1999 Volkswagen Jetta

ENGINE TRANSMISSION LIGHT FAILED AFTER 3 MONTHS, BOTH WINDOWS HAVE FALLEN DOWN INTO DOOR, FRONT BUMPER HAS BEEN TORN OFF, ANTENA AND OTHER PLASTIC OBJECTS AROUND CAR HAVE FALLEN OFF,ABS SYSTEM LIGHT IS ON AGAIN, COVER FOR GAS TANK WILL NOT OPEN (I HAD TO PRY IT OPEN), CUP HOLDERS AND MIRROR COVERS HAVE BROKEN, INSIDE OF CAR STARTED TO BUBBLE AFTER 6 MONTHS, BECAUSE OF THE PLASTIC. ALL THE SERVICE DEPARTMENT IN SAN ANTONIO COULD SAY WAS THAT I DID NOT KNOW HOW TO MANAGE CAR. I DIDN'T KNOW I HAD TO TAKE A CLASS IN OPENING THE GAS COVER. ODDLY ENOUGH, MOST OF THESE THINGS STARTED TO BREAK AFTER MY TWO YEAR WARRANTY EXPIRED. ALL THEY HAD TO SAY WAS THAT "WHEN IT RAINS IT POURS". I WOULD NEVER RECOMMEND THIS CAR TO ANYONE

30K SERVICE, REPORTED TO DEALER THAT STEERING WHEEL SHAKES WHEN APPLYING BRAKES...ASKED DEALER TO CHECK ON ALIGHMENT PROBLEMS. DEALER NO ALIGNMENT NEEDED, BUT BRAKES WERE WORN DOWN 50% & ALSO NEEDED NEW ROTORS. DEALER INSISTED CAR OK TO DRIVE & ADVISED TO COME BACK @ 35K SERVICE TO HAVE NEW BRAKES & ROTORS INSTALLED @ APROX. $600. AFTER SERVICE, I DROVE HOME ABOUT 50 MI. & PROBLEM GOT WORSE, INCLUDING A LOUD RUMBLING NOISE. I CALLED DEALER & THEY REFERRED ME TO A DEALER CLOSER TO MY HOME, 3 DAYS & 300 MILES LATER, 2ND DEALER ASKED HOW MANY TIMES I HAD CHANGED THE BRAKES, BECAUSE I NOW, NEEDED ROTORS, AND WORSE, ALL MY TIRES WERE "CUPPED" & I ALSO NEEDED A WHOLE NEW SET OF TIRES...I ASKED 2ND DEALER IF IT WAS SAFE TO DRIVE MY CAR. THEY SAID IT WAS OK TO DRIVE, BUT RECOMMENDED CHANGING BRAKES, ROTORS & TIRES @ A COST OF $1,100. DEALER ALSO EXPLAINED THAT THE LACK OF ROTATING & BALANCING TIRES COULD HAVE CONTRIBUTED TO THE UNEVEN WEAR (AKA: CUPPED TIRES). I WAS ALSO TOLD THAT THE LOUD RUMBLING NOISE, WOULD EVENTUALLY GO AWAY, SINCE THE TIRES HAD BEEN ROTATED. THE 2ND DEALER INVOICED THE 1ST DEALER FOR THIS SERVICE CHARGE. 3 DAYS LATER, I WENT TO GOODYEAR TIRE SHOP (FOR 3RD OPINON) BECAUSE I THOUGHT THE TIRES MAY BE DEFECTIVE. GOODYEAR ADVISED ME THAT CUPPED TIRES RESULT FROM UNEVEN WEAR (USUALLY RECOMMEND ROTATING & BALANCING TIRES EVERY 10K MI.), IF NOT, PROBLEMS W/BRAKES & ROTORS. GOODYEAR COULDN'T DETERMINE WHY THE PROBLEM OCCURRED @ ONLY 30K MI. SUCH A PROBLEM COULD OCCUR AT ABOUT 60K MILES, BUT NOT ROTORS. GOODYEAR BALANCED & ROTATED MY TIRES & ALSO DISCOVERED THAT THE DRIVER'S SIDE TIRE WAS RUBBING AGAINST THE WHEELWELL, CAUSING A LARGE GASH IN THE WHEELWELL. IN THE INTEREST OF CONSUMER PROTECTION, I SEEK YOUR PROFESSIONAL ASSISTANCE IN BRINGING A POSITIVE RESOLVE TO THIS MATTER. MY CAR HAS SPENT A LOT OF TIME @ DEALER SERVICE SHOP. VOLKSWAGEN MUST BE HELD ACCOUNTABLE FOR BAD CRAFTSMANSHIP & POOR SERVICE ADVICE. PLEASE HELP!!

AT 30000 MILES STEERING WHEEL SHAKES WHEN APPLYING BRAKES.ASKED DEALER TO CHECK ON ALIGHMENT PROBLEMS. DEALER NO ALIGNMENT NEEDED, BUT BRAKES WERE WORN DOWN 50% & ALSO NEEDED NEW ROTORS. DEALER INSISTED CAR OKAY TO DRIVE AND ADVISED TO COME BACK. 35000 SERVICE TO HAVE NEW BRAKES AND ROTORS INSTALLED, APROX. $600. AFTER SERVICE, I DROVE HOME ABOUT 50 MILES AND PROBLEM GOT WORSE, INCLUDING A LOUD RUMBLING NOISE. I CALLED DEALER, AND THEY REFERRED ME TO A DEALER CLOSER TO MY HOME, 3 DAYS AND 300 MILES LATER, 2ND DEALER ASKED HOW MANY TIMES I HAD CHANGED THE BRAKES, BECAUSE I NOW, NEEDED ROTORS, AND WORSE, ALL MY TIRES WERE "CUPPED. " I ALSO NEEDED A WHOLE NEW SET OF TIRES...I ASKED 2ND DEALER IF IT WAS SAFE TO DRIVE MY CAR. THEY SAID IT WAS OK TO DRIVE, BUT RECOMMENDED CHANGING BRAKES, ROTORS AND TIRES @ A COST OF $1,100. DEALER ALSO EXPLAINED THAT THE LACK OF ROTATING A BALANCING TIRES COULD HAVE CONTRIBUTED TO THE UNEVEN WEAR (AKA: CUPPED TIRES). I WAS ALSO TOLD THAT THE LOUD RUMBLING NOISE, WOULD EVENTUALLY GO AWAY, SINCE THE TIRES HAD BEEN ROTATED. THE 2ND DEALER INVOICED THE 1ST DEALER FOR THIS SERVICE CHARGE. 3 DAYS LATER, I WENT TO GOODYEAR TIRE SHOP (FOR 3RD OPINON) BECAUSE I THOUGHT THE TIRES MAY BE DEFECTIVE. GOODYEAR ADVISED ME THAT CUPPED TIRES RESULT FROM UNEVEN WEAR (USUALLY RECOMMEND ROTATING & BALANCING TIRES EVERY 10K MI.), IF NOT, PROBLEMS W/BRAKES & ROTORS. GOODYEAR COULDN'T DETERMINE WHY THE PROBLEM OCCURRED @ ONLY 30K MI. SUCH A PROBLEM COULD OCCUR AT ABOUT 60K MILES, BUT NOT ROTORS. GOODYEAR BALANCED & ROTATED MY TIRES & ALSO DISCOVERED THAT THE DRIVER'S SIDE TIRE WAS RUBBING AGAINST THE WHEELWELL, CAUSING A LARGE GASH IN THE WHEELWELL. IN THE INTEREST OF CONSUMER PROTECTION, I SEEK YOUR PROFESSIONAL ASSISTANCE IN BRINGING A POSITIVE RESOLVE TO THIS MATTER. MY CAR HAS SPENT A LOT OF TIME @ DEALER SERVICE SHOP. VOLKSWAGEN MUST BE HELD ACCOUNTABLE FOR BAD CRAFTSMANSHIP & POOR SERVICE ADVICE. PLEASE HELP!

IN ADDITION TO ABOVE-KEY ENTRY SPORADICALLY WORKS, CAR UNDER COVER TORN OFF TWO TIMES PARKING IN REGULAR PARKING LOT, CHAIR WILL NOT STAY IN ADJUSTED POSITION AND DEALERSHIP REPRESENTED THAT EXTENDED WARRANTY COVERED SAME AS FACTORY WARRANTY, WHICH IT DOES NOT. VERY DISSATISFIED WITH PURCHASE. BELIEVE CAR IS UNSAFE AND LOOKING TO REPLACE. BELIEVE CAR HAS SERIOUS ELECTRICAL PROBLEMS. DEALERSHIP REFUSED TO GIVE EXPLANATION FOR UNUSUAL BURNING OF OIL ETC.*AK

WHILE DRIVING THE POSTED SPEED LIMIT, I ATTEMPTED TO SLOW DOWN IN PREPARATION FOR A RIGHT HAND TURN. I TURNED ON MY SIGNAL, AND SLOWLY BEGAN TO HIT MY BRAKES. AS I HIT MY BRAKES, IT BEGAN TO TO ENGAGE AND THEN I FELT A "POP" IN THE BRAKE PEDAL. I HIT THE BRAKE A LITTLE HARDER AND NOTHING HAPPENED. I THEN BEGAN PUMPING THE BRAKES IN AN ATTEMPT TO STOP THE CAR. MY ATTEMPT TO STOP THE CAR FAILED AND I HIT A PARKED CAR AT 30MPH. MODERATE DAMAGE DONE TO PASSENGER FRONT AND QUARTERPANEL OF CAR. DOOR WEDGED INTO CAR BRAKING SOME GLASS ON PASSENGER SIDE. UPON IMPACT, NO AIRBAGS DEPLOYED WHATSOEVER. I HIT THE WINDSHIELD WITH MY HEAD AND SPIDERED THE GLASS UPON IMPACT. IMPACT JOLTED THE CAR IN SUCH A WAY, IT SNAPED MY INSIDE MIRROR OFF THE FRONT WINDSHIELD.*AK