Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 6 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports2 fire reports0 injury reports
What owners actually said
6 reports
Mileage unknown · May 5, 2026
Electrical SystemFire
High voltage component, onboard charger, failure caused an electrical fire contained inside the case. It is available for inspection. Unclear on safety concerns. Taken to dealer and a second repair shop and they were unable to identify the issue. I opened the onboard charger and found the evidence of the fire. Has not been inspe…
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High voltage component, onboard charger, failure caused an electrical fire contained inside the case. It is available for inspection. Unclear on safety concerns. Taken to dealer and a second repair shop and they were unable to identify the issue. I opened the onboard charger and found the evidence of the fire. Has not been inspected by anyone. No warning lights were present before or after the incident.
NHTSA ODI #11735929
Mileage unknown · Oct 21, 2025
EnginePower TrainService Brakes
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coastin…
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I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal failure in the motor/gearbox assembly, requiring a complete replacement of the unit. I can't imagine if the part die during driving on highway.
NHTSA ODI #11694853
Mileage unknown · Jan 29, 2025
Seat Belts
we bought this car certified pre-owned from a dealership last spring. The drivers seatbelt seems to latch but when you pull on it you discover it is not. So it gives the illusion of being latched when it is now, which obviously is very dangerous
NHTSA ODI #11639383
Mileage unknown · Feb 28, 2024
Unknown Or Other
The charging pin actuator fails, preventing the vehicle from charging. This was confirmed by the dealer. I had brought the vehicle in multiple times before for the same symptoms.
NHTSA ODI #11574532
Mileage unknown · Jul 11, 2023
Fuel/propulsion System
Car would not start and gave a "Error: Electrical system. Stop!" Warning in the dash. Volkswagen tells me it needs a battery replacement.
NHTSA ODI #11531695
4,200 miles · Sep 18, 2020
Electrical SystemFire
THE CAR WAS LAST DRIVEN 9/16/2020 AROUND 5:30PM. IT HAD APPROXIMATELY 90 MILES LEFT AS AN ESTIMATED BATTERY CHARGE. IT WAS PARKED IN MY DRIVEWAY. ON 9/17 3:20PM OR SO I WALKED OUT OF MY HOUSE AND SMELLED SOMETHING BURNING. I OPENED THE CAR DOOR AND HEARD AN ALERT AND THE DISPLAY SAID ELECTRICAL SYSTEM ERROR. I TRIED TURNING TH…
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THE CAR WAS LAST DRIVEN 9/16/2020 AROUND 5:30PM. IT HAD APPROXIMATELY 90 MILES LEFT AS AN ESTIMATED BATTERY CHARGE. IT WAS PARKED IN MY DRIVEWAY. ON 9/17 3:20PM OR SO I WALKED OUT OF MY HOUSE AND SMELLED SOMETHING BURNING. I OPENED THE CAR DOOR AND HEARD AN ALERT AND THE DISPLAY SAID ELECTRICAL SYSTEM ERROR. I TRIED TURNING THE CAR ON AND OFF A FEW TIMES, NOTICED A LIGHT SMELL INSIDE THE CAR. I CONTINUED TO GET THE ELECTRICAL ERROR MESSAGE. I CALLED FOR VW ROADSIDE ASSISTANCE, TOOK THE CAR SEATS OUT, AND WHILE WAITING TO BE CONNECTED TO ROADSIDE ASSISTANCE I HEARD A SMALL POP SOUND AND A LITTLE SMOKE COME FROM THE HOOD AREA. MY HUSBAND CALLED 9-1-1. WITHIN ABOUT 5 MINUTES, WE HEARD MORE POPPING, SAW MORE SMOKE, AND THEN SAW FLAMES COMING FROM BENEATH THE CAR. A FIRE ENGINE ARRIVED AND WORKED ON PUTTING OUT THE FIRE. THE BATTERY HEATED/SMOKED/FLARED UP FOR ABOUT 3 HOURS UNTIL IT WAS DEEMED SAFELY OUT, AND FIREFIGHTERS LEFT. AS OF NOW, 3:30PM ON 9/18/2020, THERE ARE STILL FLARE UPS ON THE BATTERY AND IT IS UNDER THE SUPERVISION OF THE FIRE DEPARTMENT. PLEASE HELP WITH THIS INVESTIGATION AS QUICKLY AS POSSIBLE. THIS CAR IS EXTREMELY DANGEROUS.
NHTSA ODI #11359869
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Volkswagen E-GOLF Problems, Complaints & Recalls | Skip That Year
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