TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE PASSENGER SIDE REAR WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE WHEEL BEARING SEPARATED. THEY REPLACED THE WHEEL BEARINGS, SPINDLES, SPEED SENSOR, RING, AND DRUM. APPROXIMATELY TWO Y…
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TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE PASSENGER SIDE REAR WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE WHEEL BEARING SEPARATED. THEY REPLACED THE WHEEL BEARINGS, SPINDLES, SPEED SENSOR, RING, AND DRUM. APPROXIMATELY TWO YEARS LATER, WHILE DRIVING 55-60 MPH, THE PASSENGER SIDE REAR WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER STATED THAT THE WHEEL BEARINGS FAILED. AS OF AUGUST 21, 2007, THE FAILURE HAS NOT BEEN REPAIRED. THE CONTACT ALSO STATED THAT THE WINDOWS WOULD NOT ROLL UP OR DOWN. THE DEALER STATED THAT THE WINDOW REGULATORS FAILED AND THAT THERE WAS A RECALL ON PREVIOUS MODELS. THE NHTSA CAMPAIGN ID AND POWERTRAIN WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 138,022 AND FAILURE MILEAGE WAS 101,612.
NHTSA ODI #10200262
156,000 miles · Jun 19, 2006
SuspensionWheelsCrash
DT*: THE CONTACT STATED THE LEFT REAR WHEEL DETACHED FROM THE VEHICLE, CROSSED THE HIGHWAY AND HIT ANOTHER VEHICLE. THE OTHER VEHICLE SUSTAINED MINOR BODY DAMAGE. A POLICE REPORT WAS FILED. THIS OCCURRED WHILE DRIVING 35 MPH WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS THEN TOWED TO A…
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DT*: THE CONTACT STATED THE LEFT REAR WHEEL DETACHED FROM THE VEHICLE, CROSSED THE HIGHWAY AND HIT ANOTHER VEHICLE. THE OTHER VEHICLE SUSTAINED MINOR BODY DAMAGE. A POLICE REPORT WAS FILED. THIS OCCURRED WHILE DRIVING 35 MPH WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM; HOWEVER THE LEFT REAR WHEEL ASSEMBLY, BRAKES, RIM AND TIRE WERE REPLACED. THE MANUFACTURER WAS NOT ALERTED.*AK UPDATED 7/13/2006 - THE BEARING ON THE LEFT REAR WHEEL WAS LOOSE AND WORN. *NM
NHTSA ODI #10160152
Mileage unknown · Jan 29, 2004
Wheels
THE LOCKING LUG NUTS END PIECES ON MY 98 JETTA BROKE OFF ON ROUTINE TIRE ROTATIONS. THE DEALER WAS INITIALLY UNABLE TO REMOVE THE LUGNUTS UNTIL HE REMOVED THE WHOLE WHEEL ASSY AND WELDED TOOLS ONTO THE LUGNUTS. I HAVE THE WELDED-ON TOOLS WITH THE LUGNUTS - TOTAL COST WAS 600.00. IF THIS HAPPENED WHILE TRAVELLING I WOULD HAVE …
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THE LOCKING LUG NUTS END PIECES ON MY 98 JETTA BROKE OFF ON ROUTINE TIRE ROTATIONS. THE DEALER WAS INITIALLY UNABLE TO REMOVE THE LUGNUTS UNTIL HE REMOVED THE WHOLE WHEEL ASSY AND WELDED TOOLS ONTO THE LUGNUTS. I HAVE THE WELDED-ON TOOLS WITH THE LUGNUTS - TOTAL COST WAS 600.00. IF THIS HAPPENED WHILE TRAVELLING I WOULD HAVE BEEN IN TROUBLE TO JUST CHANGE A TIRE. WHY WAS THERE NO RECALL? THE DEALERS IN GERMANY SAID THEY RECALLED THE GERMAN MODELS BECAUSE OF THIS PROBLEM. *AK
NHTSA ODI #10055130
Mileage unknown · Sep 4, 2003
SuspensionWheels
WHILE DRIVING AT 60 MPH AND WITHOUT ANY WARNING RIGHT REAR WHEEL LUGS:NUTS CAME OFF, CAUSING CONSUMER TO LOSE CONTROL. DEALER STATED THAT WHEEL BEARING WENT BAD. *AK
NHTSA ODI #10038197
Mileage unknown · Sep 28, 2000
Wheels
"ORLEANS" MODEL WHEELS HAVE FAILED TWICE. WHEELS APPEAR TO BE SOFT AND EASILY DEFORMED. WHEELS CRACK AFTER BENDING WHICH RESULTS IN A FLAT TIRE. VOLKSWAGEN HAS TAKEN THE ORLEANS WHEEL OFF OF THE PARTS LIST SO THAT REPLACEMENT WHEELS ARE NOT AVAILABLE. LOCAL PARTS CLERK HAS ADVISED THAT A HIGH FAILURE RATE AND REPLACEMENT ACTIVI…
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"ORLEANS" MODEL WHEELS HAVE FAILED TWICE. WHEELS APPEAR TO BE SOFT AND EASILY DEFORMED. WHEELS CRACK AFTER BENDING WHICH RESULTS IN A FLAT TIRE. VOLKSWAGEN HAS TAKEN THE ORLEANS WHEEL OFF OF THE PARTS LIST SO THAT REPLACEMENT WHEELS ARE NOT AVAILABLE. LOCAL PARTS CLERK HAS ADVISED THAT A HIGH FAILURE RATE AND REPLACEMENT ACTIVITY WERE OCCURRING PRIOR TO THE VW GERMANY DECISION TO NO LONGER SUPPLY THE WHEELS. THE WHEELS WERE OPTIONAL ON THE 97 PASSAT AND THE 98 JETTA AND GOLF. SINCE OWNERS HAVE BEEN ABANDONED WITHOUT SPARES FOR SOME REASON, THEY ARE REQUIRED TO REPLACE ALL FOUR WHEELS AT THEIR OWN EXPENSE AS THE WHEELS FAIL. WHEELS. *AK
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.8L VR6 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE RECOMMENDED COLD TIRE INFLATION PRESSURE PUBLISHED ON THE LABEL FOR TIRES OF THE SIZE 205/50 R15 86H IS 0.1 BAR (1.45 PSI) TOO LOW. IT SHOULD BE 2.5 BAR (36.3 PSI). THE LABEL RECOMMENDS 2.4 BAR (34.8 PSI = 35 PSI).
Consequence & remedy
Consequence: UNDER INFLATED TIRES CAN AFFECT VEHICLE HANDLING, AND DRIVING WITH SUBSTANTIALY UNDER INFLATED TIRES PUTS THE CONSUMER AT A RISK FOR A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS, OR A DEALER CAN INSTALL THE LABEL IF THE OWNER WISHES. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-893-5298.
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
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