2004 Volkswagen Touareg

I BROUGHT A VOLKSWAGEN TOUAREG. THIS VEHICLE HAS A LOT PROBLEMS WITH THE BRAKE AND ENGINE. SO I FILED A LEMON REQUEST. LAST MONTH, VW ASKED ME TO DROP THIS VEHICLE TO VW DEALER TO INVESTIGATE THE BRAKE PROBLEM. ON MARCH 23, THE VW EXPERT TEST DROVE MY TOUAREG AND HAD AN ACCIDENT BECAUSE THE BRAKES FAILED. THERE IS A POLICE REPORT. *NM THE REAR WIPER MADE A CLICKING NOISE. UPDATED 05/04/06. *JB THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE ENGINE CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS UPDATED. UPDATED 06/01/06. *JB

CURRENTLY, VW HAS PUBLISHED TECHNICAL SERVICE BULLETIN 27-05-01 AND 27-05-03 FOR THE TOUAREG RELATED TO BAD GROUND CONNECTIONS AT THE BATTERY AND A FAULTY BATCH OF GROUND/POSITIVE WIRES THAT RUN FROM THE GENERATOR TO THE BATTERY. HOWEVER, VW WILL ONLY REPAIR THE VEHICLE IF THE CAR GOES COMPLETELY DEAD, LEAVING THE DRIVER AND OCCUPANTS AT THE MERCY OF THE ENVIRONMENT THEY ARE STRANDED IN. AS THIS IS A SUV, THE ENVIRONMENT COULD BE ONE THAT POSES A THREAT TO THE WELL BEING OF THE OCCUPANTS. I HAVE OPENED CASE # 60111160 WITH VWOA AND EXPRESSED MY CONCERNS TO DWIGHT HARRISON VW IN SNELLVILLE, GA AND HAVE RECEIVED THE SAME RESPONSE......THE CAR HAS TO HAVE AN EXISTING NO-START CONDITION TO QUALIFY. *NM

I TOOK DELIVERY OF MY 2004 VW TOUAREG ON 7-11-04. BY 9-9-04 IT WAS HAVING PROBLEMS. IT HAS BEEN IN 6 TIMES FOR ELECTRICAL PROBLEMS, 3 TIMES FOR THE AC, 3 TIMES FOR THE BATTERY, AND 1-2 TIMES FOR OTHER THINGS. TOMORROW, I WILL BE TAKING IT IN AGAIN FOR FURTHER A/C PROBLEMS, BRAKES THAT CATCH ON THEIR OWN WHILE IN DRIVE, INTERMITTENT FAULTY TRIGGERING OF TIRE PRESSURE MONITORING SYSTEM, AND A HOLE THAT I DISCOVERED ONLY DAY IN THE FIRE BLANKET UNDER THE HOOD. APPARENTLY THE ENGINE HEAT HAS BEEN BURNING A HOLE IN IT AND HAS BURNED AWAY A HOLE RIGHT THROUGH THE BLANKET TO THE HOOD ITSELF, BUT NOT THROUGH THE HOOD YET. THIS CAR HAS MEANT TIME LOST FROM WORK AND AN INORDINATE AMOUNT OF TIME SPENT IN THE SHOP AND PAYING FOR RENTAL CARS. THIS CAR IS A FIRE AND SAFETY HAZARD. FAIRFAX COUNTY CONSUMER PROTECTION (ROY SEGER) HAD CONTACTED VW AS THIS CAR FALLS UNDER THE LEMON LAW. VW RESPONDED THAT THEY WOULD NOT COMPLY, STATING THAT THEY HAD FIXED THE BATTERY. THEIR RESPONSE FAILED TO ACCOUNT FOR THE MULTITUDE OF OTHER PROBLEMS...AND NOW THIS. I HAVE NEVER FELT SO POWERLESS. IS THERE ANYTHING YOU CAN DO TO HELP?? *NM

MY VEHICLE, A 2004 VW TOUAREG LOOSES POWER, THE VOLT METER DROPS TO ZERO AND THEN THE TURN SIGNALS STOP WORKING. ALL THE LIGHTS IN THE VEHICLE DIM AND IF YOU SWITCH THE VEHICLE OFF, IT WILL NOT START AGAIN. THE VEHICLE WAS DRIVE A FEW HOURS EARLIER, WITH NO PROBLEMS. THIS HAS BEEN A RE-OCCURRING PROBLEM WITH THE VEHICLE AT THE DEALERSHIP AT LEAST 5 OR MORE TIMES IN A 2 MONTH PERIOD. *JB

TWICE IN 18 MONTHS THE ENTIRE FRONT GRILL OF OUR 2004 VOLKSWAGEN TOURAEG HAS FLOWN OFF THE CAR, CRASHED INTO THE WINDSHIELD, AND THEN BOUNCED OFF THE TOP OF THE CAR INTO ONCOMING TRAFFIC. IN BOTH CASES THE MOTORIST, AND IN ONE CASE MOTORCYCLIST HAD TO SWERVE TO AVOID BEING HIT. THE FIRST TIME IT HAPPENED WAS IN SUMMER 2004. WE HAD IT REPAIRED AND VW ASSURED US IT WAS A FREAK INCIDENT, BUT IT OCCURRED AGAIN LAST SATURDAY. BOTH TIMES IT OCCURRED WHEN DRIVING AT HIGHWAY SPEED, BUT CERTAINLY NOT EXCESSIVELY. IT HAPPENED ONCE WHEN I WAS DRIVING, AND ONCE TO MY HUSBAND. THERE WAS NO WARNING AT ALL. THE GRILL DID NOT APPEAR TO BE LOOSE OR MAKING ANY RATTLING NOISES. WE FEEL VERY LUCKY THAT SERIOUS INJURY WAS AVOIDED, BUT ARE CONCERNED THAT THIS IS A RECURRING DEFECT THAT WILL SOONER OR LATER LEAD TO INJURY OR DEATH TO THE PEOPLE DRIVING BEHIND US IN PARTICULAR. *NM

ALIGNMENT: SINCE ITS PURCHASE THE CAR WAS NOT PROPERLY ALIGNED. I TOOK IT TO THE DEALER SEVERAL TIMES, AT THE 5,000 MILES, 10,000 MILES, AND 20,000 MILES SERVICES. IT WAS NOT FIXED AT ALL. THE REPAIR SHEET STATED THAT CAR WAS FIXED TO THE MANUFACTURER'S STANDARDS. AT THE 20,000 MILES SERVICE I REQUESTED THE CAR TO REPAIRED BEFORE I TAKE IT BACK. THE DEALER TOLD ME THAT DUE TO THE UNEVEN TIRES THERE WAS NO WAY FOR THEM TO REPAIR THE ALIGNMENT, AND THAT THE ONLY WAY TO FIX IT PROPERLY WAS TO REPLACE THE TIRES FIRST. I REPLACED THE TIRES AND BROUGHT THE CAR BACK. THE DEALER HAD THE CAR IN THE SHOP FOR THREE DAYS THE FIRST TIME. WHEN I TESTED THE CAR AFTER THE FIRST TIME IT WAS NOT FIXED. I TOOK IT BACK AND HAD A DISPUTE WITH THE TECHNICIAN. WHEN OTHER TECHNICIANS TESTED THE CAR THE DEALER DECIDED TO KEEP FOR REPAIR. THE CAR WAS AT THE SHOP FOR TWO DAYS. WHEN IT WAS FINALLY DONE, THE CAR HAD THE SAME PROBLEM. COMPUTER SYSTEM: LIGHTS AND SIGNALS PERIODICALLY STOP WORKING. GAS SENSOR PERIODICALLY STOPS WORKING FOR DAYS. CD PLAYER. PERIODICALLY SKIPS AND DOES NOT WORK. TRANSMISSION: PERIODIC JERKING WHEN SHIFTING TO LOWER SPEEDS. SCREECHING SOUND COMES FROM THE FRONT RIGHT SIDE AFTER 20 -30 MINUTES OF DRIVING. TIRES WERE WORN OUT AFTER 10,000 MILES.*AK

VEHICLE HAS AN INCONSISTENT LACK OF THROTTLE RESPONSE. WHEN PRESSING ACCLERATOR YOU MAY GET A RESPONSE, A DELAYED RESPONSE OR NOTHING. PULLING FROM STOP SIGN WITH A SAFE DISTANCE OF ONCOMOING TRAFFIC VEHICLE HESITATED ALMOST CAUSING COLLISION. HAVE BEEN ALMOST REAR ENDED WHEN VEHICLE DID NOT RESPOND TO THROTTLE AT STOP LIGHT.HAS BEEN TO DEALER 3 TIMES WITH NO RESOLUTION.*AK