IllustrationTURBO STARTED SUCKING UP OIL, EVENTUALLY LEADING TO ENGINE FAILURE. *JB
2000 Volkswagen Passat
Owner reports · Recalls · Investigations
More warning signs than most Passat years
Owner complaints for the 2000 Volkswagen Passat are substantially higher than the model-year median of 110.
About this comparison →How this year compares
Owner complaints by model year
Compare all Passat years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
200–25K
5625–50K
11950–75K
8275–100K
56100–150K
13150K+
346 reports with mileage · 161 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 160 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 94 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports25 fire reports10 injury reports
What owners actually said
507 reportsTHERE WERE NO EVENTS LEADING UP TO THIS INCIDENT. THE HEATER CORE BROKE ON MY 2000 VOLKSWAGEN PASSAT. WHEN THIS HAPPENED WHITE SMOKE WAS EMITTING INTO THE PASSENGER COMPARTMENT CAUSING A FILM ON THE WINDSHIELD. THIS CAUSED A FOG ON THE WINDOWS REDUCING MY VISIBILITY SEVERELY CAUSING ME TO HAVE TO PULL OVER QUICKLY. THE SMOKE HAS…
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THERE WERE NO EVENTS LEADING UP TO THIS INCIDENT. THE HEATER CORE BROKE ON MY 2000 VOLKSWAGEN PASSAT. WHEN THIS HAPPENED WHITE SMOKE WAS EMITTING INTO THE PASSENGER COMPARTMENT CAUSING A FILM ON THE WINDSHIELD. THIS CAUSED A FOG ON THE WINDOWS REDUCING MY VISIBILITY SEVERELY CAUSING ME TO HAVE TO PULL OVER QUICKLY. THE SMOKE HAS AN ODOR OF ANTIFREEZE AND IN FACT THAT IS WHAT IT WAS. WHEN I GOT HOME I CHECKED THE ANTIFREEZE AND IT HAD DROPPED TO HALF OF WHAT IT WAS. THIS IS A KNOWN ISSUE AT VOLKSWAGEN WHOSE ONLY RECOURSE IS THAT I SHOULD HAVE PURCHASED THE EXTENDED WARRANTY WHEN I BOUGHT THE CAR. THE WORST PART ABOUT THIS ENTIRE EXPERIENCE IS THAT AFTER NEARLY CRASHING MY CAR I HAVE TO PAY $1200.00 TO REPAIR THIS DEFECT. *NM
ABS MODULE FAILURE: THIS PROBLEM INITIALLY AROUSED IN 2004 WHICH WAS SERVICED BY A LOCAL VW DEALERSHIP IN SAN FRANCISCO. THE TECHNICIAN RESET THE CODE WHICH MADE THE BEEPING STOP AND MADE THE LIGHT DISAPPEAR TEMPORARILY. WHEN IT CAME BACK ON AGAIN A FEW WEEKS LATER, I CONTACTED THE SAME DEALERSHIP WHO ADVISED ME THAT SINCE "I…
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ABS MODULE FAILURE: THIS PROBLEM INITIALLY AROUSED IN 2004 WHICH WAS SERVICED BY A LOCAL VW DEALERSHIP IN SAN FRANCISCO. THE TECHNICIAN RESET THE CODE WHICH MADE THE BEEPING STOP AND MADE THE LIGHT DISAPPEAR TEMPORARILY. WHEN IT CAME BACK ON AGAIN A FEW WEEKS LATER, I CONTACTED THE SAME DEALERSHIP WHO ADVISED ME THAT SINCE "IT'S NOT A SAFETY CONCERN, I DIDN'T NEED TO GET THAT PROBLEM FIXED RIGHT AWAY." IN THE BEGINNING, THE ABS LIGHT WAS TEMPERAMENTAL. IT WOULD COME ON AND OFF BUT IT HAS BEEN ON CONSISTENTLY SINCE APRIL/MAY 2005. I ATTEMPTED TO GET IT FIXED A FEW TIMES TO NO AVAIL. I WAS TOLD THAT IT WOULD COST ME NEARLY $2000 OUT OF POCKET. UPON FURTHER INVESTIGATION, I BECAME AWARE THAT THIS IS A COMMON PROBLEM WITH VW BUT VW OF NORTH AMERICA REFUSED TO CORRECT THIS ISSUE AND CONSUMERS ARE BEING FORCED TO PAY OUT OF POCKET, WHICH IS AN EXPENSIVE REPAIR. IN OCTOBER OF LAST YEAR, I FILED AN OFFICIAL COMPLAINT WITH THE CALIFORNIA DEPT OF CONSUMER AFFAIRS, BUREAU OF AUTOMOTIVE REPAIRS (BAR) WHO ATTEMPTED TO ADVOCATE ON MY BEHALF BUT WERE UNSUCCESSFUL AS WELL. I WAS TOLD BY THE BAR THAT THERE HAVE BEEN THOUSANDS OF COMPLAINTS REGISTERED BUT NO ACTION HAS BEEN TAKEN AGAINST THE VW OF NORTH AMERICA YET. VW OF NORTH AMERICA NEEDS TO STEP UP TO THE PLATE AND ACT RESPONSIBLY TO CORRECT THIS ISSUE BEFORE TRAGEDY HITS. IF GOVT ENTITIES SUCH AS NHTSA AND OTHER ORGANIZATION CANNOT FORCE VW TO ACT THEN THE VW OWNERS NEED TO CONSIDER FILING A CLASS ACTION LAW SUIT. THIS IS A SERIOUS MATTER AND I FOR ONE HAVE ALREADY BEGUN LOOKING IN TO THIS OPTION. I AM TIRED OF DEALING WITH VWOFA AND THEY NEED TO BE HELD ACCOUNTABLE FOR THEIR ACTION. PLEASE CLICK ON THE FOLLOWING LINK TO READ COMPLAINTS REGISTERED BY OTHER VW OWNERS. HTTP://TECH.BENTLEYPUBLISHERS.COM/THREAD.JSPA?MESSAGE ID=261419 *JB
WHILE ATTEMPTING TO MAKE AN EMERGENCY STOP IN MY 2000 VW PASSAT, THERE WAS A 1 TO 2 SECOND DELAY IN BRAKING POWER. THE ROADS WERE WET AND THE BRAKE ROTORS WERE WET DUE TO LACK OF SHIELDS TO PREVENT WATER FROM MAKING THE BRAKE ROTORS WET. THE 1-2 SECOND DELAY (FROM THE TIME I APPLIED THE BRAKE) CAUSED MY VEHICLE TO NOT STOP IN …
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WHILE ATTEMPTING TO MAKE AN EMERGENCY STOP IN MY 2000 VW PASSAT, THERE WAS A 1 TO 2 SECOND DELAY IN BRAKING POWER. THE ROADS WERE WET AND THE BRAKE ROTORS WERE WET DUE TO LACK OF SHIELDS TO PREVENT WATER FROM MAKING THE BRAKE ROTORS WET. THE 1-2 SECOND DELAY (FROM THE TIME I APPLIED THE BRAKE) CAUSED MY VEHICLE TO NOT STOP IN THE TYPICAL STOPPING DISTANCE AND CAUSED MY VEHICLE TO IMPACT ANOTHER VEHICLE. VW PASSATS FROM 2003-NEWER SEEM TO ALL HAVE THESE BRAKE ROTOR SHIELDS "SPLASH SHIELDS", BUT NOT THE OLDER 1998-2002 PASSATS. A CALL TO THE VOLKSWAGEN CUSTOMER CARE HOTLINE (800-822-7661) DID NOT ADDRESS THIS SERIOUS SAFETY DEFECT TO MY SATISFACTION. THE AGENT KEPT SAYING "THERE'S NO CURRENT OPEN CAMPAIGN FOR YOUR VEHICLE". I KNOW OF NUMEROUS VW PASSAT OWNERS WHO HAVE EXPERIENCED THIS SERIOUS ISSUE. *NM
OWNER WAS DRIVING AND NOTICED A SMELL, THEN HE SAW SMOKE COMING OUT OF THE DASH VENTS. HE THEN SAW FIRE ON THE PASSENGER-SIDE FOOTWELL AREA. THE FIRE WAS FIRST OBSERVED ON THE FLOOR WHERE IT SLOPED UPWARD, WHERE THE PASSENGER WOULD PLACE THEIR FEET. HE PULLED OVER, GOT OUT, AND THREW SOME SNOW ON THE PASSENGER-SIDE FLOOR AREA. H…
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OWNER WAS DRIVING AND NOTICED A SMELL, THEN HE SAW SMOKE COMING OUT OF THE DASH VENTS. HE THEN SAW FIRE ON THE PASSENGER-SIDE FOOTWELL AREA. THE FIRE WAS FIRST OBSERVED ON THE FLOOR WHERE IT SLOPED UPWARD, WHERE THE PASSENGER WOULD PLACE THEIR FEET. HE PULLED OVER, GOT OUT, AND THREW SOME SNOW ON THE PASSENGER-SIDE FLOOR AREA. HE OPENED A REAR DOOR AND TOOK SOME PERSONAL BELONGINGS OUT AND THEN OBSERVED THE DASH BREAK OUT INTO FLAMES. *NM
OWNER WAS DRIVING THE VEHICLE, PARKED IT, TURNED OFF THE ENGINE, AND WENT INSIDE A RESTAURANT TO PICK UP A PIZZA. WHILE OWNER WAS INSIDE, THE VOLKSWAGEN CAUGHT FIRE. FIRE BURNED CARPET IN FRONT CENTER OF PASSENGER COMPARTMENT, PLASTICS IN FRONT CENTER OF DASH. ALL DAMAGE ABOVE LOCATION OF EXHAUST AND CATALYTIC CONVERTER UNDERNEA…
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OWNER WAS DRIVING THE VEHICLE, PARKED IT, TURNED OFF THE ENGINE, AND WENT INSIDE A RESTAURANT TO PICK UP A PIZZA. WHILE OWNER WAS INSIDE, THE VOLKSWAGEN CAUGHT FIRE. FIRE BURNED CARPET IN FRONT CENTER OF PASSENGER COMPARTMENT, PLASTICS IN FRONT CENTER OF DASH. ALL DAMAGE ABOVE LOCATION OF EXHAUST AND CATALYTIC CONVERTER UNDERNEATH THE FLOOR.
OWNER PARKED THE VEHICLE AT A DOCTOR'S OFFICE. SHORTLY AFTER HE WENT INTO THE DOCTOR'S OFFICE, THE VEHICLE CAUGHT FIRE. FIRE BURNED THROUGHOUT ENGINE COMPARTMENT AND PASSENGER COMPARTMENT AND CAUSED SEVERE SCORCHING TO THE FRONT OF THE FLOOR PAN. EXHAUST HEAT SHIELD MELTED. *NM
OWNER DROVE THE VEHICLE APPROXIMATELY 7 MILES, WENT INTO A STORE, CAME OUT, AND OBSERVED A FIRE IN THE VEHICLE. HEAT SHIELD ABOVE RIGHT SIDE CATALYTIC CONVERTER MELTED AND SOME WIRING IN THE DASH WAS BURNED.
OWNER HAD THE CATALYTIC CONVERTERS AND OXYGEN SENSORS REPLACED. A FEW WEEKS LATER, OWNER WAS DRIVING THE VEHICLE AND THEN STOPPED AND WAS SITTING IN HER DRIVEWAY USING HER CELL PHONE WHEN SHE SMELLED SMOKE. SHE GOT OUT OF THE VEHICLE AND LOOKED AT THE ENGINE AND SAW FIRE. EXHAUST SYSTEM HAD OVERHEATED, CAUSING MELTING OF THE EXH…
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OWNER HAD THE CATALYTIC CONVERTERS AND OXYGEN SENSORS REPLACED. A FEW WEEKS LATER, OWNER WAS DRIVING THE VEHICLE AND THEN STOPPED AND WAS SITTING IN HER DRIVEWAY USING HER CELL PHONE WHEN SHE SMELLED SMOKE. SHE GOT OUT OF THE VEHICLE AND LOOKED AT THE ENGINE AND SAW FIRE. EXHAUST SYSTEM HAD OVERHEATED, CAUSING MELTING OF THE EXHAUST HEAT SHIELD AND MATERIALS ON THE FLOOR PAN JUST ABOVE THE CATALYTIC CONVERTERS.
AM I FILING THIS REPORT IN THE CORRECT PLACE? I HAVE A 2000 VW PASSAT. THREE OF THE 4 WINDOWS HAVE DROPPED INTO THE DOOR. OPTIONS: COSTS $350 EACH TO FIX OR $60 TO HAVE MECHANIC FREEZE WINDOW IN PLACE, CREATING A SAFETY HAZARD. MANY MAY GO THIS ROUTE AS THEIR ONLY OPTION. CONSIDERING IT MYSELF. THE REGULATOR IS THE SAME ONE…
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AM I FILING THIS REPORT IN THE CORRECT PLACE? I HAVE A 2000 VW PASSAT. THREE OF THE 4 WINDOWS HAVE DROPPED INTO THE DOOR. OPTIONS: COSTS $350 EACH TO FIX OR $60 TO HAVE MECHANIC FREEZE WINDOW IN PLACE, CREATING A SAFETY HAZARD. MANY MAY GO THIS ROUTE AS THEIR ONLY OPTION. CONSIDERING IT MYSELF. THE REGULATOR IS THE SAME ONE USED IN THE VW JETTA AND THESE HAVE BEEN RECALLED. THE WINDOW REGULATORS IN THE PASSAT NEED TO BE RECALLED ALSO. CONCERNED FOR THE SAFETY OF MY TEENAGE DRIVERS WHO MAY NEED TO LOWER THE WINDOW (FRONT PASSENGER) IN TIMES OF POOR VISIBILITY. *JB
Official recalls
308V156000 · Fuel System, Gasoline:delivery
Apr 7, 2008
VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.
Consequence & remedy
Consequence: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
02V026000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Jan 25, 2002
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
01V157000 · Fuel System, Gasoline:storage:tank Assembly
May 3, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SULFUR IN FUEL INTERACTS WITH CERTAIN ADDITIVES FOUND IN WIDELY AVAILABLE GASOLINE CAUSING SULFUR TO BECOME DEPOSITED ON THE CONTACT POINTS OF THREE FUEL SENDING UNITS MOUNTED INSIDE THE FUEL TANK. THIS COULD CAUSE THE FUEL GAUGE TO READ FULL WHILE THE FUEL TANK MAY NOT IN FACT BE FULL OR COULD BE EMPTY.
Consequence & remedy
Consequence: RUNNING OUT OF FUEL WITHOUT WARNING WHILE THE FUEL GAUGE INDICATES THAT THERE IS SUFFICIENT FUEL IN THE TANK LEAD TO SAFETY PROBLEMS.
Remedy: DEALERS WILL REMOVE THE EXISTING FUEL LEVEL SENDING UNITS AND REPLACE THEM WITH FUEL LEVEL SENDING UNITS USING A NEW ALLOY COMPOSED OF GOLD, SILVER, AND A SMALL AMOUNT OF NICKEL, WHICH WILL NOT CHEMICALLY REACT WITH SULFUR. VW/AUDI WILL ALSO CALL BACK VEHICLES THAT WERE REPAIRED UNDER A PREVIOUS RECALL LAST JUNE IN ORDER TO INSTALL THE UPDATED FUEL SENDING UNITS NHTSA 00V137/AUDI LB). OWNER NOTIFICATION BEGAN MAY 1, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AUDI AT 1-866-892-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA07014 · Passenger Engine Compartment Fires
Opened Sep 28, 2007 · Closed Jul 7, 2008
Status: closed (inferred from source dates) · Electrical System:ignition; Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Additional source detail variants (2)
Electrical System:ignition
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
PE07024 · Passenger/engine Compartment Fires
Opened May 10, 2007 · Closed Sep 28, 2007
Status: closed (inferred from source dates) · Electrical System:ignition
MANY OF THE FIRE REPORTS ALLEGE THAT THE VEHICLE FIRE WAS ATTRIBUTED TO IGNITION COIL FAILURE.VW PROVIDED ADDITIONAL DATA REGARDING ITS ANALYSIS OF VEHICLE FIRES AND A DETAILED DESCRIPTION OF THE THREE DIFFERENT ENGINES AND IGNITION SYSTEMS FOR THE SUBJECT VEHICLES.ODIFINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.TO FACILITATE ACQUISITION AND ANALYSIS OF ADDITIONAL INFORMATION, THIS INVESTIGATIONHAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-014).
DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA03020 · Passenger Air Bag Lid Failure
Opened Oct 7, 2003 · Closed Apr 23, 2004
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Air Bags
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
PE03021 · Passenger Sir Door Mounting Stud Failure
Opened May 23, 2003 · Closed Oct 7, 2003
Status: closed (inferred from source dates) · Air Bags:frontal
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRODUCTION BY ELIMINATING A WELDING PROCESS.ODI HAS UPGRADED ITS INVESTIGATION TO ENGINEERING ANALYSIS (EA03-020).
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.