2015 Volkswagen Beetle

I have been trying to get the recall fixed since I purchased my vehicle in July 2023. For nearly two years, I have received repeated letters from Volkswagen urging me to have the recall addressed. However, despite calling every two months to schedule an appointment, I am always told that the part is unavailable and that they have no estimated date for its arrival. I'm continually advised to call back in another two months. Last month, after calling dealerships more than ten times since purchasing the vehicle, I contacted VW Customer Service directly. They referred me to the Macon dealership, assuring me that they would assist in booking an appointment. Unfortunately, after speaking with Macon, I was once again told to call back—this time in October—when they might receive the necessary part. I am moving back to Canada at the end of August, and despite nearly two years of effort, my vehicle remains unrepaired. I am extremely dissatisfied with this situation, especially considering the severity of the issue. I live in Georgia, where the climate is hot and humid, and I avoid driving the vehicle out of fear that the airbag could deploy dangerously. Volkswagen has failed to support me through this process, and I am left with a potentially unsafe vehicle and no resolution in sight.

The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car is subject to the Takata Air Bag recall. Due to the age of the vehicle, and the hot climate where I live (California), I am in fear for my safety especially with summer around the corner. "The Old Farmer's Almanac forecasts a "scorcher" with hotter-than-normal temperatures across most of the U.S., including California." Originally, I had a service appointment for 2024 but there was a shortage of parts. I showed up for my next appointment 6/4/25 to have the service done and was told that the parts are on back order nationally until at least September. Due to the nature of my situation, my case was escalated to their RCM where I was told that nothing could be done. I asked about a loaner vehicle or a rental reimbursement until the parts arrive and they told me it was not possible. I find this to be extremely unreasonable given the severity of the recall. There are deaths and serious injuries linked to this defect and I am in constant fear when I drive my vehicle. No one should have to knowingly take this kind of risk every time they commute to work. I have spoken to multiple agents and have reached a dead end. I hope that a solution can be found for my case.

The 2015 Volkswagen Beetle was in a minor accident that was rear-ended by another vehicle. No one was injured. The other party claimed responsibility and the vehicle was repaired and the other party paid for the repairs. The problem is with Volkswagen not having the OEM safety equipment available to complete the repairs. The specific part is a spoiler attached to the rear trunk lid that increases the visibility of the brake light built into the rear trunk lid. In traffic this vehicle has only two brake lights within the rear fenders lower to the ground. The spoiler attached above the brake light that is attached at the top of the rear trunk lid, sits above the tail lights and the brake light can be seen by the driver in the vehicle behind the VW. VW claims that this part is on backorder. It is not available within the United States. I believe Volkswagen is refusing to manufacture this critical safety part for repairs of their vehicle. I have been told by several dealers that this part is not available and is on back order. I have tried to locate this part from VW dealers in Texas and out of state also. They all tell me the same thing. Its on back order. I understand this vehicle model is out of production but is being reintroduced again in 2025. Volkswagen should be responsible for providing original parts, especially critical safety parts. Hopefully the NTSA can bring this problem to Volkswagens attention and they will make the responsible safety decision and provide a critical safety component of this vehicle to the customers of their company. Thank you.

The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.