NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
507 reportsMileage unknown · Nov 1, 2002
Engine And Engine Cooling
ENGINE OCCASSIONALLY STALLS WHEN SHIFTING FROM A GEAR INTO NEUTRAL (FOR THE PURPOSE OF BRAKING). TODAY IT HAPPENED 3 TIMES STOPPING AT STOP LIGHTS, AND 2 TIMES IN PARKING LOTS. THIS HAS BEEN HAPPENING, OFTEN, ALL WEEK (ONCE AT HIGHWAY SPEEDS, SLOWING FOR AN EXIT RAMP - ENGINE STALLS, POWER STEERING AND BRAKING GOES OUT, NOT GO…
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ENGINE OCCASSIONALLY STALLS WHEN SHIFTING FROM A GEAR INTO NEUTRAL (FOR THE PURPOSE OF BRAKING). TODAY IT HAPPENED 3 TIMES STOPPING AT STOP LIGHTS, AND 2 TIMES IN PARKING LOTS. THIS HAS BEEN HAPPENING, OFTEN, ALL WEEK (ONCE AT HIGHWAY SPEEDS, SLOWING FOR AN EXIT RAMP - ENGINE STALLS, POWER STEERING AND BRAKING GOES OUT, NOT GOOD). THIS PROBLEM WAS 'FIXED' AT AROUND 40K MILES WHEN A 'WASTE SOLENOID GATE' AND A 'TURBO VALVE' WERE REPLACED AT THE DEALERSHIP OVER 3 SEPARATE VISITS. THE STALLING WAS GONE FOR ABOUT 6000 MILES, BUT NOW IT HAS RETURNED. THIS MAY BE CONNECTED WITH THE 'CHECK ENGINE LIGHT' WHICH WAS ON AT THAT TIME, AND HAS FLASHED ON RECENTLY. I'M PLANNING ON TAKING IT TO A LOCAL VW SHOP SOON TO GET THIER OPINION. DT
NHTSA ODI #769192
Mileage unknown · Oct 29, 2002
Engine And Engine Cooling
THE BELLY PAN BECAME DISLODGED FROM THE FRONT UNDERCARRIAGE AS I ACCELERATED ONTO A MAJOR HIGHWAY. WHEN I STOPPED FOR ASSISTANCE AT THE NEAREST GAS STATION. THE TWO MECHANICS ON DUTY TOLD ME THAT THEY HAD SEEN EIGHT SIMILAR INSTANCES THAT WEEK, ALL INVOLVING VOLKSWAGENS. TO MY KNOWLEDGE, I HADN'T RAN INTO ANY CURBS OR BELGIAN BL…
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THE BELLY PAN BECAME DISLODGED FROM THE FRONT UNDERCARRIAGE AS I ACCELERATED ONTO A MAJOR HIGHWAY. WHEN I STOPPED FOR ASSISTANCE AT THE NEAREST GAS STATION. THE TWO MECHANICS ON DUTY TOLD ME THAT THEY HAD SEEN EIGHT SIMILAR INSTANCES THAT WEEK, ALL INVOLVING VOLKSWAGENS. TO MY KNOWLEDGE, I HADN'T RAN INTO ANY CURBS OR BELGIAN BLOCKS WITH THE FRONT OF MY CAR RECENTLY. I BELIEVE THAT ALL THE SCREWS/BOLTS THAT HAD HELD UP THE PAN HAD FALLLEN OUT OVER TIME. THREE DAYS LATER, I TOOK THE CAR TO A VW DEALER, BECAUSE ONLY A DEALER HAD THE RIGHT FASTENERS TO SECURE THE PAN. THEY TOLD ME THAT THE PAN WAS SCRAPED IN THE FRONT, THAT I MUST HAVE HIT SOMETHING FOR THE PAN TO FALL OFF. I DISAGREE I THINK THE SCREWS FELL OUT OVER TIME. THE MECHANICS HAD THE OPINION THAT THE DESIGN OF THE SCREWS/BOLTS IS FLAWED, SINCE THEY HAD SEEN THIS SITUATION HAPPEN ON SO MANY RECENT MODEL VWS. I'D LIKE TO KNOW IF THERE IS A TREND OF VW BELLY PANS COMING LOOSE OVER TIME. I WAS TOLD THAT THE BELLY PAN SERVES TO DEADEN ROAD NOISE. ISN'T IT PURPOSE ALSO TO PROTECT THE UINDERCARRIAGE? IF SO, IT SHOULD BE ABLE TO WITHSTAND SCRAPING UP AGAINST CURBS OR SURVIVNG ASSAULT FROM OTHER REGULAR ROAD DEBRIS. THE FACT THAT THE BELLY PAN MAY FALL OFF WITHOUT WARNING AT ANY TIME IS A DANGEROUS SITUATION. DT
NHTSA ODI #769063
Mileage unknown · Oct 26, 2002
Engine And Engine Cooling
I BOUGHT MY 2000 VOLKSWAGEN PASSAT FROM GEORGIA AUTO SQUARE IN ATHENS, GA. IT WAS BRAND NEW WITH NO MILES. I HAVE HAD ALL SERVICE REQUIREMENTS & RECOMMENDATIONS DONE AT THIS DEALER. MY CAR HESITATES & LOSES POWER WHEN TRYING TO PASS OTHER CARS ON TWO LANE ROADS, ACCELERATING ONTO THE EXPRESSWAY OR ACCELERATING WHILE ON THE EXPRE…
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I BOUGHT MY 2000 VOLKSWAGEN PASSAT FROM GEORGIA AUTO SQUARE IN ATHENS, GA. IT WAS BRAND NEW WITH NO MILES. I HAVE HAD ALL SERVICE REQUIREMENTS & RECOMMENDATIONS DONE AT THIS DEALER. MY CAR HESITATES & LOSES POWER WHEN TRYING TO PASS OTHER CARS ON TWO LANE ROADS, ACCELERATING ONTO THE EXPRESSWAY OR ACCELERATING WHILE ON THE EXPRESSWAY. I HAVE TAKEN MY CAR TO THE DEALER ONE HOUR AWAY SIX TO SEVEN TIMES OVER A YEAR (NOT INCLUDING THE TIMES IT WAS IN FOR ROUTINE MAINTENANCE). THEY HAVE KEPT MY CAR OVER 50 DAYS TRYING TO FIND THE PROBLEM, WHICH THEY CLAIM, IS A WET AIR FILTER. THEY TOLD ONCE THAT THEY HAD TO REMOVE THE SNOW GUARD, WHICH WORKED WITH OTHER CARS EXPERIENCING THIS PROBLEM (OBVIOUSLY I AM NOT THE ONLY ONE). THIS SEEMS BIZARRE SINCE IT DOESN'T APPEAR TO BE WEATHER RELATED. HOW DOES WATER GET INTO AN AIR FILTER (IF THAT IN FACT IS THE PROBLEM) AND WHY AFTER ALL THIS TIME HAVEN'T THEY BEEN ABLE REMEDY IT? I HAVE HAD NUMEROUS CLOSE CALLS INVOLVING MY FAMILY & OTHER DRIVERS UNFORTUNATE ENOUGH TO BE NEAR ME DURING THESE POWER FAILURES. BEING IN SEVERAL LIFE THREATENING SITUATIONS AFTER BEING ASSURED THAT MY CAR WAS FIXED, THEIR SERVICE MANAGER APOLOGIZED FOR "MY INCONVENIENCE". THREE WEEKS AGO WHILE DRIVING TO A FUNERAL, MY CAR STALLED WHILE MERGING AT I-985 & I-85. AFTER SUDDENLY LOSING POWER & TERRIFYING ME AND THE DRIVER BEHIND ME, WHO SAW THAT I EXPERIENCING TROUBLE, THE CAR FINALLY STARTED JERKING, LET OUT A BILLOW OF SMOKE & FINALLY (AND THANKFULLY) CAUGHT & DROVE ON. I HAVE BEEN FORCED TO DRIVE A NISSAN WITH 240,000 MILES ON IT WHILE I PAY FOR A VOLKSWAGEN WITH A LITTLE OVER 40,000 MILES, WHICH ONCE AGAIN SITS AT THE DEALER'S. THIS TIME HE HAS HAD IT FOR OVER A WEEK (TEST DRIVING, YET AGAIN) THE CAR I AM PAYING FOR. HE HAS ADMITTED PREVIOUS TIMES EXPERIENCING THE EXACT PROBLEMS I REPORTED WHILE DRIVING THE VEHICLE. YET, THE DEALER AND THE VOLKSWAGEN REP CONTINUE TO EXERCISE RECKLESS DISREGARD FOR MY LIFE, MY FAMILY'S LIVES, AND OTHERS ON THE ROAD. DT
NHTSA ODI #768943
Mileage unknown · Oct 8, 2002
Air Bags
CONSUMER STATES THAT THE AIR BAG SENOR LIGHT CAME ON AND STAYED ON. VEHICLE RAN OVER A SMALL ROCK AND THE AIR BAG DEPLOYED. WHICH CAUSE DAMAGE TO VEHICLE. REPLACED AIR BAG, SENOR LIGHT CAME BACK ON AND STAYED ON. *MR
NHTSA ODI #8020378
Mileage unknown · Sep 19, 2002
Visibility
IN THE PAST 12 MONTHS, I HAVE HAD THE WINDOW REGULATOR IN MY VEHICLE REPLACED 4 TIMES. UPON RESEARCHING, THERE APPEARS TO BE (LITERALLY) HUNDREDS OF CUSTOMERS WITH THE SAME COMPLAINT. I UNDERSTAND THERE IS A SHORTAGE OF REPLACEMENT PARTS, THERE NEEDS TO BE A RECALL. WILL VOLKSWAGEN DO NOTHING UNTIL SLAPPED WITH A CLASS ACTION …
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IN THE PAST 12 MONTHS, I HAVE HAD THE WINDOW REGULATOR IN MY VEHICLE REPLACED 4 TIMES. UPON RESEARCHING, THERE APPEARS TO BE (LITERALLY) HUNDREDS OF CUSTOMERS WITH THE SAME COMPLAINT. I UNDERSTAND THERE IS A SHORTAGE OF REPLACEMENT PARTS, THERE NEEDS TO BE A RECALL. WILL VOLKSWAGEN DO NOTHING UNTIL SLAPPED WITH A CLASS ACTION LAW SUIT BECAUSE SOMEONE DIES FROM A WINDOW MALFUNCTION IN AN AUTO ACCIDENT?*AK
NHTSA ODI #767409
Mileage unknown · Aug 19, 2002
Engine And Engine Cooling
SECONDARY AIR INJECTION PUMP USED FOR IGNITION HAS FAILED. WHEN STARTING VEHICLE IT MAKES A LOUD WINING NOISE. HARD PART REPLACED 3 TIMES, BUT PROBLEM REOCCURRED. *AK
NHTSA ODI #8016599
Mileage unknown · Aug 12, 2002
Air Bags
RIGHT FRONT SEAT SIDE AIR BAG DEPLOYED WHEN CONSUMER HIT A POTHOLE, DAMAGE TO RIGHT WHEEL AND TIRE, VEHICLE NEEDED AN ALIGNMENT, CLAIM 13-7212-517. *SLC
NHTSA ODI #6901313
Mileage unknown · Aug 8, 2002
Power TrainVehicle Speed Control
WHILE DRIVING AT 45MPH VEHICLE DECELERATED TO 5MPH, LIKE THE BRAKES WERE BEING APPLIED. CONSUMER PRESSED ACCELERATOR, HOWEVER VEHICLE WOULD NOT ACCELERATE. TRANSMISSION WILL NOT SHIFT GEARS. DROVE VEHICLE AT 15 MPH. VEHICLE DECELERATED AT 5 MPH, AND MASHING THE ACCELERATOR TO THE FLOOR DID NOT INCREASE THE SPEED. BOTH HAPPE…
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WHILE DRIVING AT 45MPH VEHICLE DECELERATED TO 5MPH, LIKE THE BRAKES WERE BEING APPLIED. CONSUMER PRESSED ACCELERATOR, HOWEVER VEHICLE WOULD NOT ACCELERATE. TRANSMISSION WILL NOT SHIFT GEARS. DROVE VEHICLE AT 15 MPH. VEHICLE DECELERATED AT 5 MPH, AND MASHING THE ACCELERATOR TO THE FLOOR DID NOT INCREASE THE SPEED. BOTH HAPPENED IN A DURATION OF 5-7 MINS. THE VEHICLE THEN RESUMED AT NORMAL OPERATION. CONSUMER HAD TAKEN VEHICLE TO THE DEALER, NO PROBLEM WAS DETERMINED. DEALER CLAIMED THAT THE VW FACTORY CONTACT HAD NO RECORD OF ABERRANT ACTION AND HAD NO FIX FOR THE PROBLEM. *SCC
NHTSA ODI #8015830
Mileage unknown · Aug 8, 2002
Power TrainVehicle Speed Control
FIRST PROBLEM 07/2002 DRIVING AT APPROXIMATELY 45 MPH, CAR DECELERATED AS THOUGH BRAKES APPLIED TO ABOUT 5MPH. TRANSMISSION (AUTOMATIC) DROPPED TO LOW GEAR. RESPONDED BY DEPRESSING ACCELERATOR ALL THE WAY DOWN WITH NO INCREASE IN SPEED. CAR ACTED LIKE THERE WAS EITHER A TRANSMISSION OR FUEL FEED PROBLEM. A SECOND SIMILAR OCCUR…
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FIRST PROBLEM 07/2002 DRIVING AT APPROXIMATELY 45 MPH, CAR DECELERATED AS THOUGH BRAKES APPLIED TO ABOUT 5MPH. TRANSMISSION (AUTOMATIC) DROPPED TO LOW GEAR. RESPONDED BY DEPRESSING ACCELERATOR ALL THE WAY DOWN WITH NO INCREASE IN SPEED. CAR ACTED LIKE THERE WAS EITHER A TRANSMISSION OR FUEL FEED PROBLEM. A SECOND SIMILAR OCCURRENCE TOOK PLACE 08/2002 EXCEPT THIS TIME CAR EXHIBITED SIMILAR TRAIT AFTER HAVING BEEN PARKED. ON BOTH OCCASIONS, THE IDENTICAL PROBLEM LASTED APPROXIMATELY FIVE TO SEVEN MINUTES AND THEN THE VEHICLE RESUMED NORMAL OPERATION. AFTER THE SECOND EPISODE, CONTACTED VW DEALER, THE IMPORTED CAR STORE, 1432 S HARBOR CITY BLVD., MELBOURNE, FL WHO PERFORMED DIAGNOSTIC TESTS, BUT COULD FIND NO CAUSATIVE FACTOR. WHILE IN THE DEALER SERVICE WAITING ROOM, AFEMALE OWNING A VW JETTA, SPOKE OF HAVING A VERY SIMILAR PROBLEM WITH HER 2001 0R 2002 MODEL. HAD WE BEEN TRAVELING ON AN INTERSTATE HIGHWAY AND HAD THESE PROBLEMS, THE ACTION OF THE VEHICLE COULD VERY LIKELY RESULT IN AN ACCIDENT INVOLVING PERSONAL INJURY OR DEATH. EVERY TIME I OPERATE THE CAR, I FEEL AS THOUGH A REPETITION OF HTE BEHAVIOR COULD HAPPEN AND I FEEL THE SAFETY OF ANY OCCUPANTS OF THE CAR ARE IN JEAPORDY. *AK
NHTSA ODI #765379
Mileage unknown · Jul 25, 2002
Visibility
CONSUMER STATES WHILE DRIVING THE VEHICLES SUN ROOF SUDDENLY SHATTERED, CAUSE IS UNKNOWN. TOOK TO DEALER AND THEY STATED IT PROBABLY WAS A ROCK.*JB *JB
NHTSA ODI #8014774
NHTSA investigations
7EA07014 · Passenger Engine Compartment Fires
Opened Sep 28, 2007 · Closed Jul 7, 2008
Status: closed (inferred from source dates) · Electrical System:ignition; Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Additional source detail variants (2)
Electrical System:ignition
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
PE07024 · Passenger/engine Compartment Fires
Opened May 10, 2007 · Closed Sep 28, 2007
Status: closed (inferred from source dates) · Electrical System:ignition
MANY OF THE FIRE REPORTS ALLEGE THAT THE VEHICLE FIRE WAS ATTRIBUTED TO IGNITION COIL FAILURE.VW PROVIDED ADDITIONAL DATA REGARDING ITS ANALYSIS OF VEHICLE FIRES AND A DETAILED DESCRIPTION OF THE THREE DIFFERENT ENGINES AND IGNITION SYSTEMS FOR THE SUBJECT VEHICLES.ODIFINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.TO FACILITATE ACQUISITION AND ANALYSIS OF ADDITIONAL INFORMATION, THIS INVESTIGATIONHAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-014).
DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA03020 · Passenger Air Bag Lid Failure
Opened Oct 7, 2003 · Closed Apr 23, 2004
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Air Bags
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
PE03021 · Passenger Sir Door Mounting Stud Failure
Opened May 23, 2003 · Closed Oct 7, 2003
Status: closed (inferred from source dates) · Air Bags:frontal
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRODUCTION BY ELIMINATING A WELDING PROCESS.ODI HAS UPGRADED ITS INVESTIGATION TO ENGINEERING ANALYSIS (EA03-020).
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
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