error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.
2024 Volkswagen Atlas
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Atlas years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 8 of 169 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
169 reportsMy breaks are screeching. It is inconcsistent and the dealership from my knowledge was not able to reciprocate the issue. They said the break pads had debris on them and they were cleaned at my last appointment. However the next day the breaks were screeching again. Being a brand new car I don't understand how the breaks hav…
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My breaks are screeching. It is inconcsistent and the dealership from my knowledge was not able to reciprocate the issue. They said the break pads had debris on them and they were cleaned at my last appointment. However the next day the breaks were screeching again. Being a brand new car I don't understand how the breaks have so much debris and are screeching already. Makes me think there has to be something wrong with them and that doesn't make me feel safe putting my kids in the car everyday. I need to take my care back in to have my breaks looked at however everytime I take my car in they say it takes 24-48 hours to diagnose an issue. They never have a loaner and don't cover a rental car. I have paid out of pocket for a rental twice now and cannot afford it anymore right now due to the holidays. The infotainment screen goes fuzzy frequently. To my knowledge the dealership was unable to reciprocate the issue. When the screen goes fuzzy it still works, I am unable to see anything on the screen. When I put the vehicle in reverse I cannot see anything on the backup camera. I can't tell if someone or something is walking behind my vehicle. This is a huge safety issue. I have taken my vehicle three times for this issue. First they replaced the screen, second they did a hard reboot, the third time they said there is nothing they can do due to a software update coming. However no one knows when this update is going to happen, in the meantime I am driving around with a fuzzy screen. I have done all the software updates that have prompted on my screen, I have reboot my screen I don't know how many times. I have attached my part of the invoice for my first appointment. I don't have a invoice full invoice due to the dealership being sold and they no longer have them on file. I have attached the second invoice. There was not room for the third. I have filed lemon law asking VW to buy my vehicle back. I am waiting for an answer from them.
The vehicle started shaking while making metal grinding noises, which forced us to pull over and have the vehicle towed to the nearest dealership. We were told that the engine had metal parts that came loose in the engine compartment and that the engine now has to be replaced. The car had 11,205 miles prior to being immobilized.
Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the …
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Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and VW continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. the only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictu…
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Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.
Infotainment system sporadically becomes pixelated and hard to see and use. The dealership has verified the issue, confirms VW is aware and says there is no fix. This is a very serious safety issue while driving.
Screen continues to go out causing to be non functional
I have had this new car for 10 months. Since last month, when I start the car, the Rear Traffic Alerts light comes on on the dashboard and a warning message comes up saying that the rear traffic alert is not working. Then I turn off the car, open and close the driver's door, and start the car again. This happens every now and th…
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I have had this new car for 10 months. Since last month, when I start the car, the Rear Traffic Alerts light comes on on the dashboard and a warning message comes up saying that the rear traffic alert is not working. Then I turn off the car, open and close the driver's door, and start the car again. This happens every now and then. There is no problem with the car or the sensor. I searched the internet and YouTube and found that there are some people who have the same problem as mine. I hope this can be fixed.
Two weeks ago a small pebble hit my windshield. Immediately, the chip hit spread inches long. I was shocked that the chip spread immediately approximately 5 inches. There was zero chance of repair. This morning, I got into my car only to notice an additional crack from the top of my windshield down approximately 6 inches. I…
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Two weeks ago a small pebble hit my windshield. Immediately, the chip hit spread inches long. I was shocked that the chip spread immediately approximately 5 inches. There was zero chance of repair. This morning, I got into my car only to notice an additional crack from the top of my windshield down approximately 6 inches. I did not hear a pebble- or anything- hit my windshield. These two cracks are not near one another. I have never experienced anything like this. I've owned this brand new vehicle for 4 months. I have traveled the same routes for over 20 years with no issues. Is the glass on this vehicle subpar?
The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that while driving 70 MPH, the vehicle struck a deer that jumped in the middle of the roadway impacting the vehicle on the front driver's side. The contact was attempting to pull over whe…
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The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that while driving 70 MPH, the vehicle struck a deer that jumped in the middle of the roadway impacting the vehicle on the front driver's side. The contact was attempting to pull over when another vehicle rear-ended her vehicle while driving at an unknown speed, fatally wounding the driver of the other vehicle. The other vehicle had the driver as the only occupant and succumbed to their inquiries on the scene. No air bags were deployed. The "Crash Detected" and "Air Bag Malfunction" messages were displayed. Several unknown warning lights were illuminated. The front passenger's side seat, where the contact's husband was sitting, inadvertently moved backward and seized upon impact. The contact's son, who was sitting in the rear passenger's seat, was unable to exit the vehicle immediately since the rear passenger's side door failed to open. The medics extracted her son from the rear driver's side door. The contact, her husband, and her son were transported to the hospital by ambulance. A police report was filed. The contact sustained bruising to the right eye, lung, hips, and arms, as well as a cracked tooth and a fractured rib. At the hospital, the contact received staples in her head and four stitches on the forehead. The contact's husband suffered cuts and bruises on his right arm and hip. The contact's son sustained a head contusion, shoulder bruising, and cuts and bruises on his knees. The vehicle was towed to the tow yard but was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 15,327.
Official recalls
826V473000 · Back Over Prevention:software
Jul 22, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Consequence & remedy
Consequence: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
25V434000 · Service Brakes; Suspension
Jun 30, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Additional source detail variants (2)
Suspension
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Service Brakes
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
25V334000 · Back Over Prevention: Sensing System: Camera
May 21, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
25V100000 · Engine
Feb 17, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Consequence & remedy
Consequence: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
24V723000 · Service Brakes, Hydraulic:foundation Components:master Cylinder
Sep 27, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Consequence & remedy
Consequence: An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.
24V480000 · Back Over Prevention:software
Jun 27, 2024
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
24V464000 · Air Bags:sensor:occupant Classification:front Passenger
Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
23V593000 · Engine And Engine Cooling:engine:hard Parts Internal/mechanical
Aug 23, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence & remedy
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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