NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
25 reportsClear category filter130,000 miles · May 18, 2014
Electrical SystemEngineService Brakes
I HAVE HAD MY 2000 VW PASSAT SINCE 2006 AND HAVE HAD ONLY REGULAR WEAR AND TEAR UNITL ABOUT 3 WEEKS AGO. I WAS DRIVING ON 95 IN FORT LAUDERDALE, FL MOVING AT ABOUT 65-70 MPH WHEN THE ENGINE SHUT OFF, POWER STEERING WAS GONE AND PUSHING BRAKES TOOK ALL I HAD TO TRY AND SAFELY STEER AND COME TO A COMPLETE STOP CROSSING OVER 5 LANE…
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I HAVE HAD MY 2000 VW PASSAT SINCE 2006 AND HAVE HAD ONLY REGULAR WEAR AND TEAR UNITL ABOUT 3 WEEKS AGO. I WAS DRIVING ON 95 IN FORT LAUDERDALE, FL MOVING AT ABOUT 65-70 MPH WHEN THE ENGINE SHUT OFF, POWER STEERING WAS GONE AND PUSHING BRAKES TOOK ALL I HAD TO TRY AND SAFELY STEER AND COME TO A COMPLETE STOP CROSSING OVER 5 LANES OF TRAFFIC TO THE BREAK-DOWN LANE. ONCE I WAS COMPLETELY STOPPED I WAS ABLE TO TURN THE KEY TO THE OFF POSITION AND RESTART THE VEHICLE. ASIDE FROM THE ENGINE, STEERING AND BRAKES ALL OTHER FUNCTIONS WERE OR AT LEAST SEEMED TO STILL BE WORKING (IE: DASH LIGHTS, RADIO, WINDOWS) THE VEHICLE DID THIS 4 MORE TIMES WHILE I ATTEMPTED TO DRIVE TO THE NEAREST EXIT AND CALL FOR ASSISTANCE. I TESTED ALL THE FUSES AND THEY ALL WERE IN WORKING ORDER AND THE NEXT SET OF SYMPTOMS OCCURRED A WEEK LATER. I WAS TRYING TO UNLOCK THE CAR WITH THE REMOTE AND THERE WAS NOT CONNECTION BEING MADE BETWEEN THE KEY AND THE CAR, I MANUALLY UNLOCKED THE DOORS AND PUT THE KEY IN THE IGNITION. THE ENGINE DIDNT START OR EVEN ATTEMPT TO TURN OVER. ALL DASH LIGHTS WERE ON AS WELL AS THE RADIO, HOWEVER, I HAD LOST THE POWER WINDOWS, LOCKS, TRUNK, GAS LID AND ALL INTERIOR LIGHT FUNCTIONS. I CURRENTLY HAVE THE VEHICLE BEING LOOKED AT AND HOPE TO GIVE AN UPDATE WHEN I FIND OUT THE ISSUE. UPDATED 12/1/2014 *JS
NHTSA ODI #10592205
80,000 miles · Jul 5, 2006
Steering
STEERING TIE RODS AND FRONT SUSPENSION ARE WORN OUT ON VW PASSAT MAKING STEERING VERY INACCURATE AND IN A STATE OF CONSTANT STEERING INPUT TO MAINTAIN STRAIGHT DIRECTION OF VEHICLE. AFRAID THIS WILL LEAD TO AN ACCIDENT. CAR HAS ONLY 82,000 MILES ON IT AND THIS IS THE FIRST TIME I HAVE EVER HEARD OF SUCH COMPLETE IMPENDING FAI…
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STEERING TIE RODS AND FRONT SUSPENSION ARE WORN OUT ON VW PASSAT MAKING STEERING VERY INACCURATE AND IN A STATE OF CONSTANT STEERING INPUT TO MAINTAIN STRAIGHT DIRECTION OF VEHICLE. AFRAID THIS WILL LEAD TO AN ACCIDENT. CAR HAS ONLY 82,000 MILES ON IT AND THIS IS THE FIRST TIME I HAVE EVER HEARD OF SUCH COMPLETE IMPENDING FAILURE OF A FRONT SUSPENSION. I UNDERSTAND THAT THIS IS COMMON IN PASSATS. IT SEEMS TO ME THIS IS A DESIGN FLAW THAT SHOULD BE CORRECTED. *JB
NHTSA ODI #10161541
Mileage unknown · Feb 11, 2006
Service Brakes, HydraulicSteeringSuspension
MY 2000 VW PASSAT WITH 60,000 MILES HAS 2 SERIOUS AND EXPENSIVE PROBLEMS FIRST ONE WAS WHEN I NOTICED A LOUD POPPING NOISE ON BUMPS AND STEERING WAS VERY UNSTABLE ON BUMPS. TOOK IT TO A SHOP AND THEY TOLD ME IT WAS THE CONTROL ARMS AND TIE ROD ENDS AND THAT BOTH WERE DEALER ITEMS. SO UPON GOING TO THE DEALER THEY TOLD ME THEY NE…
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MY 2000 VW PASSAT WITH 60,000 MILES HAS 2 SERIOUS AND EXPENSIVE PROBLEMS FIRST ONE WAS WHEN I NOTICED A LOUD POPPING NOISE ON BUMPS AND STEERING WAS VERY UNSTABLE ON BUMPS. TOOK IT TO A SHOP AND THEY TOLD ME IT WAS THE CONTROL ARMS AND TIE ROD ENDS AND THAT BOTH WERE DEALER ITEMS. SO UPON GOING TO THE DEALER THEY TOLD ME THEY NEEDED $90 DOLLARS BEFORE THEY COULD EVEN LOOK @ IT. SO I SAID NO BUT HOW MUCH ARE THE PARTS AND TURNS OUT THERE MORE THAN $500 DOLLARS. THREE WEEKS LATER MY ABS LIGHT AND ASR LIGHT COMES ON AND IT READS IN THE MIDDLE OF THE DASH TO STOP! BRAKE FAULT SO READING THIS WITH MY FAMILY IN THE CAR I IMMEDIATELY PULL OVER FIND OUT WHERE THE NEAREST VW DEALER IS AND ASK THEM TO INSPECT THE PROBLEM. WELL THAT WAS EASIER SAID THAN DONE FIRST THEY WANTED THE $90 DOLLARS AGAIN BEFORE THEY WOULD LOOK AT IT AND SINCE I DIDN'T HAVE THE MONEY THERE WAS NOTHING THEY COULD DO! NOTHING THEY CAN DO!! THAT'S CRAZY!! AFTER ARGUING WITH THEM ON WHY THEY DON'T WANT TO LOOK AT IT BUT IT COULD CAUSE A SERIOUS ACCIDENT THEY SAID THERE'S NO IMMEDIATE PROBLEM ITS OK TO DRIVE BUT IT COULD BE THE ABS MODULE OR THE DASH CLUSTER ITS SELF. SO I ASKED THE PRICE ABS $1200 DOLLARS NEW DASH OVER $700 AND THAT'S NOT INCLUDING LABOR.. SO SORRY TO SAY BUT VW LOST A CUSTOMER WITH ME AND MY FAMILY AND FRIENDS. THE CAR IS JUST TO NEW FOR THIS TYPE OF STUFF TO HAPPEN THERE SHOULD BE A RECALL ON THIS BECAUSE I KNOW IM NOT THE ONLY ONE. AND JUST TO ADD, MY OLD CAR WHICH I HAVE TO DRIVE NOW SINCE I DON'T HAVE THE MONEY TO FIX THE PROBLEMS WITH THE VW IS A HONDA PRELUDE WITH 185,000 MILES AND STILL NO PROBLEMS. *JB
NHTSA ODI #10150012
95,000 miles · Nov 15, 2005
Steering
PREMATURE TIE ROD FAILURE. LEFT AND RIGHT TIE ROD ENDS ARE PREMATURELY WORN RESULTING IN THE PASSENGER SIDE TIE ROD IN BREAKING, PARTS NEED TO REPAIR DAMAGE, LEFT AND RIGHT TIE ROD ASSEMBLY, BALL JOINTS, 1/2 SHAFTS. ESTIMATED REPAIR COST $1678. *NM
NHTSA ODI #10142790
37,000 miles · Aug 9, 2005
Steering
MY 2000 VW PASSAT, WITH 38,000 MILES, HAS WORN TIE RODS TO THE POINT WHERE I HAVE BEEN ADVISED IT COULD BE DANGEROUS TO DRIVE. THIS PROBLEM WAS DISCOVERED WHEN THE CAR WAS HAVING AN OIL CHANGE AND I MENTIONED I HAD BEEN HEARING CREAKING SOUNDS FROM THE FRONT WHILE DOING 3 POINT TURNS OVER THE PAST MONTH. MY MECHANIC (NOT A DEA…
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MY 2000 VW PASSAT, WITH 38,000 MILES, HAS WORN TIE RODS TO THE POINT WHERE I HAVE BEEN ADVISED IT COULD BE DANGEROUS TO DRIVE. THIS PROBLEM WAS DISCOVERED WHEN THE CAR WAS HAVING AN OIL CHANGE AND I MENTIONED I HAD BEEN HEARING CREAKING SOUNDS FROM THE FRONT WHILE DOING 3 POINT TURNS OVER THE PAST MONTH. MY MECHANIC (NOT A DEALER) THOUGHT THERE HAD BEEN A RECALL FOR THE PROBLEM. UPON CHECKING, THE RECALL WAS FOR 1999 PASSATS ONLY. SINCE THE 2000 MODEL IS THE EXACTLY THE SAME AS THE 1999 MODEL, WHY WAS THIS RECALL NOT EXTENDED TO THE 2000 CARS? I NOW HAVE TO REPLACE THE TIE RODS AT MY OWN EXPENSE. PLEASE NOTE THE SERVICE ACTION ISSUED BY VW IN NOVEMBER 2004 DID NOT INCLUDE THE TIE RODS. *JB
NHTSA ODI #10132074
55,000 miles · Mar 29, 2005
SteeringSuspension
UPPER CONTROL ARM BUSHINGS (4 UPPER CONTROL ARMS, 2 PER SIDE) ARE TORN AND SUSPENSION HAS PLAY COUPLED WITH LOOSE STEERING RESULTING IN NOISE.
NHTSA ODI #10116030
59,795 miles · Mar 7, 2005
Steering
WE TOOK OUR 2000 VW PASSAT IN TO THE VW DEALER FOR STATE SAFETY AND WERE TOLD THAT OUR DRIVERS SIDE TIE ROD WAS UNSAFE TO DRIVE ON AND THAT THE PASSANGER SIDE WOULD NEED TO BE REPLACED SOON ALSO. WE TOOK IT TO OUR REGULAR MECHANIC FOR A SECOND OPINION AND HE WAS SHOCKED HOW BAD OF CONDITION THEY WERE A YEAR 2000 AND HAVING 55,00…
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WE TOOK OUR 2000 VW PASSAT IN TO THE VW DEALER FOR STATE SAFETY AND WERE TOLD THAT OUR DRIVERS SIDE TIE ROD WAS UNSAFE TO DRIVE ON AND THAT THE PASSANGER SIDE WOULD NEED TO BE REPLACED SOON ALSO. WE TOOK IT TO OUR REGULAR MECHANIC FOR A SECOND OPINION AND HE WAS SHOCKED HOW BAD OF CONDITION THEY WERE A YEAR 2000 AND HAVING 55,000 MILES. WE HAD TO REPLACE THE LEFT FRONT OUTER TIE ROD END; LINK ROD; AND LEFT FRONT UPPER BALL JOINT TOTAL COST WAS 370.00 AND WE WILL NEED TO DO THE SAME SOON FOR THE LEFT FRONT SIDE VERY SOON. I AM APPALLED THAT VW IS AWARE OF THESE COMPLAINTS IN THE 2000 MODEL AND HAS NOT ISSUED A RECALL. *AK
NHTSA ODI #10112680
61,000 miles · Feb 16, 2005
SteeringSuspension
UPPER CONTROL ARMS ARE FAILING AND DANGEROUS, WHICH IS LEADING TO THE TIE RODS FAILING. I AM TOLD THE CAR IS UNSAFE TO DRIVE. VW QUOTED ME $1100 TO MAKE MY CAR SAFE TO DRIVE. I AM PUZZLED THAT VW IS UNCONCERNED ABOUT LIFE AND SAFETY ISSUE FOR THE OWNER AND OTHER DRIVERS. I HAVE SEEN MANY WEBSITES ASKING FOR OWNERS TO CONTACT NHT…
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UPPER CONTROL ARMS ARE FAILING AND DANGEROUS, WHICH IS LEADING TO THE TIE RODS FAILING. I AM TOLD THE CAR IS UNSAFE TO DRIVE. VW QUOTED ME $1100 TO MAKE MY CAR SAFE TO DRIVE. I AM PUZZLED THAT VW IS UNCONCERNED ABOUT LIFE AND SAFETY ISSUE FOR THE OWNER AND OTHER DRIVERS. I HAVE SEEN MANY WEBSITES ASKING FOR OWNERS TO CONTACT NHTSA ABOUT THIS ISSUE.*AK
NHTSA ODI #10110661
42,275 miles · Dec 28, 2004
Steering
2000 VW PASSAT WITH ONLY 42,000 HAD WORN TIE RODS TO THE POINT WHERE IT WAS DANGEROUS TO DRIVE. FORTUNATELY THIS WAS DISCOVERED WHEN THE CAR WAS TAKEN IN TO THE DEALER FOR OTHER MAINTENANCE/SERVICE WORK. THE TIE RODS WERE REPLACED AT THE OWNER'S COST. VW REFUSED TO PAY FOR THE REPAIRS EVEN THOUGH THERE WERE TWO RECALLS FOR TI…
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2000 VW PASSAT WITH ONLY 42,000 HAD WORN TIE RODS TO THE POINT WHERE IT WAS DANGEROUS TO DRIVE. FORTUNATELY THIS WAS DISCOVERED WHEN THE CAR WAS TAKEN IN TO THE DEALER FOR OTHER MAINTENANCE/SERVICE WORK. THE TIE RODS WERE REPLACED AT THE OWNER'S COST. VW REFUSED TO PAY FOR THE REPAIRS EVEN THOUGH THERE WERE TWO RECALLS FOR TIE RODS ON 1999 PASSATS (NHTSA CAMPAIGN ID #99V248000 AND 00V414000). VW ALSO JUST ISSUED A "SERVICE ACTION" IN NOVEMBER 2004 FOR CHECKING/REPLACING FRONT SUSPENSION LOWER CONTROL ARMS. HOWEVER I WAS TOLD THAT THIS SERVICE ACTION DID NOT INCLUDE TIE RODS. I BELIEVE VW IS ATTEMPTING TO CIRCUMVENT A RECALL BY ISSUING THIS "SERVICE ACTION" BULLETIN, AND BY NOT COVERING PROBLEMS WITH TIE RODS IN THIS SERVICE ACTION MAINTENANCE. SINCE THE PRIOR YEAR OF PASSAT (THE 1999 MODEL) HAD PROBLEMS WITH THE TIE ROD AND THE RECALL WAS AFTER THE 2000 PASSATS WENT ON THE MARKET, IT IS MOST PROBABLE THAT THE SAME PROBLEMS WERE STILL PRESENT IN THE 2000 PASSAT. *JB
NHTSA ODI #10104641
Mileage unknown · Nov 30, 2004
Steering
WHILE DRIVING 20 MPH HEARD A LOUD NOISE COMING FROM THE FRONT AND THE VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE TIE RODS NEEDED TO BE REPLACED. *AK
NHTSA ODI #10101878
NHTSA investigations
7EA07014 · Passenger Engine Compartment Fires
Opened Sep 28, 2007 · Closed Jul 7, 2008
Status: closed (inferred from source dates) · Electrical System:ignition; Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Additional source detail variants (2)
Electrical System:ignition
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
PE07024 · Passenger/engine Compartment Fires
Opened May 10, 2007 · Closed Sep 28, 2007
Status: closed (inferred from source dates) · Electrical System:ignition
MANY OF THE FIRE REPORTS ALLEGE THAT THE VEHICLE FIRE WAS ATTRIBUTED TO IGNITION COIL FAILURE.VW PROVIDED ADDITIONAL DATA REGARDING ITS ANALYSIS OF VEHICLE FIRES AND A DETAILED DESCRIPTION OF THE THREE DIFFERENT ENGINES AND IGNITION SYSTEMS FOR THE SUBJECT VEHICLES.ODIFINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.TO FACILITATE ACQUISITION AND ANALYSIS OF ADDITIONAL INFORMATION, THIS INVESTIGATIONHAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-014).
DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA03020 · Passenger Air Bag Lid Failure
Opened Oct 7, 2003 · Closed Apr 23, 2004
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Air Bags
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
PE03021 · Passenger Sir Door Mounting Stud Failure
Opened May 23, 2003 · Closed Oct 7, 2003
Status: closed (inferred from source dates) · Air Bags:frontal
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRODUCTION BY ELIMINATING A WELDING PROCESS.ODI HAS UPGRADED ITS INVESTIGATION TO ENGINEERING ANALYSIS (EA03-020).
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
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