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2004 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2004 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

191 reports with mileage · 40 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine And Engine Cooling. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports20 fire reports13 injury reports

What owners actually said

231 reports
38,173 miles · Jun 19, 2008
Seat Belts

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HER REAR MIDDLE SEAT BELT DOES NOT COME OUT IN ORDER FOR IT TO BE USED. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY FOUR TIMES WITH NO RESOLUTION. THE CURRENT MILEAGE WAS 43,057 AND FAILURE MILEAGE WAS 38,173. UPDATED 07/15/08. *JB

NHTSA ODI #10231563

53,700 miles · Jun 17, 2008
Equipment

I HAVE A 2004 VW JETTA 1.8 TURBO. I JUST CAME OFF FROM HAVING MY CAR CHECKED BY ROYAL VOLKSWAGEN IN WINTER PARK, FL ON THURSDAY AFTERNOON. THEY DID A MALFUNCTION CHECK. TWO DAYS LATER MY MALFUNCTION LIGHT WENT ON BLINKING. I READ THE MANUAL AND IT SAID THAT I SHOULD DRIVE SLOWLY TO A DEALER. BECAUSE THIS DEALER HAS GIVEN ME PROB…

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I HAVE A 2004 VW JETTA 1.8 TURBO. I JUST CAME OFF FROM HAVING MY CAR CHECKED BY ROYAL VOLKSWAGEN IN WINTER PARK, FL ON THURSDAY AFTERNOON. THEY DID A MALFUNCTION CHECK. TWO DAYS LATER MY MALFUNCTION LIGHT WENT ON BLINKING. I READ THE MANUAL AND IT SAID THAT I SHOULD DRIVE SLOWLY TO A DEALER. BECAUSE THIS DEALER HAS GIVEN ME PROBLEMS--MEANING AFTER TIME I LEAVE THE DEALERSHIP A FEW DAYS LATER SOMETHING ELSE HAPPENS..I AVOIDED TAKING MY CAR TO THEM. I TOOK IT A LOCAL MECHANICAL..LONG STORY SHORT I HAD TWO IGNITION COILS GO OUT ON ME. IN A TWO DAY PERIOD I LOST A 1/2 TANK OF FUEL. WHEN I DROVE INTO THE MECHANIC DOWN THE ROAD HE SAID MY CATALYTIC CONVERTER WAS A "GRILL" RED AND HE TOLD ME THAT IS CAUSED BY RAW FUEL ENTERING THE CONVERTER. BASICALLY, I WAS TOLD HE WAS LIKE LIGHTING A MATCH NEXT TO A GAS TANK. THE CONVERTER WAS SO HOT BECAUSE TWO OF THE FOUR COILS FAILED THAT IT COULD BEEN LIFE THREATENING AND STARTED A FIRE. THIS IS SERIOUS! I AM WORKING WITH VW OF AMERICA AND HAVE COMPLAINED ABOUT OTHER SITUATIONS ABOUT THE DEALERSHIP. *TR

NHTSA ODI #10231403

58,000 miles · Jun 12, 2008
Power Train

THE CLUTCH FAILED AND LEFT MY WIFE STRANDED ON THE ROAD. DEALER STATES THE CLUTCH FAILURE WAS DUE TO DRIVING, BUT RECENT SEARCHES ON THE INTERNET APPEAR TO POINT TO OTHER OWNERS WITH PREMATURE CLUTCH FAILURES ON VOLKSWAGEN TDI'S. *TR

NHTSA ODI #10230891

100,000 miles · Mar 23, 2008
Service Brakes, Hydraulic

I AM WRITING THIS FOR MY GIRLFRIEND. SHE HAS A 2004 VOLKSWAGEN JETTA TDI (DIESEL). HER BRAKE PEDAL HAS BEEN GETTING HARD IN THE MORNINGS RESULTING IN DECREASED BRAKING. UPON EXAMINATION, I FOUND THAT A HARD VACUUM LINE FROM THE VACUUM PUMP TO THE BRAKE BOOSTER HAD A LARGE CRACK IN IT. I WENT ON THE INTERNET TO TDIFORUMS.COM AND …

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I AM WRITING THIS FOR MY GIRLFRIEND. SHE HAS A 2004 VOLKSWAGEN JETTA TDI (DIESEL). HER BRAKE PEDAL HAS BEEN GETTING HARD IN THE MORNINGS RESULTING IN DECREASED BRAKING. UPON EXAMINATION, I FOUND THAT A HARD VACUUM LINE FROM THE VACUUM PUMP TO THE BRAKE BOOSTER HAD A LARGE CRACK IN IT. I WENT ON THE INTERNET TO TDIFORUMS.COM AND DID A SEARCH ONLY TO FIND THAT THIS WAS A COMMON PROBLEM. THE PART IS AVAILABLE FROM THE DEALER, AND WILL COST ME ABOUT $60 TO REPLACE. THE DEALER ACTUALLY QUOTED HER $650 TO REPLACE THE ENTIRE BRAKE BOOSTER TO FIX THIS CONDITION. *TR

NHTSA ODI #10222077

52,000 miles · Mar 14, 2008
Engine And Engine CoolingLatches/locks/linkagesPower Train

CLUTCH FAILED AT 52K MILES, WAS TOLD IT WAS NOT COVERED UNDER WARRANT DUE TO WEAR AND TEAR, MECHANIC DEEMED IT A FAULTY PART, VW SAID IT ONLY COVERED MANUFACTURER DEFECTS UP TO 50K MILES, PAID $1500 TO REPLACE CLUTCH. TRUNK POPS OPEN RANDOMLY AND LATCH MAKES CLICKING NOISES. AIR COOLING SENSOR NEEDS TO BE REPLACED, MY CAR IS …

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CLUTCH FAILED AT 52K MILES, WAS TOLD IT WAS NOT COVERED UNDER WARRANT DUE TO WEAR AND TEAR, MECHANIC DEEMED IT A FAULTY PART, VW SAID IT ONLY COVERED MANUFACTURER DEFECTS UP TO 50K MILES, PAID $1500 TO REPLACE CLUTCH. TRUNK POPS OPEN RANDOMLY AND LATCH MAKES CLICKING NOISES. AIR COOLING SENSOR NEEDS TO BE REPLACED, MY CAR IS READING A RUNNING TEMP OF -54 WHEN IT SHOULD BE 160. CAR STALLS IF I TURN IT OFF AFTER DRIVING MORE THAN A FEW MILES THEN DOESN'T TURN OVER IF THE ENGINE CUTS OFF. BLACK SMOKE POURS OUT OF TAILPIPE AND IT BURNS DOUBLE THE GAS IT SHOULD. LUCKILY THEY EXTENDED THE FACTORY WARRANTY ON THE SENSOR LAST WEEK AND IT CAN BE FIXED FOR FREE AT A VW DEALERSHIP ONLY. *TR

NHTSA ODI #10221165

82,000 miles · Feb 28, 2008
Fuel System, Diesel

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT NOTICED A LEAK AND SMELLED FUMES IN THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE DIESEL FUEL SYSTEM. SHE FOUND A RECALL ON THE EXACT SAME FAILURE ON THE MANUFACTURER'S WEBSITE; HOWEVER, THE DEALER STATED THAT HER VIN WAS NOT INCLUDED A…

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TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT NOTICED A LEAK AND SMELLED FUMES IN THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE DIESEL FUEL SYSTEM. SHE FOUND A RECALL ON THE EXACT SAME FAILURE ON THE MANUFACTURER'S WEBSITE; HOWEVER, THE DEALER STATED THAT HER VIN WAS NOT INCLUDED AND REFUSED TO MAKE A REPAIR. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 84,000. UPDATE 04-02-08 *BF

NHTSA ODI #10219563

52,000 miles · Feb 13, 2008
SeatsFireInjury

ABOUT TWO MONTHS AGO I HAD A DEALER REPLACE THE SWITCH FOR THE HEATED SEAT IN MY 2004 VW JETTA WHICH HAD BECOME INOPERABLE. THE SEAT IS NOT USED THAT MUCH, LET ALONE THE HEATED PORTION. THIS PAST SUNDAY I WAS DRIVING HOME WITH MY WIFE IN THE PASSENGER SEAT WITH THE HEATED SEAT TURNED ON. AFTER ABOUT TWO MINUTES MY WIFE NOTICED W…

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ABOUT TWO MONTHS AGO I HAD A DEALER REPLACE THE SWITCH FOR THE HEATED SEAT IN MY 2004 VW JETTA WHICH HAD BECOME INOPERABLE. THE SEAT IS NOT USED THAT MUCH, LET ALONE THE HEATED PORTION. THIS PAST SUNDAY I WAS DRIVING HOME WITH MY WIFE IN THE PASSENGER SEAT WITH THE HEATED SEAT TURNED ON. AFTER ABOUT TWO MINUTES MY WIFE NOTICED WHAT FELT LIKE A PINCHING SENSATION ON HER LEG. SHE PUT HER HAND UNDER HER LEG AND WAS QUICKLY BURNED ON HER HAND, AND AT THAT TIME WE COULD SMELL SOMETHING BURNING. THE BURNING STOPPED AFTER TURNING THE SWITCH OFF, BUT A CLEAR BURN MARK WAS LEFT IN THE SEAT. I HAVE TAKEN THE CAR TO THE DEALER AND WAS TOLD THAT THEY DID INFACT HAVE A RECALL FOR THE REPLACEMENT OF THE SWITCH BUT NOT FOR A SHORT IN THE SEAT WHICH IS WHAT THIS WAS. THE TOTAL ESTIMATE THAT I HAVE RECEIVED TO REPAIR THE SEAT WAS ABOUT $900. *TR

NHTSA ODI #10217934

61,710 miles · Feb 8, 2008
Fuel System, Gasoline

ON 2/4/08 AT 7:30 A.M. I GOT IN MY 2004 VW JETTA WAGON AND ALTHOUGH IT WAS TURNING OVER, IT WOULD NOT START AT ALL. IT HAD OPERATED PERFECTLY THE NIGHT BEFORE. I HAD IT TOWED TO OUR MECHANIC THAT WE HAVE USED FOR NEARLY 10 YEARS. THE MECHANIC CALLED & SAID IT WAS THE IN-TANK FUEL PUMP AND THE ASSOCIATED COMPONENT. HE STATED …

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ON 2/4/08 AT 7:30 A.M. I GOT IN MY 2004 VW JETTA WAGON AND ALTHOUGH IT WAS TURNING OVER, IT WOULD NOT START AT ALL. IT HAD OPERATED PERFECTLY THE NIGHT BEFORE. I HAD IT TOWED TO OUR MECHANIC THAT WE HAVE USED FOR NEARLY 10 YEARS. THE MECHANIC CALLED & SAID IT WAS THE IN-TANK FUEL PUMP AND THE ASSOCIATED COMPONENT. HE STATED HE HAS HAD A LOT OF THESE BROUGHT TO HIM IN VW'S AND THIS IS A COMMON FAILURE. HE STATED WHEN HE CALLED ABOUT THE PART THEY SAID, "OH YES, WE HAVE THAT PART IN STOCK NO PROBLEM." HE REPLACED THE FUEL PUMP ON 2/6/08 AND AGAIN STATED THIS SEEMED TO BE A COMMON FAILURE IN VW'S. HE ALSO STATED THE MILEAGE ON OUR 2004 VW JETTA WAGON WAS NOT SUFFICIENT TO WARRANT SUCH A FAILURE UNLESS THERE WAS A PROBLEM WITH THE MECHANISM AND SUGGESTED I REPORT THE FAILURE. THE REPAIR COST WAS $697.59 TOTAL. *TR

NHTSA ODI #10217455

51,250 miles · Jan 29, 2008
Seat Belts

MY 2004 JETTA HAS 51,000 MILES AND IS ONLY 3.5 YEARS OLD. THE AIR BAG/ SEAT BELT ALERT ICON CAME ON AND I BROUGHT THE CAR TO NEW COUNTRY VW IN GREENWICH CT. I WAS TOLD THAT THE PASSENGER SEAT BELT LATCH FAILED AND NEEDED TO BE REPLACED. I WAS CHARGED $140.00 FOR THIS VISIT AND WAS TOLD THAT THE REPAIR WOULD COST $425.00. THEY ST…

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MY 2004 JETTA HAS 51,000 MILES AND IS ONLY 3.5 YEARS OLD. THE AIR BAG/ SEAT BELT ALERT ICON CAME ON AND I BROUGHT THE CAR TO NEW COUNTRY VW IN GREENWICH CT. I WAS TOLD THAT THE PASSENGER SEAT BELT LATCH FAILED AND NEEDED TO BE REPLACED. I WAS CHARGED $140.00 FOR THIS VISIT AND WAS TOLD THAT THE REPAIR WOULD COST $425.00. THEY STATED THAT THE PART WAS ON A NATION WIDE BACKORDER AND THEY DID NOT KNOW WHEN THE PART WOULD BE IN THE USA. THE FACT THAT THERE WAS NO PART AVAILABLE IN THE ENTIRE US INDICATES TO ME THAT THERE IS A PROBLEM WITH THIS PART. A CRITICAL SAFETY COMPONENT LIKE SAFETY BELTS SHOULD NOT FAIL AFTER ONLY 3.5 YEARS AND SHOULD BE EXCLUDED FROM ANY LIMITED WARRANTY. ALSO BECAUSE OF THIS PARTS FAILURE I WAS TOLD THAT THE AIR BAG SYSTEM WOULD NOT WORK PROPERLY, WHICH IS ANOTHER SAFETY ISSUE. *CN

NHTSA ODI #10216429

12,200 miles · Jan 17, 2008
Air BagsCrashInjury

WHILE DRIVING ON A RAIN SLICKED RAMP ENTERING I95 I LOST CONTROL OF MY CAR. IT WENT INTO A TAILSPIN AND WENT ACROSS 4 LANES OF TRAFFIC HITTING A GUARDRAIL, BOUNCING OFF SPINNING AROUND AND HITTING IT AGAIN, BOUNCING OFF AND HITTING IT AGAIN (FOR A TOTAL OF 3 TIMES) CAME TO REST FACING ONCOMING TRAFFIC. THE FRONT, BACK AND PASS…

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WHILE DRIVING ON A RAIN SLICKED RAMP ENTERING I95 I LOST CONTROL OF MY CAR. IT WENT INTO A TAILSPIN AND WENT ACROSS 4 LANES OF TRAFFIC HITTING A GUARDRAIL, BOUNCING OFF SPINNING AROUND AND HITTING IT AGAIN, BOUNCING OFF AND HITTING IT AGAIN (FOR A TOTAL OF 3 TIMES) CAME TO REST FACING ONCOMING TRAFFIC. THE FRONT, BACK AND PASSENGER SIDE OF THE CAR WAS TOTALLY DESTROYED. THE CAR WAS PRACTICALLY REBUILT. MY PASSENGER AND I WERE TAKEN TO THE HOSPITAL VIA AMBULANCE, THERE WAS ALMOST 20K WORTH OF DAMAGE TO THE VEHICLE AND NOT TO MENTION THE 10K DAMAGE DONE TO THE GUARDRAIL. NONE OF THE AIRBAGS IN MY CAR EVER DEPLOYED!!!! ....AND MY PASSENGER IS NOW SUING ME BECAUSE OF INJURIES HE SUSTAINED. WE HAVE PICTURES, THE ONLY THING THAT SAVED OUR LIVES WERE THAT WE HAD OUR SEATBELTS ON. *TR

NHTSA ODI #10215262

Official recalls

2

07V063000 · Exterior Lighting:brake Lights:switch

Feb 20, 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

04V586000 · Fuel System, Diesel

Dec 15, 2004

ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.

Remedy: DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.