2024 Toyota Tacoma

The contact owns a 2024 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic). The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed but traveled down to the floorboard. The brake warning light blinked, and the message to “Pull Over to a Safe Area” was displayed. The vehicle was coasted to the side of the road. The contact stated that brake fluid had leaked from the vehicle. The driver was able to drive back to the residence. The vehicle was then towed to the dealer, where it was diagnosed andit was determined that there was a hairline crack visible, and that the clip on the brake line was missing a bolt. However, the dealer informed the driver that the failure had occurred due to the oversize tires installed on the vehicle. The vehicle was not repaired. The vehicle was towed back to the residence. The vehicle remained at the house unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

The contact owns a 2024 Toyota Tacoma. The contact stated that the vehicle was taken to the local dealer for recall service related to NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic). While driving at 15-30 MPH, the vehicle lost braking function and crashed into a tree. After the failure, the low brake and the low brake power message were displayed. The driver had not sustained any injuries. The occupant in the passenger seat sustained spinal injuries and neck irritation; medical attention and surgery were provided. There was no reported fire, police report filed, or air bag deployment. The towing company was contacted, who informed him there was brake fluid on the driver-side rear brake line. The vehicle was towed to his residence. The next day, it was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The insurance company informed him that they would inspect the vehicle. The failure mileage was approximately 8,644.

The contact owns a 2024 Toyota Tacoma. The contact stated that the gas cap failed to close securely and was loose. Additionally, the contact received notifications of NHTSA Campaign Numbers: 25V058000 (Service Brakes, Hydraulic) and 25V595000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the instrument panel was blank at start-up. The contact also stated that the infotainment system screen was blank intermittently while driving, which required the driver to pull over to the side of the road to turn off and restart the vehicle. The dealer was contacted several times for the recall repairs, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure by voicemail message. The failure mileage was approximately 80.

See attached document for complaint. I am writing to formally notify you of a serious unresolved safety issue regarding my leased 2024 Toyota Tacoma (VIN: XXXXXXXXXXXXXXXXX), currently subject to the official safety recall (NHTSA Recall No. 25V-058 / Toyota Recall No. 24TA04 - Interim Notice 25TB04). Despite repeated attempts to schedule the recall service with Toyota of Orlando, no effective remedy ha been provided to date. The recall documentation clearly states that the defect can cause brake fluid leakage and a potential loss of braking ability, significantly increasing the risk of crash. As a parent of a XXXXXXXXXXt, I cannot safely operate this vehicle under such circumstances. The inability of Toyota to resolve this urgent safety defect in a timely manner not only violates consumer trust but also places my family at unacceptable risk. Therefore: I. I demand immediate confirmation of when and how the recall repair will be completed. 2. If Toyota i unable or unwilling to promptly resolve this issue, I will be forced to escalate the matter through legal counsel, including seeking termination of my lease contract without penalty. 3. I am also notifying all relevant government agencies. including NHTSA of Toyota's failure to provide a timely and safe resolution. Attached are copies of the recall notice, service invoices, and related communications for your record . I expect a written response within 10 business days from the receipt of this letter.

The contact owns a 2024 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V058000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while reversing at 5-7 MPH and depressing the brake pedal, the vehicle failed to respond, accelerated unintendedly, and crashed into an unoccupied parked vehicle. The other vehicle sustained damage. There was no injury sustained. The contact was able to drive away from the scene. A police report was filed. The vehicle was taken to the dealer to be diagnosed, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,652.

The contact owns a 2024 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V058000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

The contact owns a 2024 Toyota Tacoma. The contact stated that while shifting into gear, the vehicle jumped and continued to move. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 18,000.

The contact owns a 2024 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic). The contact called the local dealer, who confirmed that parts were only ordered once per week, and there were nine customers ahead of him on the waiting list. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2024 Toyota Tacoma. The contact stated that while driving at an undisclosed speed, the system malfunction warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 19,168.

The contact owns a 2024 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.