The temperature was about 1 degree this morning at my home. My vehicle was parked outside. The driver's side door will not latch closed. The visible part of the latch mechanism is not frozen. I have not not gotten the vehicle to a dealer yet because I do not know how to get it there with a door that won't latch closed. I am…
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The temperature was about 1 degree this morning at my home. My vehicle was parked outside. The driver's side door will not latch closed. The visible part of the latch mechanism is not frozen. I have not not gotten the vehicle to a dealer yet because I do not know how to get it there with a door that won't latch closed. I am hoping that when it warms up the door will start working properly again but this is not acceptable or safe.
NHTSA ODI #11712060
Mileage unknown · Feb 21, 2025
Structure
I bought a 2024 Atlas in March 2024. It now has 16K miles on it and it has been meticulously maintained and cared for in that time. In May 2024, my husband and I were driving down the interstate and out of nowhere, the passenger side front door popped open by itself! We took it immediately to the dealership, where they looked at…
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I bought a 2024 Atlas in March 2024. It now has 16K miles on it and it has been meticulously maintained and cared for in that time. In May 2024, my husband and I were driving down the interstate and out of nowhere, the passenger side front door popped open by itself! We took it immediately to the dealership, where they looked at it and said they couldn't recreate the problem or identify what had caused it. We chalked it up to a fluke and moved on. Today (February 21, 2025) it happened again! It was the exact same door, and the exact same scenario occurred: there was a beep, then I could hear air coming in through the door, and it was ajar. This is a HUGE safety issue and I am terrified to continue driving this car, as I have two children and I refuse to put them in danger because of this car malfunctioning. Additionally, in the 11 months I've had this car, this will be the fifth time it is in the shop. It had to go just two weeks ago because it was leaking oil, and now it's also telling me it's low on coolant so I'm afraid that's leaking too. I am at a loss. My main concern is that the door is opening, while the vehicle is in motion, traveling at a high rate of speed, and that poses a huge safety risk not only to the individuals in my car, but all of the other cars near mine as well.
NHTSA ODI #11644133
Mileage unknown · Aug 12, 2024
Structure
Driver side rear quartet panel window cracking and disintegrating from inside the vehicle after 400 miles since new. No impact or other damage prior to crack formation.
NHTSA ODI #11607928
Mileage unknown · Jul 19, 2024
Structure
- Rear driver side door opened while driving, and could not be shut. It took multiple attempts to once again shut and lock the door. The latch would not catch. - This put a toddler (in a carseat) at risk, as the door issue occurred in the rear of the car. - Luckily, there was an adult passenger who was able to manually hold the…
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- Rear driver side door opened while driving, and could not be shut. It took multiple attempts to once again shut and lock the door. The latch would not catch. - This put a toddler (in a carseat) at risk, as the door issue occurred in the rear of the car. - Luckily, there was an adult passenger who was able to manually hold the door shut to get the car to a safe location. -It has not yet been replicated or reviewed by the dealer, but an inspection is scheduled for next week. - No warnings appeared, and the car did not indicate that any doors were open, even when the door was fully ajar. - The car was purchased 62 days ago, as a new vehicle. And there have been no accidents.
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Consequence & remedy
Consequence: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Additional source detail variants (2)
Suspension
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Service Brakes
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Consequence & remedy
Consequence: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Consequence & remedy
Consequence: An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence & remedy
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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