NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
231 reports61,000 miles · Dec 17, 2008
SeatsFire
I SMELLED A BURNING OR FOUL-SMELLING CHEMICAL ODOR AFTER DRIVING FOR 01 MINUTE AND NOTICED THAT MY SEAT WAS SO HOT THAT IT BURNED MY HAND WHEN I TOUCHED IT. I THEN SMELLED SMOKE AND I IMMEDIATELY SWITCHED OFF THE DRIVER SIDE SEAT HEATER. AFTER STOPPING, I NOTICED THAT THE SEAT APPEARED BURNED IN A ROUGHLY CIRCULAR PATCH THAT L…
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I SMELLED A BURNING OR FOUL-SMELLING CHEMICAL ODOR AFTER DRIVING FOR 01 MINUTE AND NOTICED THAT MY SEAT WAS SO HOT THAT IT BURNED MY HAND WHEN I TOUCHED IT. I THEN SMELLED SMOKE AND I IMMEDIATELY SWITCHED OFF THE DRIVER SIDE SEAT HEATER. AFTER STOPPING, I NOTICED THAT THE SEAT APPEARED BURNED IN A ROUGHLY CIRCULAR PATCH THAT LOOKED SIMILAR TO A CIGARETTE BURN. THE FOUL ODOR HAS PERSISTED EVEN WITH THE SEAT HEATER OFF AFTER THE INCIDENT. THE INCIDENT HAPPENED ON 16 DEC 2008. THIS IS THE FIRST TIME THE INCIDENT HAS OCCURRED. *TR
NHTSA ODI #10252148
70,000 miles · Nov 18, 2008
Engine And Engine CoolingEquipment
VWOA HAD A RECALL CAMPAIGN FOR THE EGR COOLER SYSTEM ON 2004 AND 2005 VW TDI'S. SUBSEQUENT TO THE RECALL CAMPAIGN, THE LOWER EGR FLEX PIPE IS KNOWN TO CRACK ON NUMEROUS VEHICLES IN WHICH THE RECALL CAMPAIGN WAS PERFORMED. WHEN THE EGR PIPE CRACKS, DIESEL EXHAUST IS SUCKED INTO THE CABIN WHEN THE HEATER FAN IS OPERATED CAUSING …
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VWOA HAD A RECALL CAMPAIGN FOR THE EGR COOLER SYSTEM ON 2004 AND 2005 VW TDI'S. SUBSEQUENT TO THE RECALL CAMPAIGN, THE LOWER EGR FLEX PIPE IS KNOWN TO CRACK ON NUMEROUS VEHICLES IN WHICH THE RECALL CAMPAIGN WAS PERFORMED. WHEN THE EGR PIPE CRACKS, DIESEL EXHAUST IS SUCKED INTO THE CABIN WHEN THE HEATER FAN IS OPERATED CAUSING DISCOMFORT AND LIGHT HEADED FOR THE DRIVER AND OCCUPANTS. VWOA HAS REFUSED TO ADDRESS THE PROBLEM AND OFFERS NO SOLUTION TO THE VEHICLE OWNER OR A FIX. NOT ONLY IS IT AN EXPENSIVE REPAIR, BUT IT CAN ALSO BE CAUSING MEDICAL PROBLEMS FOR THE DRIVER AND OCCUPANTS. MY EGR PIPE WAS CRACKED FOR 2-4 MONTHS BEFORE I REALIZED WHAT WAS HAPPENING. IT MAY HAVE BEEN CRACKED LONGER WITH OUT MY KNOWLEDGE. *TR
NHTSA ODI #10249159
69,990 miles · Nov 10, 2008
Fuel System, Gasoline
CAR WAS SMELLING OF GAS. LOOKED UNDER CAR AND FOUND GAS LEAKING FROM UNDERNEATH CAR. TOOK IT TO CAR DEALERSHIP AND THEY SAID THE FUEL PUMP HAD TWO SMALL PIN HOLES IN IT. REPLACED IT AT NO COST. *TR
NHTSA ODI #10248385
70,120 miles · Nov 10, 2008
Seat Belts
DRIVER'S SIDE SEATBELT LATCH BROKEN. TRIED TO BUCKLE SEAT BELT AND A PART IN SEATBELT LATCH MECHANISM BROKE OFF INSIDE. SEATBELT WILL NOT LATCH. *TR
NHTSA ODI #10248375
23,826 miles · Oct 21, 2008
Tires
A RIP APPEARED IN THE SIDEWALL OF MY FRONT TIRE OVER THE COURSE OF SEVERAL DAYS. THE TIRE APPEARS TO BE SEPARATING. I NOTICED IT AFTER HEARING A CLICKING SOUND WHILE DRIVING SLOWLY IN A PARKING LOT. THIS WAS NOT PROCEEDED BY ANY IMPACT TO THE TIRE. THE RIP IS GETTING LARGER. ONLINE RESEARCH INTO THIS TIRE SHOWS THAT NUMEROUS O…
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A RIP APPEARED IN THE SIDEWALL OF MY FRONT TIRE OVER THE COURSE OF SEVERAL DAYS. THE TIRE APPEARS TO BE SEPARATING. I NOTICED IT AFTER HEARING A CLICKING SOUND WHILE DRIVING SLOWLY IN A PARKING LOT. THIS WAS NOT PROCEEDED BY ANY IMPACT TO THE TIRE. THE RIP IS GETTING LARGER. ONLINE RESEARCH INTO THIS TIRE SHOWS THAT NUMEROUS OTHERS HAVE HAD SIMILAR TIRE FAILURE INCIDENTS, OFTEN RESULTING IN COSTLY REPAIRS AND MEDICAL BILLS. I BELIEVE THAT THIS TIRE MODEL IS DEFECTIVE AND SHOULD BE RECALLED. *TR
NHTSA ODI #10246238
30,000 miles · Oct 14, 2008
Power Train
I HAVE HAD THIS CAR INTO THE AUTOMOTIVE SHOP AT THE LOCAL VW DEALERSHIP SEVERAL TIMES SINCE DATE OF PURCHASE IN LATE 2007 FOR THE SAME INCIDENT. THE VEHICLE WILL DO A HARD JOLTING ACTION WHILE SHIFTING (AUTOMATIC TRANSMISSION) BETWEEN GEARS, AS IF THERE IS A BROKEN MOTOR MOUNT OR A TRANSMISSION PROBLEM. I HAVE GOTTEN NO SATISF…
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I HAVE HAD THIS CAR INTO THE AUTOMOTIVE SHOP AT THE LOCAL VW DEALERSHIP SEVERAL TIMES SINCE DATE OF PURCHASE IN LATE 2007 FOR THE SAME INCIDENT. THE VEHICLE WILL DO A HARD JOLTING ACTION WHILE SHIFTING (AUTOMATIC TRANSMISSION) BETWEEN GEARS, AS IF THERE IS A BROKEN MOTOR MOUNT OR A TRANSMISSION PROBLEM. I HAVE GOTTEN NO SATISFACTION FROM THE DEALERSHIP. THEY HAVE REPEATEDLY TOLD ME THAT THE CAR SHIFTS PROPERLY ACCORDING TO VW STANDARDS. NOW THAT MY WARRANTY HAS EXPIRED, I AM AFRAID THAT IT WILL CONTINUE AND LEAD TO MORE COSTLY REPAIRS DOWN THE LINE. HAVING THIS MATTER RESOLVED WOULD BE GREATLY APPRECIATED. *TR
NHTSA ODI #10245403
Mileage unknown · Sep 16, 2008
Electrical SystemFuel System, GasolinePower Train
THE LATEST INCIDENT WITH THIS 2004 VW JETTA IS ONE IN WHICH EVERYTHING ELECTRIC STOPS WORKING. NO A/C, NOT LIGHTS, NO BLINKERS, NO WINDOWS, NO HORN - AND THERE IS A SMELL OF SMOKE IN THE CAR. THIS FIRST HAPPENED IN JANUARY/08 AND THE DEALERSHIP SAID IT WAS WIRING. NOW IT HAPPENED AGAIN! OCCURS JUST WHILE DRIVING ALONG. CAR SMELL…
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THE LATEST INCIDENT WITH THIS 2004 VW JETTA IS ONE IN WHICH EVERYTHING ELECTRIC STOPS WORKING. NO A/C, NOT LIGHTS, NO BLINKERS, NO WINDOWS, NO HORN - AND THERE IS A SMELL OF SMOKE IN THE CAR. THIS FIRST HAPPENED IN JANUARY/08 AND THE DEALERSHIP SAID IT WAS WIRING. NOW IT HAPPENED AGAIN! OCCURS JUST WHILE DRIVING ALONG. CAR SMELLS LIKE SMOKE AND EVERYTHING STOPS WORKING. I GET THE RUNAROUND FROM THE DEALER, VISTA VW IN POMPANO BEACH, FL. THEY ALWAYS SEEM TO FIND SOMETHING WRONG WITH THE CAR NOW THAT IS NOT UNDER WARRANTY. PLEASE INVESTIGATE THIS - THERE IS SOMETHING WRONG WITH THESE JETTA'S! I HAVE FOUND 100'S OF COMPLAINTS ON CONSUMER SITES ABOUT THIS CAR. I AM TIRED OF PAYING MY HARD EARNED DOLLARS TO THE DEALER WHEN THIS IS AN ISSUE WITH THE MANUFACTURER OF THIS CAR. I ADVISED THE DEALER OF THIS WHEN I TOOK IT IN IN JANUARY; HIS RESPONSE WAS, TOO BAD, YOU DO NOT QUALIFY FOR THE CAR LEMON LAW SINCE THE CAR IS OUT OF WARRANT AND PURCHASED IT IN DEC/05. PLEASE DO SOMETHING FOR US CONSUMERS THAT ARE TIRED OF BEING MANIPULATED AND OVERCHARGED FOR ISSUES THAT SHOULD BE THE RESPONSIBILITY OF THE AUTO MANUFACTURER. PLEASE LET ME KNOW IF THERE IS ANYONE OTHER AGENCY I CAN CONTACT. I WILL NOT GIVE UP ON THIS AND HOPE YOU CAN ASSIST ME. THANK YOU. *TR
NHTSA ODI #10242435
77,000 miles · Aug 29, 2008
Fuel System, Diesel
CAR STARTED NORMALLY, PULLED TO ENTRANCE TO ROAD, ENGINE STALLED SUDDENLY AND WOULD NOT RESTART. AFTER SEVERAL ATTEMPTS, ENGINE STARTED AND RAN NORMALLY. AFTER 10 MILES, STOPPED AT CONVENIENCE STORE. ENGINE STARTED NORMALLY AND ABRUPTLY STALLED WHILE ENTERING INTERSTATE HIGHWAY. AGAIN DIFFICULT TO RESTART, BUT FINALLY DID. RAN F…
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CAR STARTED NORMALLY, PULLED TO ENTRANCE TO ROAD, ENGINE STALLED SUDDENLY AND WOULD NOT RESTART. AFTER SEVERAL ATTEMPTS, ENGINE STARTED AND RAN NORMALLY. AFTER 10 MILES, STOPPED AT CONVENIENCE STORE. ENGINE STARTED NORMALLY AND ABRUPTLY STALLED WHILE ENTERING INTERSTATE HIGHWAY. AGAIN DIFFICULT TO RESTART, BUT FINALLY DID. RAN FINE FOR NEXT 45 MILES. A THIRD STALL HAPPENED THE NEXT MORNING. ALL THREE STALLS HAPPENED WITHIN 30 TO 90 SECONDS OF STARTUP. SUSPECT THAT THE IN-TANK "LIFT PUMP" WAS FAILING INTERMITTENTLY. THERE WOULD BE ENOUGH FUEL IN THE FILTER TO RUN ENGINE FOR A WHILE WITHOUT THE LIFT PUMP FUNCTIONING. THE LIFT PUMP HAS NOW BEEN REPLACED. *TR
NHTSA ODI #10240281
52,000 miles · Aug 6, 2008
Exterior LightingCrash
I OWN A 2004 VOLKSWAGEN JETTA WAGON TDI. THE ORIGINAL OWNER SOLD THE CAR TO ME AND COMPLAINED OF POOR LIGHTING. I HAVE REPEATEDLY BROUGHT THE VEHICLE TO DEALERSHIP AND THE PROBLEM HAS NOT BEEN RESOLVED. THERE IS NO PERIPHERAL LIGHTING AND THE LIGHTS DO NOT PROJECT FAR ENOUGH TO SEE AND HAVE DARK SPOTS. I HIT A BEAR 6 WKS. AGO AN…
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I OWN A 2004 VOLKSWAGEN JETTA WAGON TDI. THE ORIGINAL OWNER SOLD THE CAR TO ME AND COMPLAINED OF POOR LIGHTING. I HAVE REPEATEDLY BROUGHT THE VEHICLE TO DEALERSHIP AND THE PROBLEM HAS NOT BEEN RESOLVED. THERE IS NO PERIPHERAL LIGHTING AND THE LIGHTS DO NOT PROJECT FAR ENOUGH TO SEE AND HAVE DARK SPOTS. I HIT A BEAR 6 WKS. AGO AND DIRECTLY BLAME THE LIGHTS FOR AN IMPAIRED ABILITY TO REACT. THE PLASTIC LENS ARE ALSO A PROBLEM AS THEY YELLOW AND SCRATCH OVER TIME DIMINISHING VISIBILITY BY APPROX 50%. A PROBLEM THAT DOES NOT OCCUR WITH GLASS LENS AND IS PARTICULARLY BAD IN PLACES LIKE COLORADO WHERE MAGNESIUM CHLORIDE IS APPLIED TO THE ROADS IN WINTER. *TR
NHTSA ODI #10237267
50,000 miles · Jul 9, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HE HAD AN EMISSIONS CONTROL DEVICE REPLACED BECAUSE OF A RECALL, SPECIFICALLY REGARDING THE EGR COOLER IN SEPTEMBER OF 2006. THE VEHICLE BEGAN TO LEAK COOLANT SO HE TOOK THE VEHICLE TO A DIFFERENT DEALER. THE DEALER STATED THAT THE FIRST REPAIR WAS NOT PERFO…
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TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HE HAD AN EMISSIONS CONTROL DEVICE REPLACED BECAUSE OF A RECALL, SPECIFICALLY REGARDING THE EGR COOLER IN SEPTEMBER OF 2006. THE VEHICLE BEGAN TO LEAK COOLANT SO HE TOOK THE VEHICLE TO A DIFFERENT DEALER. THE DEALER STATED THAT THE FIRST REPAIR WAS NOT PERFORMED CORRECTLY AND WAS DIRECTLY RELATED TO THE LEAK. THE MANUFACTURER OFFERED NO ASSISTANCE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 77,866 AND FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA ODI #10233644