THE POWER WINDOW REGULATORS FAILED WHILE DRIVING ON THE FREEWAY, CAUSING THE WINDOW GLASS TO FALL HARD INTO THE DOOR PANEL, CAUSING ME IMMEDIATE ALARM. THIS IS THE 3RD SUCH FAILURE. IT HAS OCCURED ONCE ALREADY ON THIS SAME WINDOW, AND THE REGULATOR WAS REPLACED WITH A "NEW DESIGN" BY THE DEALERSHIP. THIS ALSO OCCURRED ON THE DRI…
Read full complaint
THE POWER WINDOW REGULATORS FAILED WHILE DRIVING ON THE FREEWAY, CAUSING THE WINDOW GLASS TO FALL HARD INTO THE DOOR PANEL, CAUSING ME IMMEDIATE ALARM. THIS IS THE 3RD SUCH FAILURE. IT HAS OCCURED ONCE ALREADY ON THIS SAME WINDOW, AND THE REGULATOR WAS REPLACED WITH A "NEW DESIGN" BY THE DEALERSHIP. THIS ALSO OCCURRED ON THE DRIVER'S SIDE WINDOW PREVIOUSLY. EACH REPAIR COSTS ME $360, SO MY TOTAL FOR THE 3 REPAIRS OVER THE PAST YEAR HAVE BEEN $1080. THIS IS A MAJOR SAFETY ISSUE AS ONCE CANNOT PARK THEIR CAR WITH THE WINDOWS OPEN SAFELY LET ALONE DRIVE AT HIGHWAY SPEEDS OR IN BAD WEATHER. I HAVE READ NUMEROUS REPORTS OF THESE FAILURES AND ALSO THE DEALERHSIP HAS CONFIRMED THIS AND IT'S ABOUT TIME VOLKSWAGEN OF AMERICA DID A RECALL AND I GET REIMBURSED.
NHTSA ODI #763166
Mileage unknown · Jun 12, 2002
Visibility
DRIVER SIDE AND PASSENGER SIDE WINDOWS FALL DOWN INSIDE DOOR, THEN, CUSTOMER NOT ABLE TO PUT WINDOW UP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8011643
Mileage unknown · Jun 12, 2002
Visibility
PASSENGER'S FRONT WINDOW REGULATOR THAT HOLDS WINDOW IN PLACE FAILED, AND CAUSED WINDOW TO SLAM DOWN INSIDE DOOR PANEL. TOOK VEHICLE TO DEALER, AND THEY REPLACED REGULATOR GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8011602
Mileage unknown · Jun 12, 2002
Seat BeltsVisibility
POWER WINDOWS AND REAR CENTER SEATBELT FIRST FAILED WITHIN MONTHS OF PURCHASING THE VEHICLE. DEALER HAS MADE REPAIRS BUT SAME COMPONENTS CONTINUE TO FAIL IN THE SAME FASHION. I NEVER KNOW WHEN THE DRIVER OR PASSEBGER WINDOW WILL FALL INTO THE DOOR AND CANNOT BE RAISED UNTIL THE WHOLE ASSEMBLY IS REPLACED. THE REAR CENTER SEAT…
Read full complaint
POWER WINDOWS AND REAR CENTER SEATBELT FIRST FAILED WITHIN MONTHS OF PURCHASING THE VEHICLE. DEALER HAS MADE REPAIRS BUT SAME COMPONENTS CONTINUE TO FAIL IN THE SAME FASHION. I NEVER KNOW WHEN THE DRIVER OR PASSEBGER WINDOW WILL FALL INTO THE DOOR AND CANNOT BE RAISED UNTIL THE WHOLE ASSEMBLY IS REPLACED. THE REAR CENTER SEATBELT PERIODICALLY RETRACTS TO THE POINT WHERE IT WILL NOT RELEASE MAKING IT UNUSEABLE UNTIL THE DEALER REPAIRS IT.*AK
NHTSA ODI #762993
Mileage unknown · Jun 5, 2002
Visibility
VOLKSWAGEN DOES NOT SEEM TO THINK IT'S A SAFETY ISSUE WHEN YOU ARE OUT OF STATE DRIVING HOME WITH YOUR CHILDREN ON I75 IN THE MIDDLE OF DECEMBER WHILE SNOWING AND YOUR WINDOW FALL'S DOWN. I FEEL IT IS A SAFETY ISSUE WHEN YOU CANNOT STOP TO CALL FOR HELP FOR THE FACT YOUR IN AN UNFAMILIAR PLACE AND YOU DO NOT FEEL SAFE, SO YOU P…
Read full complaint
VOLKSWAGEN DOES NOT SEEM TO THINK IT'S A SAFETY ISSUE WHEN YOU ARE OUT OF STATE DRIVING HOME WITH YOUR CHILDREN ON I75 IN THE MIDDLE OF DECEMBER WHILE SNOWING AND YOUR WINDOW FALL'S DOWN. I FEEL IT IS A SAFETY ISSUE WHEN YOU CANNOT STOP TO CALL FOR HELP FOR THE FACT YOUR IN AN UNFAMILIAR PLACE AND YOU DO NOT FEEL SAFE, SO YOU PROCEED TO DRIVE ON A HWY. WITH YOUR WINDOW DOWN FOR TWO HOURS WHILE SNOWING. MY KIDS WERE SO COLD WHEN WE ARRIVED HOME, WHICH I FIND RIDICULOUS THAT WE HAD TO EXPERIENCE THIS IN THE FIRST PLACE, BUT YET STILL AN ADDITIONAL THREE MORE TIMES. IT IS WELL KNOWN ON THE INTERNET OF COMPLAINTS OF THE WINDOW REGULATOR BEING A DEFECT AND IT'S IN THE MARKET FOR PAYING CUSTOMERS TO BE INCONVENIENCED OVER AND OVER AGAIN. NO YET HAS VOLKSWAGEN COMPENSATED THE TIME AND INCONVENIENCE THIS HAS CAUSED VW OWNERS. I ONLY WISH SOMEONE WOULD HAVE TOLD ME BEFORE MY PURCHASE OF THE AMOUNT OF OCCURRENCES I WOULD BE DEALING WITH ON REPAIRS, I WOULD NOT HAVE PURCHASED A VOLKSWAGEN. I WILL DEFINITELY EDUCATE ANYONE I COME IN CONTACT WITH ON WHAT THEY WILL BE FACED WITH IF THEY PURCHASE A VOLKSWAGEN.*AK
NHTSA ODI #762703
Mileage unknown · Jun 3, 2002
Visibility
POWER WINDOW LIFT IS BROKEN. WINDOW WILL NOT OPERATE, MOVING UP OR DOWN.*AK
NHTSA ODI #8010967
Mileage unknown · Mar 28, 2002
Visibility
THE WINDOW IN THE FRONT PASSENGER DOOR INTERMITENTLY ROLLS DOWN WHEN THE AUTOMATIC LOCKING OCCURS AT 9.5 MPH. THE SWITCH TO CONTROL THE WINDOW ON THE DRIVER'S SIDE HAS FAILED. WHEN THIS OCCURS THE ONLY WAY TO GET IT TO ROLL BACK UP IS TO GET OUT OF THE CAR AND ROLL IT UP BY TURNING THE KEY IN THE DOOR LOCK. NLM
NHTSA ODI #759952
Mileage unknown · Mar 5, 2002
Visibility
BOTH DRIVER AND PASSENGER SIDE DOOR WINDOWS KEEP FALLING OFF THE TRACKS. DEALER NOTIFIED. *AK CONSUMER ADDS THAT THE WINDOW FELL INTO THE DOOR WHILE DRIVING, CAUSING THE DRIVER TO SHIFT ATTENTION WHILE DRIVING ALMOST HAVING AN ACCIDENT. *TT
NHTSA ODI #8004991
Mileage unknown · Feb 27, 2002
Visibility
WHILE DRIVING DRIVERS SIDE WINDOW FELL DOWN ONTO THE DOOR. DRIVER FEELS THIS IS UNSAFE WHEN DRIVING BECAUSE DRIVER LOSES CONSENTRATION OF THE ROAD. TOOK VEHICLE TO DEALER, AND THEY STATED THAT WINDOW REGULATOR HAD MALNFUNCTIONED.*AK
NHTSA ODI #8004624
Mileage unknown · Feb 4, 2002
Visibility
JUST BOUGHT THIS USED CAR AND AFTER USING THE WINDOW TWICE, THE REGULATOR BROKE. ACCORDING TO VOLKSWAGEN, THIS IS A REOCCURING PROBLEM AND THERE IS NOT PREVENTION AGAINST IT. I'M FROM WI AND CAN'T HAVE A BROKEN WINDOW IN THE MIDDLE OF WINTER. PLUS WHEN I CANNOT DO BUSINESS IN IL ANYMORE BECAUSE MY WINDOW DOESN'T WORK AND IT I…
Read full complaint
JUST BOUGHT THIS USED CAR AND AFTER USING THE WINDOW TWICE, THE REGULATOR BROKE. ACCORDING TO VOLKSWAGEN, THIS IS A REOCCURING PROBLEM AND THERE IS NOT PREVENTION AGAINST IT. I'M FROM WI AND CAN'T HAVE A BROKEN WINDOW IN THE MIDDLE OF WINTER. PLUS WHEN I CANNOT DO BUSINESS IN IL ANYMORE BECAUSE MY WINDOW DOESN'T WORK AND IT IS TOO COLD OUT TO BE DRIVING LIKE THAT. *AK
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.8L VR6 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE RECOMMENDED COLD TIRE INFLATION PRESSURE PUBLISHED ON THE LABEL FOR TIRES OF THE SIZE 205/50 R15 86H IS 0.1 BAR (1.45 PSI) TOO LOW. IT SHOULD BE 2.5 BAR (36.3 PSI). THE LABEL RECOMMENDS 2.4 BAR (34.8 PSI = 35 PSI).
Consequence & remedy
Consequence: UNDER INFLATED TIRES CAN AFFECT VEHICLE HANDLING, AND DRIVING WITH SUBSTANTIALY UNDER INFLATED TIRES PUTS THE CONSUMER AT A RISK FOR A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS, OR A DEALER CAN INSTALL THE LABEL IF THE OWNER WISHES. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-893-5298.
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES DO NOT COMPLY WITH THE HEAD INJURY CRITERION REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE UPPER RETAINER CLIP NEAR THE BP1 IMPACT LOCATION IS DESIGNED TO BREAK WHEN IMPACTED BY THE HEAD FORM. IN SOME CASES, THE MATERIAL OF THE TRIM PART MAY BE MORE IMPACT RESISTANT AS A RESULT OF VARIATIONS IN THE MOLDING PROCESS.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE CLIP FROM BREAKING ON IMPACT AND RESULT IN LESS DEFORMATION IN THE IMPACTED AREA AND A HIGHER DECLERATION OF THE HEAD FORM, INCREASING THE RISK OF PERSONAL INJURY IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REMOVE THE TRIM COVER FROM EACH OF THE B PILLARS AND INSTALL A NEW COVER.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SOUND ABSORBING MAT ATTACHED TO THE INSIDE OF THE B-PILLAR SIDE TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED. SURFACE AND EDGES OF THE MAT COULD HAVE BEEN DAMAGED DURING THE ASSEMBLY PROCESS. IT COULD IGNITE WHEN EXPOSED TO THE EXHAUST GAS OF THE SEAT BELT PRE-TENSIONER IGNITER IN THE EVENT OF A SEVERE FRONT OR SIDE COLLISION.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REMOVE THE MATTING MATERIALS FROM INSIDE THE B-PILLAR ON BOTH SIDES OF THE VEHICLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:brake Lights
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
RQ03010 · Brake Light Switch
Opened Dec 17, 2003 · Closed Mar 1, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch
THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ADVISING THAT CERTAIN MODEL YEAR (MY) 1999 - 2002 VOLKSWAGEN JETTA VEHICLES MANUFACUTURED WITH THE SAME BRAKE LIGHT SWITCH AS RECALLED UNDER 03V-265 (MY 1998-2002 NEW BEETLE) ARE AFFECTED BY A SAFETY DEFECT.SPECIFICALLY, IF THE BRAKE LIGHT SWITCH MALFUNCTIONS, THE BRAKE LIGHTS COULD FAIL TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD STAY ILLUMINATED CONTINUALLY EVEN WHEN THE BRAKES ARE NOT APPLIED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING, THUS INCREASING THE RISK OF A REAR END COLLISION AND OCCUPANT INJURY.ACCORDINGLY, VOLKSWAGEN IS RECALLING JETTA VEHICLES MANUFACTURED FROM MAY 1998 TO NOVEMBER 2001 TO INSPECT AND REPLACE FREE OF CHARGE ANY AFFECTED BRAKE LIGHT SWITCHES.THE RECALL PROGRAM, VW CODE WX, WILL COMMENCE IN APRIL 2004.
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
PE99007 · Passenger Compartment Fire
Opened Jan 29, 1999 · Closed Feb 8, 1999
Status: closed (inferred from source dates) · Unknown Or Other
IN ITS LETTER DATED FEBRUARY 4, 1999, VOLKSWAGEN STATED THAT IT WILL RECALL APPROXIMATELY 23,600 REDESIGNED 1999 JETTA AND GOLF 4-DOOR VEHICLES, OF WHICH APPROXIMATELY 11,000 HAVE BEEN SOLD TO CUSTOMERS, TO CORRECT A DEFECT THATMAY CAUSE A FIRE IN THE PASSENGEER COMPARTMENT AFTER A VEHICLE COLLISION.A SOUND INSULATION MATERIAL ATTACHED TO THE INSIDE OF THE B-PILLAR TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED.IN THE EVENT OF A COLLISION SEVERE ENOUGH TO ACTIVATE THE SEAT BELT PRETENSIONER, THE HOT EXHAUST GAS FROM THE PRETENSIONER COULD IGNITE THE INSULATION MATERIAL IF IT IS TOO CLOSE TO THE PRETENSIONER.VOLKSWAGEN DEALERS WILL REMOVE THE INSULATION MATERIAL FROM THE B-PILLARS.
1999 Volkswagen Jetta Problems, Complaints & Recalls | Skip That Year