2011 Toyota Tacoma

I am the third owner of a 2011 Toyota Tacoma Access Cab 2.7L. I purchased it in Oct. 2024 in NY. At that time, there were no visible signs of frame rust. Within 6 months, it developed severe corrosion, including deterioration at the suspension mounts. The vehicle is no longer safe to drive and is available for inspection. Toyota previously recalled earlier Tacomas for the same issue, but for 2011–2017 models, they issued a Limited Service Campaign (K0D) and Customer Support Program (ZKA), which expired after only 12 years (vs. 15 years previously). This was not classified as a recall, despite serious safety concerns. The prior owner appears to have driven zero miles from 2020–2022, when the campaign was active. The vehicle was registered in Vermont, where statewide COVID restrictions closed dealerships and suspended non-essential services. No extension or accommodations were provided by Toyota. I discovered the corrosion on [XXX], during a frame inspection immediately after investing $4,800 in bodywork. The mechanic noted the corrosion was extensive and abnormal for a 2011 model—more consistent with a truck from the 1980s. Toyota’s decision to time this campaign at the height of COVID and shorten the eligibility window appears negligent and possibly strategic. Now in 2025, many owners are finding catastrophic frame rot after Toyota's limited program has ended. I urge NHTSA to investigate this as a true safety defect, not a service courtesy. Owner testimonials of frame failure after expiration: [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The locking mechanism, the vechile was park we put the child in to turn it rear facing and it wouldn’t lock into place, so we turned it forward facing and it still wouldn’t lock into place. The child’s seat will not lock into position. Then we noticed where the lock off is the plastic is bent upward from the seat belt itself. The chest clip is also Magnetic and had to be replaced all ready by manufacturer due to it not latching. This will not let me upload the video

The contact owns a 2011 Toyota Tacoma. The contact stated that while working underneath the vehicle, he noticed a hole in the frame rail, passenger's side, rear of the vehicle. The vehicle was taken to a local dealer where it was inspected under a Service Bulletin however, the vehicle was not repaired. The manufacturer was made aware of the failure; however, the manufacturer confirmed that the vehicle was no longer under Warranty for the repair and a case was opened. The vehicle was not repaired. The failure mileage was approximately 150,000.

1.) Headlights are yellowing. 2.) Hard to see at night. 3.) Everyone has the same problem. The government should mandate going back to glass headlights for safety reasons. Buffing them only lasts a short period of time and the elderly can't afford to buy new OEM headlights every 6 years as they are very, very expensive. This is a safety issue, as yellow lenses equal more nighttime accidents, fact. This should have been addressed years ago.

The contact owns a 2011 Toyota Tacoma. The contact stated that after taking the vehicle for repair, the contact was made aware of rust on the steering shaft and the support arms and the front end of the vehicle. The contact took the vehicle to the dealer and the contact was informed that there was no fix for the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 144,000.

My vehicle failed the state of Maine safety inspection due to a broken leaf spring. I had the vehicle further inspected at a Toyota dealership and they reported the same issue. They gave me an estimate to replace the rear springs for a total cost to me of $2321.00. This an expense that I do not believe should have to bare, as this vehicle is only used for personal use. The heaviest load this vehicle has carried is a few bags of fertilizer.

Vehicle was brought to dealer to replace ROTTED transmission cooler lines. During inspection it was noticed that the vehicles rack & pinion steering tube is almost completely ROTTED through as well, this is a complicated and expensive repair, which if it completely fails will render the vehicle unsafe for the road, a danger to myself and others on the road. The vehicle has only 127,000 miles. I was also informed that the vehicle no longer qualifies for frame replacement under recall ' because I waited too long '