I WAS HAVING A TIRE REPAIRED AT "RIDERSVILLE CYCLE" IN BERKLEY SPRINGS, WEST VIRGINIA ON SEPT. 28, 2007 WHEN THE TECHNICIAN SHOWED ME THE REAR AXLE OF MY 2006 VICTORY, VEGAS, MOTORCYCLE. THE AXLE HAD A LARGE PIECE MISSING AT THE VERY END OF THE AXLE, PHOTOS OF THE AXLE ARE AVAILABLE. THE TECH INFORMED ME A "RECALL HAD BEEN ISSUE…
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I WAS HAVING A TIRE REPAIRED AT "RIDERSVILLE CYCLE" IN BERKLEY SPRINGS, WEST VIRGINIA ON SEPT. 28, 2007 WHEN THE TECHNICIAN SHOWED ME THE REAR AXLE OF MY 2006 VICTORY, VEGAS, MOTORCYCLE. THE AXLE HAD A LARGE PIECE MISSING AT THE VERY END OF THE AXLE, PHOTOS OF THE AXLE ARE AVAILABLE. THE TECH INFORMED ME A "RECALL HAD BEEN ISSUED BY VICTORY" . I MENTIONED I HAD NOT RECEIVED NOTIFICATION FROM VICTORY AS TO ANY RECALL, HE CONTINUED THE RECALL WAS ISSUED IN AUGUST 2007 FOR MY MODEL MOTORCYCLE. I THEN TOOK THE DEFECTIVE AXLE TO SHOW THE OWNER OF "RIDERSVILLE CYCLE", HAROLD MUNGER, TO COMPLIMENT THE TECHNICIAN FOR FINDING THE BROKEN AXLE AND TO INQUIRE AS TO WHY VICTORY HAD NEGLECTED TO NOTIFY ME OF THIS RECALL OF A VERY IMPORTANT PART? I WAS SURPRISED, TO SAY THE VERY LEAST, AT MR. UNGER'S RESPONSE. HE STATED ( I WILL PARAPHRASE HIS STATEMENTS) THE PART DIDN'T APPEAR DEFECTIVE TO HIM LOOKING AT IT LOGICALLY AND HE FELT IT WOULD NOT PRESENT ANY SAFETY CONCERN. HE CONTINUED "YOU COULD DRIVE THIS SIX MILLION MILES AN HOUR FOREVER WITH NO PROBLEM". HE THEN TOLD ME PERHAPS VICTORY HAD INDEED SENT ME A RECALL NOTICE. I SAID THEY HAD NOT DONE SO. HE THEN ADDED IT COULD BE IN TODAY'S MAIL. MRS. UNGER SEARCHED FOR THE VICTORY RECALL ON THE BUSINESS' COMPUTER AND PROVIDED THE NOTICE. I WAS TOLD A SUMMARY; IT STATED THE MOTORCYCLE SHOULD BE NOT RIDDEN, IT SHOULD BE INSPECTED AS SOON AS POSSIBLE BY A VICTORY TECHNICIAN BECAUSE OF DEFECTIVE REAR AXLES. THIS IS THE SECOND TIME I HAVE EXPERIENCED FAILURE OF PARTS ON THE MOTORCYCLE. ONE OF MY SADDLEBAGS FELL OFF THE MOTORCYCLE WHILE UNDERWAY. I WAS NOT NOTIFIED THE BRACKETS WERE DEFECTIVE. I AM FILING THIS BECAUSE I FEEL VICTORY MOTORCYCLE COMPANY FAILS TO NOTIFY CUSTOMERS OF DEFECTS TO SAVE HAVING TO REPLACE PARTS UNTIL SOMEONE HAS A PROBLEM. I BELIEVE THE COMPANY ENCOURAGES THEIR DEALERS TO DISCOURAGE HAVING THESE DEFECTIVE PARTS REPLACED. *JB
POLARIS IS RECALLING CERTAIN MODEL YEAR 2004-2012 VICTORY KINGPIN MOTORCYCLES, MODEL YEAR 2006-2012 VICTORY JACKPOT MOTORCYCLES, AND 2003-2012 VEGAS MOTORCYCLES MANUFACTURED FROM JANUARY 1, 2004, THROUGH MAY 1, 2011, EQUIPPED WITH ACCESSORY SEATS, PART NUMBERS 2876641-01 SEAT, KINGPIN TOURING, DOUBLE BACKREST AND PART NUMBER 2875961-01 SEAT, JACKPOT TOURING W/BACKREST. THE BACKREST SUPPORT CAN SEPARATE FROM THE MOTORCYCLE WHILE IN USE.
Consequence & remedy
Consequence: THE PASSENGER CAN BE INJURED OR FALL FROM THE MOTORCYCLE SHOULD THIS OCCUR.
Remedy: VICTORY WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE AFFECTED SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2011. OWNERS MAY CONTACT VICTORY CONSUMER SERVICE DEPARTMENT BY CALLING 1-888-704-5290.
ON CERTAIN MOTORCYCLES, THE FUEL PUMP RETAINER CLIP MAY NOT BE INSTALLED CORRECTLY.
Consequence & remedy
Consequence: IF THE RETAINER CLIP FAILS, THE FUEL PUMP MAY NOT PROVIDE ADEQUATE FUEL PRESSURE, OR THE PUMP MAY FAIL ENTIRELY, WHICH CAN CAUSE POOR PERFORMANCE OR POSSIBLE ENGINE STALLING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL PUMP RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 3, 2006. OWNERS MAY CONTACT POLARIS AT 763-417-8650.