACCELERATOR PEDAL WOULD GET STUCK, WHICH WAS NOT ENABLING THE VEHICLE TO ACCELERATE AND TO CHANGE GEARS. ALSO, WINDSHIELD WIPERS WOULD WORK INTERMITTENTLY, CAUSING VISIBILITY PROBLEMS ON THE ROAD DURING INCLEMENT WEATHER. IN ADDITION, THE BATTERY WOULD DRAIN AND CAUSE THE VEHICLE NOT TO TURN ON. MANUFACTURER WAS CONTACTED BY OWNER NUMEROUS TIMES.*AK

ON TWO OCCASIONS MY 2004 VOLKSWAGEN TOUAREG V-8 EXPERIENCED COMPLETE ELECTRICAL SYSTEM FAILURES. THE VEHICLE WOULD NOT START ON THESE TWO OCCASIONS. THERE WAS NO ELECTRICAL POWER AS IF THE BATTERY WERE COMPLETELY DEPLETED. I DID NOT CAUSE ANY ELECTRICAL/BATTERY DRAIN, I.E. LEAVING ON LIGHTS OR LEAVING ANY ELECTRICAL EQUIPMENT ON. LOCAL VW DEALERSHIP SERVICE CONDUCTED AN ANALYSIS AND FOUND SEVERAL FAULTS STORED. BUT THE SERVICE ADVISER SAID NONE OF THE STORED FAULTS INDICATED WHAT CAUSED THE COMPLETE ELECTRICAL FAILURE. FIRST INCIDENT WAS APRIL, 2004 AND MOST RECENT DEC. 28, 2004. I ALSO EXPERIENCED NUMEROUS OTHER ELECTRICAL AND/OR COMPUTER MALFUNCTIONS. THESE MALFUNCTIONS WERE RELATED TO: ALL-WHEEL DRIVE SYSTEM, DRIVE LINE SYSTEM, STABILITY CONTROL SYSTEM, ANTI-LOCK BRAKES, STEERING INPUT, DOOR LOCKS, INTERIOR LIGHTING FEATURES, TIRE PRESSURE MONITORING, AND KEYLESS REMOTE. ALL-WHEEL DRIVE SYSTEM, DRIVE LINE SYSTEM, ANTI-LOCK BRAKES, AND STEERING INPUT MALFUNCTIONS OCCURRED FOUR TOTAL TIMES. DEALER/SERVICE COULD NOT "DUPLICATE" THE PROBLEM AND NO REPAIRS WERE MADE. THE DOOR LOCKS AND INTERIOR LIGHTING PROBLEMS WERE CONSTANT BUT DEALER/SERVICE COULD NOT "" THE PROBLEM. THE TIRE PRESSURE MONITORING WAS REPAIRED AND HAS BEEN PROBLEM FREE SINCE MARCH 2004. THE KEYLESS REMOTE DOOR LOCK/UNLOCK WAS REPAIRED AND WORKS BETTER BUT HAS NOT BEEN PROBLEM FREE. *NM

WHILE PULLING INTO THE APT. PARKING LOT THE BRAKES FAILED AND THE STEERING WHEEL LOCKED, THERE WAS AN ALERT ON THE CONTROL SCREEN BUT I AM NOT SURE WHAT IT SAID. AS A RESULT THE CAR DROVE OVER A FIRE HYDRANT AND HIT THE TRUNK OF A CAR PARKED NEXT TO THE HYDRANT. BOTH FRONT WHEELS WERE DAMAGED AND THE DRIVERS SIDE WHEEL CAME COMPLETELY OFF. THERE WERE NO PHYSICAL INJURIES AND ONLY ONE PERSON (TOM) WAS INVOLVED IN THE ACCIDENT. THE POLICE WERE CALLED AND THE OFFICER STATED THAT THE BRAKES FELT "MUSHY." NO TICKETS WERE ISSUED. STILL WAITING FOR A ADJUSTER TO VIEW THE CARS INVOLVED. THE CAR WAS PURCHASED NEW IN AUG. AND WAS TAKEN BACK TO THE SERVICE CENTER TWICE WITHIN A MONTH. FIRST FOR AN AIR BAG PROBLEM, 2 FOR A BRAKE WARNING LIGHT. THEY DID NOT DO A DIAGNOSTIC FR THE BRAKES THEY ONLY CHANGED A LIGHT BULB. THE WARNING LIGHT CAME A WENT SPORADICALLY BEFORE THIS SERVICE. *NM

WE HAVE A VOLKSWAGON TOUREG V6 AUTOMATIC AND STANDARD TRANSMISSION. WE BROUGHT THE CAR IN FOR OVELRALL SERVICE AND TO INSPECT TRANSMISSION FOR POSSIBLE FAULTY GEAR BOX. DEALERSHIP REPLACED TRANSFER CASE AS WELL AS INSPECTED CASE STEEPER MOTOR. CAR WAS KEPT FOR THREE DAYS FOR REPAIRS AND THEN ANOTGER THREE DAYS TO GET THE PART AND REPLACE. PERFOMANCE OF THE CARS AUTOMTIC SHIFTING CAPABILITES HAS BEEN POOR. NOTICE THAT CAR HAS PROBLEMS SHIFT FROM 1ST , 2ND TO 3RD. HIGH REVS THE ENGINE. ALSO NOTICE AT HIGHER SPEEDS THE CAR SOMETIME CAUSE THE CAR TO LURCH INTO LOWER GEAR WE HAVE ALSO EXPERIENCED CAR STALLING ON STEEP HILLS WHEN IN GEAR . *AK

WHEN PULLING OUT INTO TRAFFIC FROM A STOP VEHICLE INTERMITENTLY HESITATES FOR A FEW SECONDS. IT SEEMS AS THOUGH THE ENGINE IS NOT RESPONDING TO THE ELECTRONIC THROTTLE OR THE TRANSMISSION IS SLIPPING. THIS IS A DANGEROUS PROBLEM WHEN PULLING INOT TRAFFIC FROM A SIDE STREET OR MAKING ALEFT TURN INTO ONCOMING TRAFFIC. I WAS ALMOST REA-ENDED THE OTHER DAY. I ALSO FEEL THAT IF I MAKE A LEFT TURN INTO ONGOING TRAFFIC WITH A NORMAL MARGIN OF SAFETY, THE VEHICLE COULD HESTITATE AND I COULD BE HIT HEAD-ON OR BROADSIDED. IT IS A DANGEROUS PROBLEM. I HAVE RETURNED THE VEHICLE TO THE DEALER TWICE. THE FIRST TIME THEY SAID THEY LOADED IN NEW ECU FIRMWARE AND NEW TCU FIRMWARE. IT DIDN'T FIX THE PROBLEM. I RETURNED THE VEHICLE TO THE SAME DEALER AND THEY INDICATED THAT THE VOLKSWAGON FACTORY ENGINEERS ARE WORKING ON A NEW FIRMWARE RELEASE AND SHOULD HAVE IT OUT THE FIRST PART OF DECEMBER 2004. THEY SAID THEY WOULD CALL ME TO INSTALL THE NEW FIRMWARE WHEN AVAILABLE.*AK

WHILE DRIVING TRANSMISSION SHIFTED FROM FIFTH GEAR TO FIRST GEAR. CONSUMER PULLED OVER, AND TURNED THE VEHICLE OFF. THEN, VEHICLE WAS REPROGRAMMED, AND CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. AT FIRST THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. BUT THE MECHANIC INFORMED THE DRIVER THAT THE CONTROL MODULE NEEDED TO BE REPLACED. *AK