AT 39K MILES, WHILE BACKING OUT OF A PARKING SPOT, A CLICKING NOISE EMITTED FROM THE STEERING COLUMN, THEN WARNING LIGHT CAME ON FOR THE AIRBAG AND TRANSMISSION WITH THE CAR'S DISPLAY SAYING NOT TO DRIVE IT. SOME RESEARCH AND TESTING REVEAL THE PROBLEM IS THAT THE CONNECTION BETWEEN THE STEERING WHEEL (INCLUDING AIRBAG, HORN,…
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AT 39K MILES, WHILE BACKING OUT OF A PARKING SPOT, A CLICKING NOISE EMITTED FROM THE STEERING COLUMN, THEN WARNING LIGHT CAME ON FOR THE AIRBAG AND TRANSMISSION WITH THE CAR'S DISPLAY SAYING NOT TO DRIVE IT. SOME RESEARCH AND TESTING REVEAL THE PROBLEM IS THAT THE CONNECTION BETWEEN THE STEERING WHEEL (INCLUDING AIRBAG, HORN, AND ALL CONTROLS MOUNTED THERE) AND THE CAR HAS BEEN SEVERED. A PART CALLED THE 'CLOCK SPRING' HAS FAILED UNDER NORMAL USE. THIS ISSUE HAS OCCURRED ON THOUSANDS OF SIMILAR VWS AND THE NHTSA HAS OR HAD AN INVESTIGATION INTO THIS VERY ISSUE, BUT ONLY 2010-2014 MODEL YEAR CARS. AS A CONSEQUENCE THE AIRBAG AND HORN ARE NOT WORKING. VW SO FAR SAYS THIS IS NOT COVERED UNDER WARRANTY. THE ESTIMATED REPAIR IS OVER $500. FOR A PART THAT SHOULD ALMOST NEVER FAIL. IT IS A POOR DESIGN, AND A KNOWN ISSUE ACROSS THEIR MODEL LINE. VW SHOULD COVER THIS. THE LIABILITY ISSUES IF SOMEBODY GETS HURT DUE TO THE FAILED CLOCK SPRING AND DE-ACTIVATED DRIVER'S SIDE AIRBAG.
NHTSA ODI #11114795
53,000 miles · Jul 26, 2018
Air BagsElectrical System
WHILE THE CAR WAS IN MOTION, ALL ELECTRICAL COMPONENT BUTTONS CONNECTED TO THE STEERING WHEEL, INCLUDING THE HORN STOPPED WORKING AND THE AIR BAG SENSOR LIGHT WENT ON , ALONG WITH TRANSMISSION SENSOR ERROR. I TOOK THE CAR TO THE DEALER AND THEY IDENTIFIED THE CLOCKSPRING IN THE STEERING COLUMN NEEDED TO BE REPLACED.
NHTSA ODI #11114006
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