2023 Toyota Tacoma

The contact owns a 2023 Toyota Tacoma. The contact stated that while starting the vehicle in the morning, he heard an abnormally loud clicking sound coming from the rear end of the vehicle. The contact stated that the vehicle was shifted into drive(D) and the front wheels would roll but the rear wheels would seize. The contact engaged and disengaged the 4WD function for the vehicle to respond as needed. Additionally, the contact stated while driving at various speeds, the vehicle lost stability and started swaying from right to left in the rear of the vehicle. The contact stated the rear wheels would independently seize as if the brake pedal was depressed, causing instability and steering control difficulty. Additionally, the contact observed that while braking while following a curve in the roadway to the right or to the left, there was excessive vibration in the steering wheel and with the vehicle. The contact stated that the vibration was accompanied by an abnormal throbbing noise. The contact stated that once the steering wheel was straightened the abnormal sound stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle needed to be re-aligned. The vehicle was repaired; however, the failure reoccurred. The contact drove the vehicle back to the same dealer and was advised that the failure could not be duplicated. The contact researched online and related the stability failure to NHTSA Campaign Number: 24V152000 (Power Train). The contact had not yet received the notification but observed that the VIN was associated with the recall. The manufacturer was informed of the failure. The failure mileage was 19,436.

I received a recall notice saying that welding debris on the rear axle could cause bolts to loosen resulting in parts falling off the truck and crashing. I have called servco Toyota Honolulu service department 3 separate times. Talked to a number of managers and representatives. The first time they said they cannot do the recall yet and are waiting for parts and procedures, would not give me a date and said I cannot schedule a service appointment. In the recall it is clearly laid out to inspect and retighten bolts, and replace any damaged parts. I asked why they cannot inspect my truck and retighten the bolts now, and they don’t have an answer. They said I would receive a call back so I waited from last week 2/27 and did not hear anything back. After calling again today I was told there is nothing they can do because they don’t have parts. However the recall clearly states that the truck needs to be inspected and the bolts need to be tightened. There are no additional parts necessary unless components have become damaged. Servco has shown Hawaii customers countless times that they truly do not care about their customers as this is the only dealership on island and people do not have any other choice but to return for terrible service. This recall is a safety issue and I do not feel “wait till April” is an acceptable solution to this problem as my truck is driven daily

Wiring harness on the vehicle is being completely replaced due to "rodent damage" according to the dealer. I am not an automotive engineer but if compromised wiring finally fails while driving I suspect a number of systems could be affected. There was no indication of this problem during vehicle operations. My insurance company agreed to pay for this about $7200. I have owned the vehicle for ten months.

This Toyota Tacoma's soy based wiring attracts rodents and I have had to have repairs for the wiring. My 2 other older vehicles in the same location that does not have the soy based wiring there no problem. This is a world wide issue and no one has done nothing about. This is a safety issue that can be potentially dangerous, if some of the safety systems fail due to soy based wiring attracting rodents.

Toyota issues the airbag recall in july for 2023 tacomas and said a remedy would be available in august. Ive call once a week since the start of august to schedule my drive side airbag recall repair and they keep saying toyota doesnt have a remedy yet and it could be upwards of a year. FOR A DRIVE SIDE AIR BAG DEFECT. This should be blatantly illegal as it puts fear into driving my vehicle as i may not have a airbag so in a accident I can be further injured because of a corporation’s negligence. Im embarrassed to own a Toyota after this. Peoples lives are at stake and dragging this recall on will cost customers their health or even worse their lives.

The camera system is sub par. The video is grainy fuzzy and jumpy. It looks as though you are looking through a dark tunnel. Much worse that my 2021. Service advisor agrees the clarity and quality was unacceptable. The head unit was replaced but nothing changed. TAS case [XXX] was opened. Tech states quality was the same as other 2022 Tacomas when compared. I guess if everyone’s is the same that makes it ok. I feel the quality of the video might be 200x300 and is unsafe at this quality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2023 Toyota Tacoma. The contact stated that while driving at approximately 75-80 MPH, he fell asleep behind the wheel when the vehicle proceeded through a wired fence and crashed into a tree. The air bags failed to deploy. The contact sustained soreness to his neck. No medical attention was required however, the contact stated that he went to see a doctor the following day. A police report was filed. The vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 18,844.

2023 Toyota Tacoma's doors are not holding in the open position on a 10 degree pitch of our driveway, slamming shut on the legs of the driver. Passenger side doors are holding open fine, but the driver side doors are closing on me in the driveway. When I took it to the Toyota dealership, I am told that this perfectly fine. Meanwhile, we have never had this problem with any of our other vehicles, since we've lived in this home from 2005. Can you please tell me what is the pitch that the doors are required to hold by law? The dealership is of no help, and my left leg is constantly covered in bruises. This has been happening since I bought the car in late May.